Once there was a good hall, with, at that time, relatively new equipment and acceptable visiting conditions. At the moment, all the simulators are worn out and aged. There are treadmills that do not work, there are those that do not work correctly (the speed is not set correctly and even, at a running speed of 16 + km / h, failures occur, and the track simply avoids). This can lead to serious injury. No one diagnoses the equipment in any way and no one can fix any problems. Since the end of October, the sauna has been closed (perhaps what favourably distinguished this hall from others in Gomel), nevertheless, the cost of the subscription has not decreased, but remains, without explanation, the same, as if visitors can continue to use that sauna. Moreover, without notifying anyone in any way, they unilaterally revised the rules for the expiration date of the subscription (from 12 classes in 2 months to 12 classes in 45 days. ) There are several questions and complaints here:
1) Why is this not informed in any way, but put in front of the fact
2) Aren't the limits too tight for visitors
3) If there is no sauna, then why is the price the same as if the sauna can be used?
Another inconvenience is that they are absolutely not comfortable, I would say that they are just stupid closets for things in the locker room. How could you buy such things at all?! Winter clothes generally somehow manage to fit there. The attitude towards visitors has slipped to NOTHING at all. What used to be some advantages is now difficult to call advantages. I think that it is worth constantly paying attention to the management of this club. Because under the current circumstances, visiting this hall with such conditions and using such means is becoming unwise. Among the many visitors to this hall, I have heard exactly such opinions many times already.
See original · Русский
5
Иван О.
Level 4 Local Expert
September 3, 2023
Зал отличный, много места, разнообразие оборудования, очень большая карди зона.
Ну и минусы как обычно у нас в стране, связаны с сервисом, дамы на ресепшене сидят с лицами как будто ракеты в космос запускают, а ты вот тут пришел и отвлекаешь. Уборщицы могут вломиться в раздевалку, и им всё-равно в трусах ты или нет. Поэтому если вы хотите получить уникальный опыт тренировок в современном тренажерном зале, и с обслуживанием в лучших традициях совка, то идите не пожелеете.
6
1
Светлана Ковалёва
Level 3 Local Expert
April 6
Tonus Plus is a wonderful place to train. I advise everyone to visit!!!
Friendly staff and qualified trainers. I fell in love with the gym at first sight❤❤❤❤❤