The bank is NOT conscientious when issuing a loan!!!! IMPOSES the services of third parties (medical services ) - violating the law ! People who are faced with this (you took out a loan and medical services were imposed on you) - WRITE Better let's try to Thank collectively than one by one... Write..... ✍️

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Анна Р.

Level 4 Local Expert

Today, on 30.04.25, I have been waiting for 1.5 hours for my turn at the cash desk for currency exchange There is 1 cash register out of so many windows! There are 20 people in an endless stream of exchanges, they don't wait, some leave, some honestly wait, some get through without waiting in line, which the operators don't send such comrades to, but on the contrary serve!!! When the rest of the people are sitting and seeing all this ugliness! The staff's terrible attitude towards their clients!Why do shift administrators see what's going on, not bring 1-2 people to the checkout, and normalize the waiting time, but calmly watch as people quietly wait for their turn!Moreover, today is a shortened day and there is an hour left before the end of the working day in this organization! Decent organizations have some bonuses or penalties for non-fulfillment or delay of services through no fault of the client!!! Please understand this situation and provide a service for the honestly spent waiting time! Please respond to the situation in the comments to this post!

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Евгений Синельников

Level 3 Local Expert

03/31/2025 I had to pay at the cashier. I took the ticket to the cashier at 10:56 as it turned out, the cashier only works once. There is no information plate for the second one. If I had known it would not have been a long operation all this time. As a result, I got to the cashier at 12:15. tin is everything for the client. the service is below the level of microloans

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