I visited your store in the Dana Mall Shopping Center today. We consulted on all issues, politely and professionally.
I really liked the store.The staff is at the highest level. Everything is high quality.
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Anton
Level 12 Local Expert
November 25, 2024
The shoes are normal, but expensive. The saleswoman was unpleasant, reluctantly took out shoes for fitting, as if it wasn't her job. In general, the service experience is poor, but there are no questions about the assortment.
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Margarita P.
Level 7 Local Expert
February 15, 2024
Great shoes and a wide range! The service is at the highest level! We will definitely come again!
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федор Бурак
Level 4 Local Expert
January 11, 2023
The purchase did not pay off. The sole was worn down to holes on the floor. I have never had such a thing, so that in shoes, the brand of which is trying to associate itself with quality, there is enough sole for only one full season. Moreover, the seller himself confirms that this is normal.
I do not understand how there can be a 2-year warranty on the sole if it is "naturally worn" (as it is written in the act by an expert of this store named Bogdan) is it turning into a leaky one?
Where is the logic? I didn't wear it in the summer or all year round. On the whole, my shoes look neat and well-groomed, which indicates careful use. I think that naturally it should wear out, but not before the warranty period, at least!
The store's specialists showed a negative attitude at the time of receiving my application for a refund under the guarantee.
No wonder the master was surprised at the repair shop: "Vito shoes used to be worn for a long time, but now they are constantly being brought."
I repeat... It would be natural for me if the sole were made of foam, and not of high-quality material.
I do not recommend this brand. Vito- shoes for one or two seasons. That's what the expert himself wrote.
PS: I decided to add a review...
After the store refused to guarantee me, I turned to consumer protection. I gave the shoes for an independent examination (for which I paid 140 rubles out of my pocket).
The examination confirmed the factory defect on four points!!! After that, I went back to the store with the conclusion (photo attached below). They silently gave the money for the shoes, for the examination only the next day.
I wrote an application to the administration for compensation for material and moral damage, but they ignored it.
The result is as follows:
1. In the most inopportune frosty period, I found myself with wet feet, froze and subsequently fell ill.
2. The store unsubscribed from the expert that the case was non-guaranteed (later they explained to me that it was just an inspection ACT... And in fact, an expert can write shit in it with impunity).
3. I had to spend a lot of my own personal time to prove it.
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Никола
Level 18 Local Expert
November 2, 2022
Great store and seller. A wide range of shoes for adults and children. It can be purchased in installments using cards. High-quality and stylish shoes. I will buy more!
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Анастасия К.
Level 6 Local Expert
July 13, 2022
A wonderful store! A huge selection of shoes for every taste. Very nice prices. Attentive and helpful staff.
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AV Kimirov
Level 7 Local Expert
December 4, 2023
The store was pleased with the pleasant service
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Лора Б.
Level 9 Local Expert
July 8, 2020
A wonderful attitude to the buyer, they did not impose their opinion, they just helped in choosing the model, unfortunately, I returned the sandals, due to my reasons.. They treated this with understanding and kindness.. The money was returned, and other models were offered for me.. Thank you, well done
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Анастасия Колоско
Level 4 Local Expert
April 11, 2022
A good store, we found something that fits us. https://vito-shoes.by/
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Катюша
Level 15 Local Expert
November 3, 2020
Friendly sellers who are ready to prompt, advise and help
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Евгений
Level 12 Local Expert
January 1, 2020
The prices are not too high, the shoes are of good quality. So far, the range is sufficient to choose from.
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Woody stp
Level 8 Local Expert
February 12, 2020
Good choice, great shoes, but the prices bite..
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Александр
Level 6 Local Expert
January 12, 2020
The right size was not available, we looked at where there is in another store of their network.