Type of tours:individual, ski, weekend, guided, bus, all types of tours, recreational, wedding, corporate holiday
Regions of the world:Russia and CIS, Baltic and Scandinavia, Eastern Europe, Southern Europe, Northern Europe, Western Europe, Canada and USA, Central America, South America, South Africa, Equatorial Africa, North Africa, Middle East and Turkey, South-East Asia, Far east and Japan, Oceania and Australia
I went on tour 23.06.2024-08.07.2024 "Hungary-Romania-Turkey-Greece" the carrier was the company Visit Tour. A comfortable, clean bus with sockets, a comfortable temperature in the cabin. Separately, I would like to express my gratitude to the drivers Alexey and Sergey, who are always polite, friendly, neat in white shirts, stress-resistant in any situation, coped perfectly with the road in the mountains and with the narrow streets of cities. Thank you very much!
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Сергей Богданович
Level 2 Local Expert
September 11
We went to Georgia on 08/17/2024 by bus from this travel agency. One of the advantages.The bus is clean, with air conditioning, not killed, there is Wi-Fi, 220 sockets and USB outputs for charging gadgets. Of the cons. There was a very unpleasant aftertaste associated with not paying attention to Victor's guide. I collected money for excursions around Georgia and instead of going to waterfalls, a fish farm and caves, I signed up for canyons and caves and a fish farm.We were tired without a second thought, we naturally signed the list without looking, although I gave him more money than he told me when giving me the change, jokingly saying that they say I'm a fool, they give me extra, no, I'm honest. The trips were worth it 75$+75$+60$=210$( this is for three people), but he told me that he needed $195 and gave me the change. Well, we also thought that we were probably mistaken, we all laughed and that was it. Then he said that the Viber group would write lists where they would indicate the exact dates, times and who was going. As expected, the lists were posted in a group, we calmly looked at when our trips were, planned our holidays for every day. A couple of days pass, and it turns out that yesterday we were expected for an excursion and we did not show up, forget about the money!!!! Our hair stands on end, let's figure it out, but it turns out we had to go to a completely different place and on another day! Gathering and departure in the morning, couldn't we at least try to find out where the family of three people didn't show up??! After all, if they had gone up to our room, then of course we would have packed up quickly and gone, but apparently Masha, this is the guide, did not consider it necessary, and she doesn't care where we are and what's with us! After all, there was no room key at the reception, this already indicated that we were in the room, because they forbade us to leave the hotel with the keys, but apparently it was only to her advantage, they were not going, and that's fine. Something like this. The sediment was not pleasant, $60 was lost without knowing it ((We will not be impoverished, but they will not benefit you either! So from now on, be careful what and where you sign for, gentlemen tourists, and you Victor be more careful, this is your job, and you must clarify three times before checking the box next to the trip in the list, the money is very small for someone, and you take the blame off yourself without understanding, poking the list in the face! I'm not arguing that the signature is mine, but that's where the tick was, I missed this moment on the bus!
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Show business's response
Alena Fahri
Level 2 Local Expert
August 25
08/23/2024 my 8-year-old son and I left Gomel on the Gomel-Hamburg route with all valid documents and, of course, having paid tickets for this flight. The driver looked at the documents before boarding and asked the questions he was interested in. At the bus stop in Bobruisk, the new bus drivers called me again and asked me to show my documents again, after which I was told in a rude form that I would not go anywhere. I asked for what reason and their answer shocked me, as they were so incompetent in matters of documents. All my arguments and explanations were rejected, I was told if I wanted to find out anything, then I should go up to the office and find out there.
As soon as we entered the office building, we heard the bus leave. We had to run after the bus. He stopped, I said that they had no reason to drop me off and I would go on, in response I heard that this was my business, literally, then: we will throw you out at the hundred-meter mark anyway. So they did. They dropped us off and mockingly told me to go and try my luck...
They threw me and my child and all my things off the bus in the woods, since the bus was straight, I took as many things as possible.
I went through 2 customs offices with another bus without a single question from the border service.
The driver does not behave adequately, people are thrown out of the bus on purpose , and immediately at the next station your ticket is resold to another passenger, while they immediately say that no one will refund your money.