Videogorod

Rating 4.3
56 ratings
Rate this place

25 reviews

Level 17 Local Expert
May 21
When contacting Videogorod, I was satisfied with everything that I decided to write a small review. The solution to my problem was fast, clear, and of high quality. All comments and suggestions have been carefully listened to, taken into account and sent to specialists for further processing. It immediately became clear that intelligent specialists work, they work conscientiously. Thank you for your attentive attitude to customers. I was communicating with Veronika Grebentsova))
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Level 13 Local Expert
August 22
I applied for an intercom repair. Master Vyacheslav did not arrive at the specified time (three working days). We managed to find out the phone number of the master (029) 392**51, the man at the specified number was rude. After he noticed that the conversation was being recorded, he hung up and did not answer anymore. If this is the norm of employee behavior, then it's sad.
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Level 9 Local Expert
August 22, 2023
The equipment is not bad, the video quality is good, but if there are not competent staff, the point is lost. Plus, the cameras and the view of these cameras are not serviced, trees often grow and limit the view very much, and no one is watching this. The staff does not know the location of the cameras at the facility. I do not recommend it. I applied to this company, they sent a letter signed by the director in one sentence, about nothing. I conclude that there is a formal approach to work on the part of the management. The fish rots from the head, which is surprising, if the management treats the staff like that, then nothing.
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Level 3 Local Expert
December 13, 2023
I would like to express my gratitude and deep respect to the staff of VIDEOGOROD LLC and especially Veronika Grebentsova and Oksana Tkacheva for their attention, efficiency and good organization of solving the issue of registration of a contract for the provision of services for the maintenance of video recording equipment. Efimtsev Sergey December 12, 2023
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3
Level 8 Local Expert
December 26, 2023
Everything is fine with receiving the ordered video. There are nuances in receiving, this is a meaningless statement and a personal visit to the office for an appointment. In the twentieth | century, you can just get records over the Internet.
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2
Level 12 Local Expert
December 23, 2023
Everything seems to be fine, but there are nuances in the service. It takes a long time to process orders for receiving video information from surveillance cameras at your home.
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Level 6 Local Expert
November 25, 2022
I want to thank the employees of this organization: the girl who accepted the application in Sukharevo on 11/24/2022 and the master who fixed my intercom. Well, until the thunder broke, I did not apply, although the intercom was faulty for a long time. And then the child got sick, the doctor had to come, and the intercom did not work (For probably an hour from the moment I called this organization, a master came to me and fixed the intercom. Thanks again!
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Level 12 Local Expert
May 14
My partnership will only cooperate with the Video City. All licenses, certified specialists, the ability to directly resolve issues with the owner are some advantages. They mess up, like everyone else, but the above compensates for this.
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Level 13 Local Expert
January 21, 2023
Terrible service. The intercom in the entrance is frozen. I couldn't get into the entrance for 40 minutes. It does not open with a key, or a code for the Entrance, or to call the apartment. All phones are answered - it's a day off. Correspondence on the fb page is the height of stupidity:
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Level 2 Local Expert
June 21, 2023
Excellent organization, performs its duties well!
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Level 10 Local Expert
September 9, 2021
Terrible fulfillment of their obligations. Intercoms cannot be repaired properly, which has to be called every month. Surely the management and their employees give good reviews. You find reviews on other sites, there are not even 2 stars, everything is terrible
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Level 3 Local Expert
September 10, 2021
They took our house for maintenance . The work on collecting documents was carried out quickly and the system was restored for free
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Level 3 Local Expert
December 24, 2019
This company maintains intercoms in our apartment building. The partnership of the house decided to additionally install video surveillance in the house and the surrounding area. We turned to Videogorod, as they specialize not only in intercom handsets, but also in video surveillance systems. The equipment was installed about a month ago. There are no questions about the timing and quality of installation work. The residents were satisfied. I recommend this company to cooperate.
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June 11, 2020
As far as I know, they have signed a lot of contracts for the installation and maintenance of video surveillance, and they do not fulfill their obligations. I have applied for a video from the archive more than once, and did not receive it the same way as other users. I know that some houses are already preparing court documents for them. People don't even know if the surveillance cameras they installed are working at all.
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Level 2 Local Expert
September 21, 2021
Terrible service and attitude of employees, rudeness towards those who use the services of this company.
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Level 6 Local Expert
July 20, 2020
terrible service, then the phones get confused, then they feed me promises that they will contact me in the near future. in fact, I have been waiting for the intercom keys for the third week
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Level 6 Local Expert
August 22, 2021
A place where sincere people work, I recommend
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Level 2 Local Expert
November 23, 2017
Disgusting. An optional company. Videogorod LLC applied to replace the old intercom handset with a new one on 10/26/2017. We accepted the order, asked to pay for it through ERIP and wait for the master's call within 5 working days. I paid, but no one called back after five or ten days. I called back myself, promised to settle everything by phone, asked to wait for the master during the day. I agreed, but again no calls. I called back again - the same thing. Meanwhile, two months have passed since the application! Fortunately, I have an order for a small amount. If, God forbid, contact them to install video surveillance or something else expensive, you will not have any problems. I'll have to write an application.
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Level 3 Local Expert
December 14, 2018
Good company. It is engaged in the maintenance of intercoms, video intercoms, installation of video surveillance. The lowest prices for installation and maintenance in the city.
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Level 5 Local Expert
December 31, 2019
They specialize in security and video surveillance systems. If you want to increase your security, then this is it!
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Level 8 Local Expert
December 6, 2019
A great company with a good range of services.
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Level 2 Local Expert
August 23, 2020
Terrible service, poor maintenance and hanging
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Level 3 Local Expert
August 22, 2020
the intercom is constantly turned off, especially at night (
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Level 4 Local Expert
January 29, 2020
Good organization
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Level 11 Local Expert
November 12, 2018
What a choice! I took a video intercom from them. everything is OK.
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