Hello!
2 months ago, I bought a robot vacuum cleaner on uzum, I checked everything at the pick-up point beforehand, everything worked and it worked for a day, but the next day it began to discharge quickly, left the base and immediately returned back to recharge. The diagnosis confirmed that it was a factory defect, the vacuum cleaner was taken away , but the money has still not been returned, 2.7 million
The support hangs up with the words "oh, that's it", and the support in tg, where I write every day, answer that they are solving this issue
Now they started ignoring me
Outright fraud
2 months have already passed, the goods have been taken away and the money is not returned
At first, uzum told me that they did not see that the product had returned to them and could not refund the money, I contacted the seller myself through their application and he confirmed that everything was returned, expect, but the money was never returned
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Nigora M
Level 6 Local Expert
November 28, 2024
Decent guys work, polite, prompt. They take out the order quickly. The pick-up point itself is located in a convenient location
See original · Русский
flshbcki
Level 7 Local Expert
March 2
They are always polite guys, they meet and come with a smile. It's nice to pick up orders, and the Uzum card can also be picked up from there.