Umall
Address
Contacts
+7 (778) 096-99-99
Show phone
Business hours
Open until 5:00 PM
Directions
Raiymbek Batyr
3.1 km
Temirbeton
61 m
6 reviews
November 2, 2023
My experience with Umall turned out to be so terrible that I feel the need to share all the details. At first, the courier they sent did not arrive on the appointed day, but a whole day later. He showed himself completely unprofessional and treated the client incorrectly.
However, this is just the beginning of my troubles with Umall. When I specified the date of arrival of the assembler, they suddenly increased the cost of assembling my furniture from 3,000 tenge to an incredible 15,000 tenge. This happened after I had already bought a bedside table for 20,000 tenge. Such price changes are absolutely unacceptable, and it has created the most unpleasant memories.
I even had to turn to another company to assemble my furniture, but even then an incident was waiting for me, they brought furniture that was in terrible condition - with mold and a swollen bar. I had an urgent gift, and I just couldn't wait and instructed the assembler to assemble such furniture for now, and later waited for a constructive dialo with the Umall operator.
However, the drama continues. When we tried to return the goods, we were told that we need to call a disassembler, and this will probably also cost us a pretty penny. As a result, the whole experience with Umall was disastrously disappointing and incredibly hurtful for all family members.
See original · Русский
September 2, 2023
A shameful organization, deceiving consumers, there is one product in the online store, in fact, they bring another product 2 times cheaper after payment.
See original · Русский
1
November 24, 2020
We bought an iron with my wife, decided to change it, made a mistake with the brand, to which I was told that the iron was not in its proper form, there were scratches, it was a Zovod defect, and the seal was opened, the box was not marketable, but it was all just beautifully turned off, I think it's not a problem, just make a return of the goods, a very good impression about the company negative, there is no loyalty to the customer at all, in general I did not like it
See original · Русский
2