Uapf pension fund
96 reviews
February 20
Nothing is clear, no one can explain it properly, the mess is severe, they are constantly being sent back and forth.
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January 29
The service makes the best, especially when their base is not working.
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August 10, 2023
The work is terrible , people are not competent , rudeness , a messenger is sitting at table 16 ,doing nothing ,gnawing seeds , transferred to table 16 , the man could not and did not want to help , asked to write the number of the PSC , said I do not know , I am a pensioner and it is difficult for me to find , and even more so ,I do not know the city well , the attitude towards people is simply amazing , because this is their job , just a complete lack of humanity , indifference , empathy , there is no place for such people to work in a sociome , I chose such a job , be polite !
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3
July 31, 2024
They took mikr teriskey, changed the area now alfarabiysky district, which is very inconvenient to go to the other end of the city with transfers
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2
March 28, 2023
It's just awful. Starting from the premises, ending with the service. To get a ticket, you stand in line for 30-40 minutes. To get to an employee, you sit in line for more than an hour. The employees are not particularly busy, they just don't want to work. They sit and chat among themselves. The document is drawn up incorrectly. This is precisely due to the fact that I was distracted by "gossip" with a colleague. It is necessary to discuss clients and colleagues. I have to come, take the ticket again, and wait. And the second employee works through one place. He does not ask for a phone number so that SMS can be sent there, so he has to come 100 times and check the status of the application. 19 window where you can check the status of the application did not even bother to enter the number, but immediately says that "for consideration", again, I wanted not to be distracted from a conversation with a colleague. And it was only after I made it clear that I noticed all this that I bothered to check. Not a government agency, but some kind of bazaar. Considering that during the initial visit, one of the employees (window 10) had a conflict with a client, and the employee yelled at the whole hall, hitting and threatening that she absolutely did not care if she was complained to higher management. It can be concluded that chaos and impunity are going on there, so employees have no customer orientation. I have the most terrible impressions of this organization. Step aside.
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4
April 19, 2023
The disgusting "boss" of this terrible establishment. A bunch of boors. It's like a barn with tables inside and "transplants" are sitting behind them. Here is such a wonderful state institution!
You will be scolded, misinformed, if you go to write a complaint, the "chief" will sit with his back to you and will not even ask what is the matter.
The fish is rotting from the head - replace the director and you will have a miracle. Unfortunately, nothing good will happen with such a working staff.
I do not advise you to visit as much as possible, if you do not want to spoil the whole day for yourself, maybe not even one (you probably won't be able to do anything there the first time, I wrote the reason for this above!)
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2
2
March 16, 2023
No matter how they try to reduce bureaucracy and paperwork, it does not work, the main disadvantage is frequent program freezes, sometimes it does not work for days, many operators do not know their business, often they do not understand the situation and do not understand the essence of the matter, but sometimes, yes, everything turns out quickly
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1
1
April 10, 2023
This is HELL! Great sympathy to the people who have to contact this body!!! When visiting any PSC, you will receive absolutely different information! Complete illiteracy and incompetence!!! They cannot explain and communicate, they do not know the laws of their state at all! Stupidity is everywhere!!!
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3
August 3, 2022
Fast, clear, accessible. They will listen and tell you. The room is clean and not hot. They work very quickly.
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1
2
June 14, 2022
It 's just a nightmare the staff is rude when they are made remarks, and an attempt to witness this whole mess and take a video threatened a person that they would call the police and charge him with terrorism !they lived to see some
brat poking an elderly man and being rude !!! the PSC staff has forgotten what works for people, and no matter how hard they try to improve their work with the help of technology, the human factor and the local mentality spoil everything
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3
2
October 11, 2022
The worst service in Kazakhstan, they drive back and forth. In all other PSC, friends were made in a couple of hours. We've been waiting here for weeks. Because of their mistake, it is necessary to re-submit documents, instead of apologies they were rude.
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3
July 4, 2022
It's a disgusting place. Everyone knows that.
After the operation, a person was forced to travel back and forth for two weeks, then they made a face with a brick and said: "we can't provide you with a certificate, since the metric is from Russia"
and why didn't they say right away, they forced so many certificates to be collected, notarized, copies, etc.
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3
1
September 26, 2024
Databases don't work very often
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September 9, 2024
Boorish behavior who gives coupons
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April 3, 2021
The staff work very well, but the department itself is in a deplorable state, the telly does not work, the cables are old, there is no self-service corner, it is very bad, the scoreboard does not work a lot of people, the Internet saves the State for the people, because of this, the queue is terrible, elementary help to take through egov... And there private traders are sitting in front of the entrance, they take them away, and I wanted to put two brothers on my registration. Private traders asked 4700 very expensive for two in their service. PSC is one name, the mood service Center is called Sharashkin's office, not PSC.
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2
1
August 23, 2024
Incompetent employees ,
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2
1
June 10, 2021
It is convenient that near residential buildings, minus there is no pedestrian crossing so that visitors can board the bus, the parking is always clogged with cars whose owners do not follow the rules, block the passage, minus that they have done some services separately from the services of the PSC, not everyone has laptops, computers, and money to make any kind of certificate for a fee,inattentive and nervous consultants who issue coupons,
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2
1
June 27, 2021
It's cool indoors. The service is fast. Very pleasant communication with employees. Convenient location. I like everything
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2
4
November 21, 2023
They were served quickly, but this is rather an exception, what is the rule
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3
1
November 24, 2021
There are no queues, there are few people. The staff are polite, which even surprised me a little. Apparently the management tried their best. Only when opening the front door, the handle fell off)) but they immediately began to repair it. Well done! There are improvements.
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3
September 16, 2021
Thanks to the PSC staff. I quickly received all the necessary documents. But there are few benches in the waiting room and a small parking lot for cars.
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2
1
August 31, 2022
There are 40-50 meters from the bus stop. There is no crowd. Everything is set up. Security, service are all fine.
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1
March 14, 2021
Awful. I made a reservation, paid at the cash desk, filled out an application with my own hand for the papers that I needed to receive, all the data were indicated from the original documents. And they still managed to ruin everything, they issued documents in which the names of F. O. were mixed up.... They also sent me to Nursat to redo the soma. In short, they don't work, but wipe their pants.
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3
1
June 16, 2020
I went to the Enbekshinsky PSC in the East in the city of Shymkent to exchange an identity card due to expiration after contacting the police station on duty by phone 57 27 60, where they replied that there was no need to book a queue at the PSC, there was a live queue. Indeed, the guards let us in and suggested which window to turn to. I gave the UL for verification, paid 550 tenge plus a commission to the cashier, and immediately took a photo on the document. A ticket for registration of the application was issued on 06/16/2020. The UL was returned, and the finished new document will be available in 25 days.
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2
December 5, 2022
Professional staff will explain and help you.
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January 19, 2023
Yes, I was here, the specialist does not know his job clearly and distinctly
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1
May 21, 2021
It is worth praising as much as you like, the system for the service is well imposed. How many times I came, I didn't get it right more than once. Well done. (Maybe I'm constantly lucky😁😁)
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2
November 20, 2022
queues of 5 hours in the end you go home because they are closed, the meme is fierce
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3
1
September 15, 2022
They work too slowly and for a long time, all the time there is a crush waiting for a queue
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1
May 25, 2023
There is no parking space provided
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January 6, 2021
They work quickly. The only thing is there is no Internet. In the 21st century, what can be done with the help of the Internet, They were obliged to buy a flash drive. I understand they are promoting sales. In general, the norms
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3
1
January 16, 2022
The service is disgusting, the consultants don't know anything.Especially where the ID is being replaced.Non-professionals.
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3
2
July 20, 2020
I was 5 minutes late, they didn't even listen
. I'm a shift worker. I have an emergency situation...it is necessary to leave for the watch and the certificate period ends, so they did not even listen... "we are not working, come tomorrow" and that's it, but they don't give a shit about the train tomorrow and in general who dares to bother them
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2
November 7, 2020
It serves normally, but it was possible to make repairs inside, it's gloomy and everything is old, and there is no toilet, the mood service center is called 👎
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July 25, 2019
A very bad PSC.bordak nightshade does not cope with the breastplate, they do not obey him. The current nochalnik was very demanding, competent, decided the moment all at once, so then there was order. Now it tracks poorly, the result is weak for a long time, we leave with an unfinished document , and the next day the same ones.this PSC works for 1 point very poorly
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4
3
February 14, 2020
This is not a PSC, this is a boorish institution where the service is at the lowest level because of the boorish employees. Willy-nilly, you have to go there, but it's just a mockery of nerves, stomach, to see such squalor and shit of the staff.
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7
1
April 16, 2022
The staff is rude, in the afternoon everyone is nervous and tired.
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2
1
June 17, 2021
Very attentive managers , quickly provide the necessary services
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2
2
February 13, 2022
It is better to pay through Caspi. The cash registers charge crazy interest.
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2
July 30, 2019
The operators don't know their business. The common people suffer from this. They all need to be certified, do not know grammar, some do not even know how to fill out and send an application. Everyone is rude, they don't know ethics and deontology. Retrain everyone!!!
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6
2
January 20, 2023
Обслуживание 👍🏻👍🏻👍🏻
1
July 11, 2019
Terrible service, incompetent employees, the director is generally a boor, he almost put his feet on the table...there are often no employees on site, they are sent from one window to another, without even understanding why...I just don't want to go there
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4
February 19, 2020
PSC employees are very rude, you will not get a normal answer from anyone, everyone rather wants to get rid of themselves, I advise you if you are going to go there immediately to drink a sedative
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8
1
July 4, 2022
Queues , parking is small
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1
1
April 16, 2020
The staff who sit on stools feel like they are in a leather cross! And if you give a penny, they can dance for you!!!
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4
September 3, 2022
The photographer was absent
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1
May 3, 2021
I didn't like anything. Expensive prices, impolite staff.
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2
1
July 14, 2021
The best PSC in Shymkent
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2
2
January 9, 2019
Why is it impossible to get to this PSC?! None of the public transport routes go that way!!! You have to walk more than a kilometer from the nearest bus stop.
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4
2
October 15, 2020
Clean, fast, neat.
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