Uztelecom
66 reviews
January 26
A disgusting mobile operator, they withdraw money from the balance for services that they connect themselves, that is, the subscriber does not even know that the service has been connected to him and they charge a fee! When you write to them in support, they respond rudely and impudently! Dear ones, hire employees who have at least some idea that they work in a field where they PROVIDE a SERVICE, and they are not collectors from the 90s!
By the way, they delete messages if they're rude to you!
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2
December 21, 2024
The Internet works abominably. You call the wizard, he comes, sets up their router, and the Internet starts working fine. They start to impose optics and a router, for which you pay 200 thousand per month, with a speed of 200 MB, after 6 months, if you want to switch to the previous 120 thousand, then the speed is 60 MB. I consider it an imposition of services and deception.
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5
February 28
The worst service provider I've ever worked with. The quality of services randomly jumps from 1-10 . The service staff has no education whatsoever.
Customer support is absolutely not customer-oriented. When this monopoly office is closed down.
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2
December 2, 2024
Well done , they are working quickly . I've been using it for 7 years now, everything is cool and the speed is stable
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1
4
March 4
The Most Responsible Internet Service Provider Money Likes To Work No The 2nd Two Days There Is No Internet The Issue Is Not Solved People Think before they connect
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April 9, 2024
Yes, not only in one region!!! This is probably how we use the SIM card all over Uzbekistan- more than 25 GB is given for a month, but unfortunately we have to buy additional GB and there are no weakly different SMS messages with some quizzes are activated by themselves and the balance account is crying to the operator, he is in a misunderstanding saying it is not from us, etc. with the client in general they can't communicate, they say they don't like it, go to another company
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5
November 22, 2024
The operators are terrible at customer service, arrogant and rude! I do not recommend buying numbers from them at all! 1155 They need to be re-trained so that they communicate normally with customers!!!
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4
1
November 30, 2024
They work disgustingly.
I mistakenly made a payment to another account.
They cannot return it or transfer it to my account.
They refer to the "click".
So that I demand from them.
It's a mess.
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5
2
September 24, 2024
The support service does not answer calls, they send a chat bot.
The chatbot writes call by phone.
It's crazy
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4
1
June 10, 2024
Very bad Internet, all the time delays, low speed, the Internet is not worth your money, I do not advise you to watch, much less buy, if you regret your nerves, do not take it
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4
April 25, 2024
Wi-Fi is not shy, it always turns off when I called tech support, they say that everything will pass in an hour and there is nothing to be mined. I called at 19.40 for technical support, they turned off the call for me (Do not buy Wi-Fi from them)
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4
December 7, 2024
Musor prosto, 150-200+ ms, vneshka skachka skorost past tarifdagi skorostdan asar yoq, telegram youtube ham stabilniy ishlamiydi, online game vaapshe o’ynab bo’miydi faqat qotadi
1
1
March 23, 2024
Constant disruptions or plugging in the Internet. GPON technology is just a name. Either the line is connected from pieces , or the equipment does not meet the stated tariff conditions , as well as the routers themselves provided by the company .
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6
March 14, 2024
They sell air in fact! We connected the tariff for the promotion for 200,000 and 200Mbps, but the router provided by the company pulls a maximum of 60 Mbps. And you won't be able to buy another router either, since the technology is Skratel, you won't find a suitable modem with high speed anywhere.
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7
July 17, 2024
In general, I do not recommend that our home Internet in Sariosiya has not been working for 10 days and no one can fix it for us, although we left a request for uztelecom Minus one point
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4
November 30, 2024
Everything is fine
Professionals work 😎
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3
February 21, 2024
The Internet speed does not match the tariff! You buy more expensive, but you seem to use the cheapest! You can't reach the call center! They don't answer in chats, they can't get through on the phone! All money is withdrawn from the mobile connection for waiting on the line!
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5
June 20, 2024
The employees are gathered by the announcement. No maintenance of any kind. The company's routers are not worth a penny. The masters are irresponsible. One star is even a lot for them. It's too much for them!
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4
October 30, 2022
There were no problems with communication during the entire stay in Uzbekistan, and the mobile Internet (at the Milliy 40 tariff) helped a lot. The biggest disappointment is that Uzmobile numbers outside the Republic of Uzbekistan are useless: the operator does not work in roaming for non-residents, and SMS information (for example, by plastic cards) is not available to them. There are no complaints about the staff: both the employee in the office on Nukus Street and the call center operator were correct, polite, patiently explained the specifics of (not) servicing non-residents and offered to freeze the mobile number until the next arrival. But the fact that when selling a SIM card and connecting a number in a communication salon, they do not warn about pitfalls, can later become a big problem
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4
6
January 15, 2024
I bought a SIM card, connected and was given 18GB for night crawling at the tariff. But even at 2 o'clock in the morning, they were removing traffic from daytime traffic. The operator said that it was necessary at one o'clock in the morning to restart the phone for at least 5 minutes. Here's the 21st century for you
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3
2
April 16, 2024
I accidentally merged the account, the Internet was turned off, I asked to restore it, they refused, terminated the contract unilaterally, I ask the state technical supervision to check their activities, it's a pity that there are no competitors
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4
February 21, 2024
As a user of their services, I can say that if you are rational and understand how the Internet works in general, then you will understand that their Internet is very good.
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5
December 3, 2024
Very unpleasant people. The service at the level of the worst possible straight.
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3
February 27, 2024
The worst provider if the Internet masters do not work, you will have to wait 20 days and then you need to find their numbers yourself , they will never call 👎👎👎👎
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3
March 28, 2024
It seems like such a well-known company.
But if suddenly your package runs out of megabytes a day earlier, then fabulous amounts are written off.
I would have given the company a STAKE!
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3
1
February 15, 2024
Terrible Internet quality, constantly turns off for an unknown reason! at a rate of 100 megabits, but does not even give out 50. The operators in technical support can't help in any way.
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5
March 6, 2024
Good specific customer service and very polite staff are just great
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1
March 11, 2024
The speed does not match the purchased one. Everything freezes during rush hour. Those.support comes in the afternoon when everything is normal.
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4
November 5, 2024
Absolutely not customer-oriented
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2
May 6, 2024
Qot@telecom, 150 minli paket lek rasa qotip iwlavotti bir xil payt umuman iwlami qolad, odam caqirse routerdan diwdi, routerdan masakan yaxwi router qoyip kordi
2
November 2, 2023
In no case do not use the services of this company. 1000 times you will regret and curse their workers and the work of the communication network.
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8
January 22
The worst campaign
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1
1
May 11, 2023
It seems that an action has been announced to get a beautiful number, but the operators do not have a list of available numbers, you have to dictate 4 digits which number you want. BUT! any number you ask will be occupied, with no options.
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October 1, 2023
Well, it's very cool, and I admire you very much for the free connection
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1
1
January 26
It works terribly
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1
May 21, 2024
Terrible internet quality with a complete lack of customer feedback
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2
1
January 30, 2023
I called the uztelecom call center to buy a SIM card, and was sent to the office on Nukusskaya Street... It turned out that the software operators work according to their own schedule...
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2
March 10, 2023
Monopoly was such a game in childhood, in the modern version you could add it there.)))
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5
September 4, 2022
The Internet is terrible from 20:00 to 24:00. They say this is considered the peak time. Komon we live in the 21st century what is the peak time. We pay on time. My tariff is YANGI 4. Time of review 04.09.2022 22:37
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9
2
June 17, 2024
Do not receive money on the balance
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2
1
January 7
Class
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1
January 11
Super
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August 22, 2023
I haven't been able to get through to the operator for days, I just want to throw away the SIM card 👎
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8
1
October 21, 2023
The staff provides excellent service
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4
September 3, 2024
Good company
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1
September 11, 2021
The worst operator ever.Bots work there instead of people.Constant network problems, low Internet speed and poor responsiveness of operators
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12
1
June 3, 2020
For more than 15 hours, the Internet stopped working for unknown reasons. We ate how, after logging into my personal account, I read the subscriber's status "blocked", although the payment was made on time and I did not use additional services. A robot dropped me to the support service at number 1084. Let's explain to me that all the components are busy. Since my job is connected with the constant working Internet, I decided to go straight to the office. An employee (company manager) stood in line there I was informed that it was not enough for me to call my PBX and then they would send an employee. Further, after calling the PBX, I was informed that they could not do this without an application from the provider itself. After that, I returned to the queue for a new one, but time passed and the line stood still, as a result, I had to return home to the non-working Internet!!!
In the morning and at this moment, the support service tells me the same thing again. Thanks for the service!!!👎👎👎
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5
2
May 12, 2022
fast service, polite and friendly people
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6
June 7, 2021
I didn't like the service. The workers were sad and untidy. Maybe they don't get paid enough, I don't know. The problem was solved for me, even though I had to go from operator to operator. There is no queue.
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2
1
July 7, 2020
I have been here many times because of the internet connection and telephony. There, operators cannot answer customer questions correctly. They don't know where to send it, They only know to tell you to fill out a questionnaire and take money from you, but you can't find out any result until you go to the management.
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8
2