We had a rest in early June 2024
Positive:
- the food is homemade, delicious
- not a large number of guests, it was comfortable
- friendly staff
- large rooms
- there is a market nearby, you can buy berries
- there are balls and badminton, rackets require updating
- the territory is being improved, it can be seen - something is being done every day
- there were slippers, bathrobes, gels, shampoo in the room, but there were only dental kits
- the elevator is in working condition
- they give out sun beds on the beach
- they give out ice cream on the beach
- there is a small swimming pool on the territory, it's the best for children
Minuses:
- not a large area of the hotel, relative to Turkey and the Emirate
- the beach is pebbly, it is not comfortable without special shoes
- large building slabs,
garbage is not removed from the beach area
- there is a children's room, but without an animator
- there is no playground or playing field
- upon check-in, it is necessary to deposit 10,000 in cash, which is returned upon check-in, the operator did not warn about this
-there is no embankment nearby
-there is a drain from the mountains into the sea nearby
- on the last day, the child got sick with an intestinal infection
Be sure to take a smart card, etc.
When visiting Abkhazia, it is necessary to take into account the passage of the border, which can take from 1 hour or more.
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Алексей И.
Level 5 Local Expert
July 29, 2024
We had a rest in July 2024. I liked everything. The rooms are clean, cozy, large balconies, cleaning can be done at least every day. The staff is friendly and friendly, you can make any request. There is a lot of food, everyone will find something to taste (the main thing is not to eat too much at once, so that it does not feel bad. And you won't have to write about smekta and rotovirus). In the bar from 8:00 to 20:00 you can take water, lemonade, coffee, beer, wine, cognac, chacha, ice cream, yogurt. You can take as much as you want. The sea is clean 100 meters from the hotel. The beach is empty and closed. There are free sun beds at any time. There is a swimming pool and many exotic trees, including eucalyptus trees. For holidays with children, this is probably the best option.
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Ольга Долгова
Level 3 Local Expert
July 14, 2024
We rested from 21 to 28.06.2024. Quiet, peaceful and decent rest. The food is varied, very tasty. There are three coffee machines in the dining room) super. The room was cleaned daily. We had a room with a mountain view. The view is super. A lot with children, but not annoying, not noisy. There are all sorts of entertainments for children. There was an electronic key to the beach, so there were no outsiders. There were enough sun beds. The beach workers suggested where to put the sunbed - closer to the sea, in the shade, in the sun. Thanks to them. That's it, I liked everything. For the first time in Abkhazia. Everything was amazing: the nature, the attitude. We will definitely come to this hotel. Olga and Igor
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Татьяна Александрова
Level 6 Local Expert
August 29, 2024
Great hotel! The room is large (about 20 m2) with air conditioning, TV, refrigerator, kettle, safe. The room has a large double bed with an excellent mattress and a folding armchair bed. The bathroom is also large with a shower cabin, there is a hygienic shower, a hairdryer. Bed linen and towels are changed every three days. Separate towels are provided for the beach. There is also a large beam with a folding clothes dryer. The room is cleaned daily.
The staff is very friendly and attentive. The restaurant has three meals a day. The food is homemade, everything is delicious. There are coffee machines. I really liked the local lemonades and pastries. On the ground floor, you can take drinks, snacks, sandwiches, ice cream, and yoghurts during the day.
The beach is pebbly, equipped with sun beds and umbrellas. The hotel's Wi-Fi reaches the beach without any problems. The sea is clear of the real color of the "sea wave". You can ride a cheesecake, a banana, an aquabike. Boats are moored nearby and invited to boat trips.
You can play table tennis, badminton, and board games at the hotel. Or take a book to read.
There is a playroom for children.
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лаура пусурманова
Level 3 Local Expert
September 14, 2024
We had a rest in September, I liked it, the beach is clean, the sea is gorgeous, I really liked the hotel territory, everything is beautiful everywhere, clean and tidy, the friendly janitor Ice sweeps every morning from an early hour!we will definitely come again!
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Ульяна Романова
Level 3 Local Expert
August 26, 2024
Great hotel!!! I liked absolutely everything. The service is at the highest level: the staff is friendly, comfortable living conditions are created. The rooms are equipped with everything you need, cleanliness. The sea is at hand, the pool. Programs for children with wonderful animators. The restaurant left a special impression. Very tasty dishes, it is impossible to go hungry. Honor and praise to your chefs!!! To be honest, I want to come back!
thank you!!!
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Мария Дудник
Level 2 Local Expert
October 4, 2024
Not originally chose this hotel, but settled here, as in our hotel was not family rooms, waited 40 minutes transfer from the airport, arrived early in the morning with the children, settled in early as room was half-empty, so it is not settled to 14-00, for Breakfast we went at his own expense, 700 rubles per person, although again, people in the hotels were like 20 people at this point, and could feed free, well usually occurred in Turkey, as the food was, and upon departure, the day has been paid for in full, but the receptionist Victoria said that lunch is not included, the program was no, but in hotels, as it has been prescribed by the hotel, but nobody comply with these rules, the food at first was quite at home, but also diverse, but the hotel decided to close at the end of September, and meals 1-4 October was almost no, for a couple of dishes, the concept of all inclusive hotel, but the hotel decided that the remaining water and feed is not necessary, the administrator Victoria is generally a separate moment why work in this area, if at all, no desire, something to help, answer any questions, all so reluctantly, she needed to change the scope of activities, does not know how to work with people, the concept of all inclusive was exactly half of our stay, the second half we lived there, in concept ,removed all the chairs, laying on the rocks, meager food, and the answer was the same, as no one left in hotels, even shocked, that is, we ( anyone), transfer is a different story altogether, was waiting for him there and waited for him back in two hours, and then two hours more people gathered, and again, the administrator Victoria supposedly could do nothing to help, just impressions left by nature and the sea, the service is disgusting!!!!!!!! And we did not expect the service from Turkey, but we did not expect that everything would be so sad!
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Елена Рощупкина
Level 3 Local Expert
July 24, 2024
The rooms are comfortable, the buffet is delicious, and breakfast and lunch and dinner. Ice cream and delicious drinks are available for children at any time. Adults are also not deprived, everything is included in the bar until 20.00. The area is clean, the staff is friendly. The territory of the hotel is small, but cozy, and everything is green. You are in a real park. There is a market nearby, across the street. Shizlong beach, canopy, Animation for children, disco and karaoke are generally a separate topic))))The sea in July is exceptional! I loved this place with all my heart! And I hope that I will come again.
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Константин
Level 8 Local Expert
September 21, 2024
I was at this hotel from September 4 to September 10. Lovely hotel , excellent room background (lived with sea view) . The concept of an all-inclusive hotel with delicious food. The beach is private, beautiful and clean.
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галина я.
Level 2 Local Expert
November 16, 2024
The hotel may have been very good before, but now it has become no more than 2 stars.There is no doctor, they can call a taxi and take you to the hospital.There are no slides for the child, there is no playground, with a swimming pool that is on the territory of do not understand what (the bottom is swollen for some reason).There is no nursery room in fact (there is a room with a sign that it was here).There is a sewage pit next to the hotel, the smells are of course specific, the music from the neighboring cafe screams until 1-2 nights.Top-class cleaning!!!!The dining room is disgusting, it is not possible to eat anything.The rest took place from September 9 to September 18, 2024. It seemed that the hotel was abandoned by the management.
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Елена К.
Level 3 Local Expert
July 9, 2024
We stayed at this hotel in June. I liked everything.
Friendly staff. The food in the dining room is varied. A large selection of drinks. I liked that water, both carbonated and simply bottled, is always available, you can take it with you. Daily 4 times a day, ice cream. A huge green area. There is an opportunity to play various board or mobile games (inventory is freely available in the lobby of the hotel). You can ride a bike around the area (free of charge). In general, we were satisfied.
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Анастасия Аржани
Level 17 Local Expert
April 19, 2024
One of our favorite hotels in Gagra. We always go in June before the intestinal infection. And we advise everyone. A family-run hotel. Nice big rooms, buffet food. It fits into my diet - a lot of vegetables, a good selection of meat. The buffet includes alcohol, but we are not drinkers. There are animators and a children's room. And there is a small warm pool for kids on site. We like to watch the sea more and sit next to it. And of course the mountains! Ritsa is our love. In general, Abkhazia is a very beautiful country.
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Евгений Ланский
Level 3 Local Expert
July 24, 2024
We had a rest in early July 2024, we really liked everything! The staff is polite, everything is included without restrictions, the beach is on site, there are always free sun beds because the hotel employee is constantly on the beach. The location of the hotel is good, near the market. The food is fine, buffet, ice cream, beer, wine, chacha are constantly in the bar. The rooms are clean and chic, the balcony is large, the bathroom is large, air conditioning, refrigerator, kettle are all in the room.
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Анна Казанцева
Level 2 Local Expert
August 21, 2024
Good day to everyone. we rested in Troy this year in the middle of June 2024 for ten days, thank you very much!!!!!! I liked everything very much, and unexpectedly discovered a very decent place to relax. I was struck by the frequency in the hotel, rooms, restaurant, pleasant and helpful staff, Vanechka and Victoria thank you very much!!!! The kitchen was simply amazed by the variety of dishes, thanks a lot to the chef, everything is very tasty!!!!!! At first, we did not understand where we were at all and what to compare with, there are hotels in Turkey that do not reach your level at all!!! I recommend. Thank you very much again!!
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Екатерина С.
Level 4 Local Expert
August 6, 2023
We rested from 07/23/2023 to 08/04/2023
First of all, I would like to thank the entire hotel staff for their attentiveness and friendliness. I especially want to mention the sincere and sincere staff: Thea, Inala, Bogdan, Nikita, Esma, Salima, Deonis, Stas, many thanks to you, you are the best!
Special thanks to Darina and Victoria, you are cool animators!
The location of the hotel is very convenient. The hotel itself is excellent, its territory is very large, where there are many different exotic trees, it is very green, the sea view is amazing, and the mountain view is even better!!! Your own pool 🏊♀️ There are various drinks by the pool without restrictions. The hotel itself is very clean and cozy, the room is super 🙌 with mountain views, frequency and order!
Its own secured large Parking lot 🅿️
Food fire: breakfast, lunch, dinner, snacks, drinks both alcoholic and alcohol-free, without restrictions. Special thanks to the chefs!!! The food is very tasty and varied!!
Its beach is clean, the hotel provides its own sun beds under an umbrella and a canopy.
The sea is much cleaner than in Sochi!
A separate bonus: free ice cream is distributed 4 times a day on the beach and on the territory of the hotel.
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Оксана Фахрисламова
Level 3 Local Expert
July 31, 2024
This is the first time in the hotel, the impressions of the service and service are the most positive, the hotel is always clean, friendly and helpful staff, the food in the restaurant is delicious. A decent hotel for an unforgettable stay👍
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Вероника Карпова
Level 2 Local Expert
August 14, 2024
We checked into the hotel on August 11th. The food at the hotel is homemade, but the choice is very small. Young guys are working in the dining room, without gloves. They wash the dishes very badly, so that even traces of food remain on clean plates in which people collect food. Kettles and coolers are not washed, there is a lot of sediment in the mugs, which makes your throat very sore. The stinky river flows next to the hotel, a sewer that drains directly into the sea. When you go into the sea, sticks from old, rotten trees and yellow leaves are lying around. All family members had a cold, and then, on the third day, rotovirus. This is not a hotel, but some kind of dump, bottles are lying around, and the gym is generally littered with junk. When we occupied the sun beds on the beach, we left towels there, from the hotel, but upon arrival twenty minutes later, the towels were not in their original place, someone stole them. And you will have to suffer damage out of your pocket for towels. It is in this hotel that a strong rotovirus reigns, and all sorts of incomprehensible viruses. Do not come to this hotel if you do not want to spend the whole vacation with rotovirus in the room, paying 330 thousand. This hotel charges a lot of money, and you're basically sitting in a room with vomiting and diarrhea. This hotel should be put not 4*, but 3-. Do not come to this hotel unless you want to spend your time pushing with vomiting and diarrhea.
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Юрий Бодахян
Level 5 Local Expert
July 12, 2024
I have not seen such a friendly and well-coordinated team for a long time. The hotel itself may not reach 5 stars, but the staff deserves special praise! Inal, Bogdan, Thea, Daria, Vika, you are the best! Both the animation and the kitchen are fine. Their beach is washed out and broken, they send it to the public, but there are always sun beds and umbrellas for free.
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Екатерина Рубцова
Level 9 Local Expert
September 30, 2024
Very cool, accommodation, buffet, room is cleaned every day, clean, polite, the sea is visible from the balcony, I really liked it 🥰
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Наталья
Level 6 Local Expert
July 27, 2024
We had a vacation with our family in July 2024. Overall, the hotel experience is not bad. Positive: quiet family vacation, very beautiful territory - box trees, eucalyptus trees, magnolias, etc., the hotel is not visible from the road, barely found. Animation: karaoke, discos, swimming pool, children's room without an animator. A buffet, but more like a delicious home-made dining room, drinks: water, homemade wine, chacha, cognac and lemonades. The beach is clean, large-pebble, equipped, but special shoes are needed and large building slabs are around. The territory is its own, but strangers came in, it's obvious. Friendly young staff, well done. The bar is open until 20:00. There are board games and tennis in the lobby. The rooms are cleaned every day, towels are changed, although the bed linen has never been changed, the overall impression is that I want to tighten everything up a little, more grooming and gloss) cons: on the 2nd day of rest, everyone in the family got sick with intestinal infection, ate only in the local dining room, noticed families in the hotel who also suffered this "infection". Upon arrival, they asked for a 10k deposit. Noisy- there is a bar nearby until late at night if the room is on their side. The lights were turned off several times (not for long, but unpleasant. It doesn't exactly pull 5 stars, a good 3 star with a homemade canteen and local alcohol.
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Ольга С.
Level 6 Local Expert
July 12, 2023
We had a rest at the end of June. The hotel is wonderful! Its own large green area with many relict plants (if you look from the observation deck at Gagra, the hotel is surrounded by greenery). There is an elevator. The rooms are large and clean. The bed linen is snow-white, towels are provided, including beach towels. Meals are all inclusive, including drinks of various strength for breakfast, lunch and dinner. Very tasty. On-site swimming pool: shallow, 1.3 meters, probably the best for small children. Drinks are served by the pool, ice cream is distributed. Beach. It used to be its own, but in winter the sea made adjustments: it broke the entire embankment at the hotel and washed away the beach...now guests go to the beach 20 meters to the left of the hotel through the gate. On the beach under umbrellas with the hotel's logo, sun beds are free for guests. There is no animation. During the whole week, we once saw a couple of girls who organized volleyball in the pool, and then did not know how to organize people. A little weak. The children's room is open 2 times a day for half an hour (maybe longer, but some funny time ...) All the hotel staff are friendly and talkative. Sauna and salt room...saunas and showers with her are dirty, just phew! Maybe because there's a man in charge. The salt room is a laugh: maybe it was once a salt room, but now it's dirty, it's clear that the salt has fallen off the walls and been restored with simple table salt (you can see the handprints that stuck salt to the wall). Do not disgrace yourself with such a room, it is better to close and repair it properly. And so the overall impression of the hotel is excellent!
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Валерия К.
Level 6 Local Expert
August 12, 2023
There are pros and cons of course. In general, we were satisfied
I want to express my gratitude to the staff from the kitchen: Dianis, Bogdan, Nikita, Inal, Thea - you are great fellows, thank you for your work.
Unfortunately, I did not recognize the name of the cute maid girl on the 1st floor.
Of the cons, this is of course a question with a children's room, which seems to exist but do not understand how it works. And the animation is rotten in principle. The guys from the kitchen take out on themselves and that's better and more)
It's a pity, of course, that this happened to the beach, and you have to go to a public one, which is not very good at all, because you have to go over your heads to the sea in the truest sense.
Well, there was not enough playground (which, by the way, is in the photo, but in fact not, three rusty swings)
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Юлия М.
Level 3 Local Expert
July 3, 2024
Great hotel.The staff is very friendly.The hotel has a separate room for children with a babysitter, where workshops and various games with children are held. Pebble beach. There are sun beds and umbrellas on the beach.
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Евгений Шатров
Level 8 Local Expert
September 11, 2024
We rested in this hotel for several days, everything is fine, everything is clean, the food is good. It's a hundred steps from the room to the sea. I recommend.
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Неля Х.
Level 7 Local Expert
June 27, 2023
A wonderful family-run hotel. Polite and attentive staff. A large area surrounded by greenery, rooms with sea views on one side and mountains on the other. We could even see the sea from the ground floor. Very clean, snow-white bed, snow-white towels and bathrobes. Beach towels are also in the room, they are changed every day or more often upon request. The food is like in a good restaurant! It is varied and very tasty, all kinds of meat and vegetables, ideal side dishes and snacks. Both adults and children are happy. Fruits and freshly brewed coffee. The hotel has a single disadvantage, there is little entertainment for children. There are trampolines, a heated pool and bicycles for different ages. Hammocks. The children's room is almost always closed or open during the day when everything is at sea. I would like to entertain the children in the evening. Overall, I really liked the hotel, I recommend it.
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Сергей Бочаров
Level 12 Local Expert
June 25, 2024
A great hotel. The food is great, there is a lot of alcohol. By the way, the sea is also very close. The rooms are constantly cleaned. The pool is very warm on the territory. They constantly go and give out ice cream no matter where you are👍
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Инна Цабий
Level 4 Local Expert
November 28, 2024
The best!!!
Thanks for the Rest!!!
The staff is polite!!!The cleanliness is perfect!!! The beach is just Super!!!
👍
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Нура Шерматова
Level 2 Local Expert
June 18, 2023
We had a family vacation at this hotel. We liked everything: varied and delicious food, clean and tidy rooms, the hotel grounds, which are surrounded by greenery😍
We would like to mention and express our gratitude to all the staff. The maids clean the rooms daily, the waiters are very helpful and are always ready to answer any questions. We also express our special gratitude to the animator girls: Vika and Evelina. Girls, you are fire!!! From morning to evening, both children and adults were occupied: morning meditations, zumba, aqua aerobics and swimming lessons, mini-disco and board games for adults. The program is rich and interesting.
Special thanks to the administrators Julia and Amalia for organizing the transfer and in general, for doing everything for a comfortable stay at the hotel. We rested in early June, so we did not find rotavirus)
We will definitely come back again😊
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Ольга К.
Level 4 Local Expert
August 21, 2024
Good afternoon! Never choose this hotel in your life! 100% rotovirus infection is guaranteed for you! A river with sewage waste flows on the territory of the hotel and flows into the sea next to the beach. However, it is not immediately noticeable, since the beach is all in ruins and the river is well camouflaged by huge layers of concrete. They feed almost one chicken here, and there is no variety in the food. For dessert, too, some dry cupcakes from semi-finished products. The rating of this hotel is definitely not 5*, but a maximum of 3*.
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Роман
Level 14 Local Expert
July 23, 2024
People do not come here if you do not want your vacation to turn into an infirmary and spend two weeks on the toilet or in the hospital, Rotavirus has been living in this place since the beginning of the foundation of this hotel, it's not in the dining room but in the sewer river from which all rotoviruses evaporate, you will be told that this is supposedly a mountain river but when you If you see this river, everything will be clear to you. We rested here with my daughter for 5 years and barely got out of this mountain hotel, 95% of people who come here are sick, and reviews with a rating of 5 stars, I think these are customized reviews. Take care of yourself and choose other resorts
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Любовь Писанова
Level 2 Local Expert
July 13, 2024
I had a rest from 07/02/24 to 07/12/24.
The rooms are not bad, they are cleaned at your request.The entrance to your beach.I didn't really like the area.There is no playground, as shown in the photo.
The music is blaring until one o'clock in the morning, it is impossible to sleep.
There is a market opposite the hotel, which is not very good.
Additional noise and dirt.There is a ditch nearby along the hotel.
The food is good.There is a shortage of desserts.
There is no antiseptic type hand treatment.
Free water, beer, wine.
There is a children's room and a swimming pool for small children.
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Елена
Level 4 Local Expert
August 21, 2023
We stopped by on August 14, 2023. From the good: the animators and waiters are great! They are cheerful, friendly, and always ready to help. Room cleaning is timely, linen and towels are changed without problems. The territory is green compared to the neighboring hotels. The first couple of days the impression is pleasant, then the fun begins: the biggest minus is rotavirus walking around the hotel! EVERYONE will absolutely catch him, from neighboring rooms you can hear adult uncles "growling" over the toilet, and even scarier children mixed with tears and the words "mom, I feel bad." The hotel warns that you need to wash your hands more often, but it's not about your hands, I suspect that the problem comes from the kitchen. The food only seems delicious and varied for the first two days, then you realize that it's the same thing, but because of the rotavirus you have suffered, there is no appetite and no desire to go to the dining room. Extra beds are terrible cots, with puked mattresses, it is impossible to sleep on them, they creak at the slightest movement. We had to take one child with us, and put two mattresses on the second one so that we could somehow sleep. There is no question of any 5*, it is unclear who and for what assigned these stars to the hotel. There is no private beach, there are canopies on the public beach and sun beds, but if you come later, these sun beds may not be enough, because they are successfully sold to everyone. Bicycles and a swimming pool are one name. If the hotel staff reads my review, I urge them to solve the problem of infection in your hotel, it should not be so that 100% of vacationers are so sick in your hotel..
And yes, don't worry that you will get better on "all inclusive", in our family of 4 people, everyone from 2 to 4 kg has lost weight, I think it's not just us.
And for those who are still coming here, stock up on enterosgel, enterofuril, antipyretics, do not hope for a chance, take care of yourself!
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кузнецова к.
Level 4 Local Expert
September 23, 2024
Run your stuff at the hotel!!! At check-out, they forgot their watch in the room, found it on the way to the airport, immediately contacted the hotel service, but... "There is no clock in the room, as well as no reason not to trust the maid" 👿👿👿
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Айдар Латыпов
Level 10 Local Expert
July 28, 2024
The hotel has high-quality service, the staff is responsive and polite, the food is on fire. I recommend this hotel as one of the best in Gagra. Believe my experience, he is one of the best
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Виктор
Level 7 Local Expert
September 11, 2023
Excellent recreation organization. Clean and very comfortable, the food is just great, everything is very tasty, right at home, the staff is attentive and courteous. I consider it necessary to equip the beach area, exclude the possibility of unauthorized people from the beach, i.e. do not sell sun beds, make a descent to the beach
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Евгения Стрельникова
Level 5 Local Expert
August 4, 2023
I thank all the hotel staff, in particular Aida, Deonis, Inal, Bogdan, Nikita, Thea, Esma, Salima, Stas, for their attentive attitude to all guests, for their iridescence and sincerity! Wonderful, sincere and funny animators Victoria and Darina, who made up fascinating and rich programs. It is very pleasant when friendly staff work with guests, doing everything for a comfortable service.
An amazing place where you want to come back again and again!
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Дмитрий Прасолов
Level 13 Local Expert
October 1, 2023
Great hotel. Large rooms, nice furniture, balcony, air conditioning, TV, kettle. Restaurant: buffet. The territory is small, several hammocks, a swimming pool. The beach of the hotel, at the time of our visit, was destroyed by a hurricane and was not functioning. An area was allocated on a shared beach with canopies and sun beds.
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Тимофей Л
Level 8 Local Expert
August 16, 2024
Everything is almost perfect, except for the destroyed beach and Wi-Fi, which was turned off every 30 seconds, and since it is undesirable to use a Russian SIM card, the Internet is very important there. They also do not wash the dishes well, I got poisoned there and was ill almost all the rest. But I liked it. I recommend
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Ольга Баженова
Level 2 Local Expert
June 30, 2024
I put 2 stars, just for the fact that everything seems to be included. I do not recommend going to this hotel. They were poisoned by food from the dining room on the second day, upon arrival they are forced to sign a paper that in case of poisoning we have no complaints. (On what basis it is not clear). The hotel suggested not eating in their dining room. The smell in the dining room is a dirty rag and not fresh food. I believe that at least flushes can be done to improve the quality of service. Take care of yourself.
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Виктор Петров
Level 7 Local Expert
November 17, 2024
The cuisine is varied and delicious. The hotel rooms are good. The staff is helpful.
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Ирина
Level 4 Local Expert
September 6, 2023
We have been staying at the hotel since August 14, 10 days. Great territory, great rooms, friendly staff, food, not a restaurant, but you won't be hungry.
In general, it is not even very bad for Abkhazia.
But, it seems that there is not enough competent manager.
I want to thank the whole team for their hard work.
Especially the head of security Kirill.
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Юлия Ерохина
Level 14 Local Expert
August 20, 2022
A wonderful place for a quiet, family vacation, beautiful territory, delicious, varied food, but few fish dishes! The wine is good) you can have fun all day! The rooms are clean, cozy, comfortable furniture, sanitary equipment is good) the staff is very, very nice, responsive, diligent, friendly! There are few people on the beach, so it's very comfortable, no one pisses me off) the sea is cool! The pool is good, there is a hammock on site, it's very cool to lie in them in the evening, I didn't go to the gym (
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Show business's response
Елена Кудрявцева
Level 10 Local Expert
August 28, 2023
It is unclear by what criteria hotels in Abkhazia are awarded stars. The room was chic, large and comfortable, but that was all of the advantages. Payment at the reception in cash or by transfer is not possible by card. The food is like in a trade union sanatorium, rather monotonous, the hot was usually served cold. We ate only at the hotel, but we got hurt - the staff blamed everything on swimming in the sea. The pool is small and shallow, no swimming, just children splashing. As I understood it, there are actually no private beaches in Abkhazia, we could use sun beds on the beach of our hotel for free - only this distinguished the hotel residents from everyone else. Anyone can go to the beach, sit down and smoke next to you. The boats and the banana did not sail from a specially equipped place, but directly from the beach, the task of vacationers was to dodge in time. And the cost of all this was like in a five-star hotel in Turkey.
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Vladimir Zaitsev
Level 4 Local Expert
August 26, 2022
A very nice hotel for a relaxing holiday. The buffet is better than in Turkish five-star hotels. Decent local spirits (included in the meal). The rooms are very comfortable and spacious. Everything is there. The Internet catches all over the hotel building (though not fast). The park area with eucalyptus and pine trees is closed. The beach is narrow, but fifteen meters away the enclosed area with umbrellas and sun beds is always half empty. Friendly staff. There is a small swimming pool. I didn't want to leave very decently.
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наталья пасько
Level 7 Local Expert
September 24, 2023
On the last day of the vacation, the baby got sick, there were no places in the hotel where we lived and we had to look for shelter in the vicinity for a day. Impressions of the hotel are mixed. At first, I was struck by the entrance to the territory: along the stinky river. Then the entrance on foot was even worse. The territory is green, but thanks to the planted trees back in Soviet times. On the territory for children, there are two remaining rusty rockers from the same time as a rarity, and a jump rope. You can't put a baby in the pool.The exit to the beach, which was destroyed in the aforementioned times, and people walk through the gate along the country road, bypassing puddles. The rooms are nice, spacious, and the staff is polite. The food is disgusting, even chacha does not help. Soup: water with vegetables. The table is cleared only when people leave. We had previously stayed at a smaller star hotel, but the service was excellent and the food was delicious. In the evening, in the city, you can only walk along the road, there is no embankment, we made a circle around the hotel, and bedtime. Boredom is mortal! As it was a boarding house, so it probably remained. And most importantly, in the previous hotel with space service, we lived in a suite with a sea view for 9600 with a threesome meal and the sea in a minute walk, and in this hotel for 12,000. Such money per day for a room with a stool instead of a table on the balcony is probably very overpriced!
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Vladimir Ginter
Level 9 Local Expert
September 8, 2023
We rested from August 25 to August 30, 2023.
The rooms are large and clean. There was plenty of choice in the dining room. The food is delicious. The staff is friendly. Ice cream is being distributed on the beach. There are enough sun beds. We liked everything and had a great rest.
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Сударикова Надежда
Level 7 Local Expert
June 18, 2023
The service is super! The photos that are on the booking do not match! It's actually a small pool. The maids did well, they cleaned everything during the time, Nadezhda, a very friendly girl, worked on the 5th floor. The animators did well to entertain the children all day, the children really liked everything! I didn't like the way they fed me. Disgusting! I'm unlikely to go to this place again. And most importantly, they don't have a beach at all, it was washed away last year! This is not in the photo.
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Татьяна К.
Level 4 Local Expert
August 28, 2022
We had a vacation with our son in August 2022. I must say right away this is a decent hotel, of course not 5 international stars)), but there is enough for a comfortable stay. Clean and beautiful territory, comfortable rooms, magical sea , private access to the beach, two minutes walk, clean pool with warm water. All drinks are included, meals from 8 a.m. to 8 p.m. are all included. What else do you need to relax)) Special thanks to the animator girls Svetlana and Alina. You guys are the best!!! And we have been to a lot of places and there is something / with whom to compare) Thanks to your enthusiasm and professionalism, we were not bored! Thanks for the great mood!
Thanks a lot to the entire hotel team for their hospitality! We will definitely come to you again
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Татьяна С.
Level 14 Local Expert
August 15, 2022
Everything is great, the staff is wonderful, polite. The food is very diverse, it was delicious, it's great that a lot of fruits, as soon as they run out, bring more. The disadvantage is that there is actually no beach of their own, they chase strangers from the sunbeds, and they spread their towels in front of them, and you make your way through them, a narrow strip by the water. When they said this at the reception, they ran, but only looked, no action followed, everything remained as it was. And so it is very close to the sea, it is clearly visible from the balcony. And another wish is that there are umbrellas by the sea. The territory is green and beautiful.
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Alisa22fit
Level 15 Local Expert
November 1, 2024
Rude communication wanted to move in but changed their mind, it did not feel pleasant, as if the customers did not care, they wanted to move in in August..