I appeal to the managers of the coffee shop. You have good coffee, delicious desserts, and a top location. But for God's sake, solve the problem of recruiting and training employees. Their constant shoals greatly spoil the well-created atmosphere. They will forget to open the door from Repin's side in the morning, they will confuse the desserts, they will mislead and say that the croissants are out, although they can be seen in the pantry, they will forget the details of the order, their acquiring device will fail again and they do not know what to do.…
Here I am writing as an almost regular visitor to your coffee shop: you are in my house - moreover - right on your way to work, but because of the shoals in the service, I always have a desire to bypass you, spend two minutes and go to brø bakery or the forest, although it would be much more convenient to go to For you.
Please draw conclusions and correct mistakes. As I said, you have a top location, you can literally become a magnet.
And yes, explain to the staff that commenting on customer orders is the highest degree of incompetence and rudeness in catering.
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Show business's response
Елена Сытая
Level 2 Local Expert
January 27
I went to the coffee shop on my daughter's recommendation and was very pleased. Polina and Yana patiently listened to all my demanding wishes and chose a wonderful dessert and drink for me! Thank you, girls very much! You create a wonderful atmosphere and atmosphere, it's nice to be with you and I want to come back! I highly recommend it to all lovers of good coffee!
See original · Русский
Show business's response
Samira Hariri
Level 6 Local Expert
July 20, 2024
I liked everything - the coffee and food are delicious, the staff is pleasantly served. Just a big request, please TURN off this terrible music. Children, families, civilized and decent people come here, and all you can hear in the cafe are obscene words and disgusting music. It's very embarrassing. You're sitting with a child and the guy on the radio describes in detail how he had sex with prostitutes. Is this normal? I was there for less than 20 minutes - the word fuck and whom (your girl , a hoe, a bitch) I heard more than 15 times. I feel like I went to a nightclub or I live in a ghetto in Chicago. At least turn on the censored version or not so loud.