Hello!
We ordered an electric massage table from the Wilcoit Company for the Chinese medicine cabinet. Many thanks to the company's managers for their professional help in selecting the model and upholstery material. The entire order was completed in a very short time, they helped to complete the office with a roller, a chair for the master.
We have provided a full package of documents in accordance with the requirements of the legislation.
Thanks!
See original · Русский
2
Show business's response
Вадим
Level 3 Local Expert
March 19
2 weeks ago, we purchased 2 barbershop chairs from this company and I would like to share my feedback and impressions of the purchase.
The Dublin chairs were purchased. Other options were also considered for purchase, including the more budget-friendly Toledo. But the choice fell on "Dublin", because our team consists mainly of tall craftsmen and we wanted the new chairs to be taller than our old ones, so that it would be more comfortable to work (the craftsmen will understand). The other parameters of the seats were also taken into account, but the height was still the main factor for us.
Having studied the specified information about the chairs on the website, on Instagram and clarified it (several times) We ordered a Dublin from the company's managers, anticipating that soon we will have chairs that are more beautiful and comfortable than ours.
Having taken the chairs from the factory (special thanks to the guys who work there: they packed the chairs, and helped them disassemble and load them into the car. Great guys), brought them to the barbershop, assembled, installed and started working.
In terms of the appearance and quality of the chairs, there are no complaints, perhaps 5/5.
But, one significant nuance has surfaced! While working on the chair, I find myself thinking that it is not as high as it should be. I think it's okay, we'll keep working. I've tonsured a couple more people, and I catch myself thinking about it again and realize that something is wrong.
During the break, I take the tape measure and decide to measure the height of the new chair for the sake of interest. What a surprise it was when, having applied a tape measure, I saw almost the same numbers as our old chairs! Namely, the height in the lower position is about 54 cm, in the upper position - about 67-68 cm. I was just shocked!
At the same time, the site indicated parameters of 60 and 74 cm, respectively (which is even too high), there was a post on Instagram where it was said about the refinement of this Dublin model and the parameters 58 and 72 were stated, and they were confirmed to us by the manager who contacted the production and clarified.
But in fact we have 54 and 68 cm, which is equal to the parameters of our old chairs. Or the parameters of the more budget-friendly Toledo model, which, in general, we also liked, but was rejected precisely because of the insufficient height (according to this model, it turns out that the parameters on the site were indicated correctly).
Who would have thought that buying equipment from such a serious company that has been operating on the market for a long time could create such a situation?? It turns out, unfortunately, it can!
The most interesting thing. When the chairs were taken away from production, I asked the guys if there were any assembled Toledo models, they say I would like to see them live, compare them with Dublin in height. The guys replied that they were not ready, but the base of the chairs was the same and they should not differ much in height. I thought back then, so maybe "Toledo" is actually higher than indicated on the website, and will be as tall as "Dublin". But it turned out, on the contrary, that it was "Dublin" in height, as stated on the Toledo website. That's the way it is.
The chairs are bought, beautiful in appearance, pleasing to the eye. But, alas, they do not give exactly what they were bought for! We do not plan to change the chairs, we will work, but the situation turned out to be unpleasant and the sediment remained.
I would like to emphasize once again that there are no questions about the quality of the chairs. The guys from the production are a special respect! But there is a question about the work of managers. How can you give information like that? Fortunately, after our call, the data on the website was corrected. I don't know, maybe we're not the only ones in this situation.
I would like this review to serve as a lesson to others. Despite all the merits, regalia, and reputation of the company (this one and in general), always personally double-check what you purchase, even if it seems that everything is 100% reliable here.
I will add a couple of lines on the state of affairs at the time of March 2025.
It is worth noting that the company responded to this review and tried not to abandon us in the current situation. Thanks, first of all, to the active participation of Irina's manager, we were able (although also not without minor moments) to resolve this situation for the better. Without going into details, I can say that now the chairs are operated approximately in the mode in which they were supposed to be before their purchase.
We really hope that this situation has served as a lesson for everyone and will not happen again in the future!
See original · Русский
2
Show business's response
Светлана Рыбакова
Level 3 Local Expert
December 24, 2024
I would like to express my deep gratitude to the Wilcoit company! High quality products, courteous staff, fast delivery! The prices were pleasantly surprised. Thank you for your work! I recommend it!
See original · Русский
2
Show business's response
Марина Б.
Level 3 Local Expert
March 17
I have been a client of Wilcoit for a year and a half now – I bought hairdressing chairs, and they proved to be excellent! I have just ordered a recliner chair for pedicure, and I am once again convinced of the high level of service and quality: promptly, professionally, with fast delivery. I recommend Wilcoit as a reliable supplier!
See original · Русский
1
Show business's response
Евгений Числов
Level 7 Local Expert
October 11, 2024
A customer—oriented approach is a strategy in which a company strives to meet the needs and desires of its customers as much as possible. Vilkoit is a prime example of this approach. Only positive emotions remained from the cooperation, I recommend it!
See original · Русский
4
Show business's response
Барбершоп B.
Level 3 Local Expert
March 22, 2024
I want to express my gratitude to this company. Thank you very much. All the pleasantness began with a call to you) A very pleasant and sociable girl talked to me. I explained and told everything, helped with the choice. I called about the new barber chair because my chair was out of order. As a result, I have a beautiful new armchair and the old armchair was put in perfect order. I want to say a special huge thank you to the guys at the warehouse🙏 They are pleasant, sociable and professional in their field. I haven't seen such a service for a long time. Thank you guys very much, I wish you a lot of work and stay the same.
See original · Русский
4
Show business's response
Ольга Пахоменко
Level 3 Local Expert
July 15, 2024
I would like to express my gratitude to the company for its help in choosing the chair and the material for this chair, very pleasant staff in the company, fast production and, most importantly, high-quality. I recommend this company to everyone. 👍
See original · Русский
4
Show business's response
Алина
Level 4 Local Expert
July 17, 2024
Good afternoon! I ordered an armchair and a sink. I was completely delighted! Starting from the service, ending with the quality of the product. Stylish and practical models. Excellent quality of the material. I get good feedback from customers about the convenience of furniture. Spending a long time in an armchair or a sink, they do not get tired at all!
See original · Русский
4
Show business's response
iryna pogorelskaya
Level 2 Local Expert
January 24
High-quality furniture. Fast production time. Fast delivery. We have a very pleasant team and delivery drivers!
See original · Русский
1
Show business's response
анна король
Level 3 Local Expert
August 26, 2024
Good afternoon.Thank you for the beautiful couch and high chair (thanks separately for insisting in favor of this model, "Perfect "). I work with pleasure and pleasure)). I recommend it to the masters!!!
See original · Русский
4
Show business's response
Лилия К.
Level 7 Local Expert
August 7, 2024
Excellent salon, all the necessary equipment for a beauty salon. A manufacturer focused on the quality of his product - this was important to me! I recommend
See original · Русский
4
Show business's response
Дмитрий Кудласевич
Level 3 Local Expert
March 28
The store does not work according to its schedule, we arrived at 9 o'clock and waited another 40 minutes for it to open!!!
A big disadvantage because of this
See original · Русский
1
Show business's response
Зури М.
Level 2 Local Expert
February 16, 2024
I bought a massage couch.
Externally, I really like it, the functionality is good.
They helped with the choice. Thank you for the quality and efficiency of the company's employees.
I will recommend you!
See original · Русский
4
Show business's response
Ольга Владимировна
Level 2 Local Expert
April 11, 2023
We ordered hairdressing chairs here 7 years ago for the salon, we are very satisfied with the quality, we decided to upgrade this year.
And this time they did not let us down. Because the assortment is already different, it was necessary to clarify a number of questions, Olga, the manager of the company told us everything in great detail, spent a lot of time answering all our questions.
I was also pleased with the opportunity to choose the color of the upholstery, as well as specifically for the height of our craftsmen (we have high ones), they helped us choose the right height lift.
Such an attitude is rarely found anywhere now. Thanks!
The order was delivered to Baranovichi by a courier company, and the courier handed over all the documents to us.
The quality is still at its best, very beautiful chairs were made for us.
We'll order a car wash from them soon.
See original · Русский
4
1
Show business's response
Наталья Л.
Level 3 Local Expert
July 7, 2023
I bought a hydraulics chair for cosmetic procedures and pedicures, bedside tables and a chair. I am very pleased! The chair is super! Soft (customers are satisfied), rises, turns, and the price is decent. The chair is also very good, with a rise, soft, comfortable for the master. The bedside tables are roomy, light, and move easily. I am happy with my purchases! I recommend it!
See original · Русский
3
1
Show business's response
Alexa
Level 7 Local Expert
June 22, 2023
I ordered a master's chair with delivery to Grodno, it was sent very quickly, it arrived well packed, the quality of the chair is excellent, I have something to compare it with 😅 Metal, wheels, mechanism, gas lift - everything is fine!
If you need something from work furniture, I will definitely order it again.
See original · Русский
3
1
Show business's response
Konstantin
Level 9 Local Expert
September 2, 2024
I am pleased with the customer orientation and courtesy of the staff. The quality of the products is at a high level.
See original · Русский
4
Show business's response
Tatsyanka Solovieva
Level 6 Local Expert
February 26, 2024
I bought a car wash. I am very pleased. They were made quickly and promptly delivered. The sink came neatly and firmly packed.
See original · Русский
3
Show business's response
Анастасия Гарная
Level 2 Local Expert
September 11, 2023
I ordered a Punto barber chair.Delivery by courier service to another city. All deadlines were met. The chair is of very good quality. In fact, it is even more beautiful than in the photo.I am happy with everything!Thanks to the Company.
See original · Русский
4
Show business's response
Алина Шестюк
Level 3 Local Expert
May 23, 2023
So we had a chance to order hairdressing equipment here!!! We were very satisfied! We were given delivery dates and everything was delivered on time. The chairs and the sink were packed very carefully. Everything is perfect.. Thank you very much! I recommend it to everyone!
See original · Русский
3
1
Show business's response
Татьяна Озем
Level 3 Local Expert
February 19, 2024
I bought a couch in the summer.
It was delivered quickly, the service is good, the couch itself is well made, stable.
I was satisfied with the purchase.
See original · Русский
3
Show business's response
Анастасия К.
Level 3 Local Expert
September 11, 2022
We ordered a barbershop chair. Very attentive and competent managers helped with the choice. As a result, we purchased the Montreal chair.
The chair is comfortable, comfortable, high-quality and fits perfectly into the interior. Thanks!
See original
3
Show business's response
Дарья Грачёва
Level 2 Local Expert
May 23, 2023
I ordered a car wash, and I was very satisfied with the quality of the goods and the work of the staff and delivery! I plan to order a barber chair as well. Thank you very much to the company, success and prosperity.
See original · Русский
3
1
Show business's response
Татьяна Соболевская
Level 3 Local Expert
June 8, 2022
I ordered a pedicure chair with a very low mechanism.This is the only company where I found him.which I'm actually very happy about.everything is neatly and efficiently done.the chair is very comfortable.I advise pedicure masters.there are even documents for the chair (if anyone needs them).
And I will also leave a review from my friend, who ordered a barber chair with a sink a year ago.There are no comments.I am very pleased that I chose this company.she was prompted and advised which one is better to take.
Thank you.You did well.
Many people need to take an example from you.
Good luck with your work.
See original
2
Show business's response
Юлия Маркова
Level 6 Local Expert
October 10, 2023
We ordered a car wash, chairs, covers in the hairdressing salon. We were satisfied with both the quality of the product and the service. We recommend it!!!
See original · Русский
3
Show business's response
Семенов Н.
Level 3 Local Expert
October 25, 2021
A wonderful Showroom, an experienced and courteous consultant.The equipment is of high quality, the models are diverse and very comfortable!!!10/10!!!Thank you!!!It was very pleasant to cooperate from the moment of visiting the Showroom to the moment of receiving your product)))
See original
4
Show business's response
Татьяна Р.
Level 3 Local Expert
May 2, 2023
Today I picked up my order (Junior -2 children's chair) I am very happy with the orders! Very good quality + there is a strap for attaching to the chair! I advise you!
See original · Русский
3
Show business's response
Оксана Потапенко
Level 2 Local Expert
October 3, 2023
I bought a TM03-12 master's chair, the service is at a height, I asked to postpone and the circumstances so happened that I took it away for almost a month, and of course my application was not canceled and the chair was dutifully waiting for me, the cost was 100p cheaper and the quality is much better than other companies.. Many thanks to the girls for the great service and in general for the quality of the goods.. I recommend taking a closer look at this company.. I wish you the Vilcoit company only prosperity and more grateful and adequate buyers..
See original · Русский
3
Show business's response
Нина Нагорная
Level 2 Local Expert
May 23, 2023
Thanks to the company for the attention to the customer for the barber shop sink..the sink is very convenient, our customers and we really like it for work
See original · Русский
3
Show business's response
Светлана Гурская
Level 3 Local Expert
May 27, 2023
I bought a pedicure chair with an electric lift. I was very satisfied, especially the masters and customers. I recommend.
See original · Русский
3
Show business's response
Алина
Level 5 Local Expert
July 24, 2021
In this company, I had a chance to choose a manicure master's chair for myself. In the end, I got a very high-quality and most importantly comfortable chair. The main advantage: easy to assemble, for me as a girl who has never had to assemble furniture herself, it took no more than 2 minutes (instructions with pictures). I am extremely happy with the purchase! This is probably the only company in Belarus where there is such a good choice for every taste and purse. Thank you very much to the staff for their help in choosing and for the individual approach
See original
4
Show business's response
Василий заречный
Level 3 Local Expert
March 31, 2023
The guys are just tin, they sell plastic sinks with defects for 300 rubles, and this is already how they claim with a discount, then that a ceramic sink with an armchair costs 400, March will be very interested in their activities, and bep too
See original · Русский
1
2
Show business's response
Владимир Радкевич
Level 8 Local Expert
April 18, 2022
The best beauty salon equipment supply company I've ever come across. A wide range and, importantly, its own production, which I have not seen for a long time. This company is not just a buy-and-sell, but a real factory with service and high-quality goods.
See original
3
Show business's response
Борис Ершов
Level 6 Local Expert
August 25, 2023
Thank you very much for the attentive and high-quality service, which has been sorely lacking lately.
See original · Русский
4
Show business's response
Елена Скрипель
Level 4 Local Expert
October 22, 2023
I bought a cosmetology chair Comfort hydraulics! The quality of the chair is excellent
See original · Русский
3
Show business's response
Андрей Зикунов
Level 3 Local Expert
May 13, 2023
I was looking for a comfortable chair for my wife to work in, I chose this model.
It is comfortable to sit, height adjustment suits.
See original · Русский
3
Show business's response
SPT
Level 4 Local Expert
October 13, 2021
We ordered a Rome barbershop chair with diamonds from this company. I really liked the quality, excellent leatherette and the mechanism is strong enough, unlike the Chinese ones that we have. The manager advised me to choose the color, it turned out beautifully. It was done in 3 days and brought directly to the barbershop.
I recommend ordering here.
See original
3
1
Show business's response
Kri.H
Level 6 Local Expert
February 14, 2024
The staff is friendly, they will help you choose
See original · Русский
3
Show business's response
Татьяна Е.
Level 2 Local Expert
March 28, 2022
We ordered furniture and were satisfied not only with the quality of the purchased furniture, but also with the service staff!!! Keep up the good work, you have a lot of sales and good reviews))
See original
3
Show business's response
Оксана Антанович
Level 4 Local Expert
June 8, 2022
I bought a pedicure chair!I am very grateful to the specialists who helped me decide on the color!I recommend it!
See original
3
Show business's response
Врачи Б.
Level 4 Local Expert
February 26, 2024
A good massage table
See original · Русский
3
Show business's response
Юлия Е.
Level 3 Local Expert
March 26, 2022
I ordered a chair for the master, I was satisfied!The delivery is very fast and the product is of high quality.
See original
3
Show business's response
Дария
Level 4 Local Expert
March 25, 2023
Thank you for the high-quality furniture and excellent service.
See original · Русский
3
Show business's response
Сергей Ванкевич
Level 5 Local Expert
April 2, 2020
We bought a manicure table with a chair and a lamp here, I really like everything because the equipment is very good quality, which is convenient to work at.
See original
4
Show business's response
Карина К
Level 3 Local Expert
April 7, 2020
Excellent manicure equipment (table, lamp, chairs). It is comfortable to work, the quality is at the highest level! Good luck and prosperity to the company
See original
4
Show business's response
Ирина Галецкая
Level 10 Local Expert
December 11, 2020
Very good equipment , thank you very much , I really like everything☺👍
See original
4
Show business's response
Vitali Lazarevich
Level 6 Local Expert
December 16, 2023
It's okay!
See original
3
Show business's response
Елена Лямцева
Level 6 Local Expert
September 30, 2022
Good service, thank you!
See original
3
Show business's response
Анжелика
Level 12 Local Expert
November 17, 2019
I have been using equipment purchased from this company for many years. Everything is fine.