Wildberries
95 reviews
July 21
A wonderful pick-up point, everyone is polite, not a single incident has ever occurred) Convenient location, excellent service, although the PVZ is not large, it is always clean and pleasant to enter)
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2
September 24
Employees working on 25.09 did not behave rudely, but simply as incorrectly as possible. It seems to me that the words in the direction of customers "leave, I told you" and so on are not quite correct behavior. It's just useless to paint everything for a long time here, but the point is not that 1, but even 0. It is advisable to close this point in the near future.
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1
February 12
There are small disadvantages, since it is not uncommon for large queues to start their way from the street, but rarely
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The staff is excellent , 3 free dressing rooms , a comfortable ottoman for unpacking
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2
December 2, 2023
I like this chain more than its direct competitors - prices are usually higher, but the quality of clothing and assortment are definitely better. The chain stores have an emphatically polite and attentive attitude towards visitors. On the days of delivery, there is often an emergency, but this is essentially everywhere.
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1
July 24
It's terribly hot and stuffy!!!!!
It is impossible to stand and wait, especially the constant queues!!!
The sun is right in your face, hang up the blinds already and put in normal air conditioners!!!!
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July 8
the pick-up point is good, it's a pity that you can't go there on weekdays evenings because of the large number of people.
The staff is good, there are no questions to the point.
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January 18
Kind and friendly staff, before the new year, of course, the queues were meter long, but it does not depend on the employees. Convenient location, convenient access by any transport
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November 3, 2023
I always pick up an order in this department. Convenient location. Friendly and courteous staff. After the recent renovation of the interior, the department began to look fresh.
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3
October 23, 2023
The rented room, of course, has been in need of repair for a long time. In summer, the setting sun shines directly into the windows. Fortunately, they repaired or changed the air conditioner, but it would not hurt to solve something with the front door. The room is small. Now the season of discounts and sales begins, queues will be on the street. But the staff is pleasant, efficient, polite.
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2
June 17, 2023
Изначально , идея была неплоха , много света в помещении , широкие панорамные окна , просторный зал. Видимо собственник решил экономить , кондиционеры давно не работают , летом удушающая парилка из за никак не прикрытых окон , добитый ресепшен , замотанные девчонки , которых реально жаль с такими условиями работы.
3
August 31
Everything is great, the girls are working quickly, well done!)
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November 22, 2023
If you want to get your order quickly, then not at this pick-up point.
Only one girl works all the time.
By the evening, a huge endless queue is formed.
People are standing on the street because they can no longer fit.
How can one person cope with such a flow.
And this has been going on for more than a month.
I'm afraid to imagine what will happen in December!
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5
January 6
Not a bad point, it's really time to say goodbye to repairs. The walls are worn, the fitting rooms are dirty. The staff is excellent, they always serve quickly and efficiently. In my case, rudeness was not noticed.
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August 23
A disgusting item. Dirty, THERE are ALWAYS queues with a tail outside, the air conditioners do not work. If you want to go to hell, you go here.
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April 1
The load on the point is high, the workers are trying their best. The premise is unattractive, but it's more about the business model rather than this particular point.
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December 27, 2023
The most important pick-up point, everything in the gray area is empty, and there are wild queues in this one, right from the street. In the application, you order to another pick-up point, writes that it is full, I'm going past others, there is no queue, I don't understand how.
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December 14, 2023
So far everything is OK, but now the New Year's Eve rush will begin, of course, when snowfalls do not clean the snow in front of the entrance, and the stairs are always dirty, and so the workers work quickly.
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1
June 2, 2023
Как всегда всё на высшем уровне. Персонал быстро и качественно работает, всегда вежливые. Удобно что близко к дому.
1
1
January 9
The worst pick-up point on Serebryanka. If you can't cope with such a volume of work, lower the limit, stop mocking customers who stand outside for hours to pick up their goods
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3
1
June 27
Put in normal air conditioners already, it was not possible to pick up an urgent order
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3
March 19
Wildberris helps to solve problems with people's poverty, here people who are below the poverty line can buy goods
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1
December 23, 2023
The queues are very long, but the employees are friendly, although noticeably tired. It is a pity that there are no other points nearby and the whole load is only on this one.
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1
January 21
It is convenient that the pick-up point is next to the house. The employees are very nimble and polite.
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June 20
The workers are good, but the queues are just terrible, they go outside
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December 30, 2023
On New Year's Eve, the queue is huge, but due to the fast staff service, it was not necessary to stand in line for a long time
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3
April 14, 2023
Замечательный пункт выдачи, девушки, которые выдают посылки, очень вежливые, из минусов - иногда грязновато в примерочных и пару раз терялись товары, из-за чего приходилось долго ждать, но такое бывает редко
2
March 28
Employees work quickly, but there are often queues.Heavy workload 😕
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3
December 23, 2023
A regular branch. Polite girls. Wish: a table for kids with pencils and free packages.
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2
November 24, 2023
There are a lot of orders now, there is a queue even on the street.
It's a pity for the employees, it's a very heavy load.
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1
1
June 4, 2023
Персонал нормальный, удобное расположение от дома…. Но! Эта вечная толпа людей, стремная лестница ( когда сам боишься оступиться, не говоря уже про детей)- за это звездочки снимаю
3
1
February 18, 2022
Пункт выдачи находится на втором этаже, но возможности с коляской туда попасть нет. Необходимо кидать коляску, на входе и подниматься на 2 этаж за заказом с ребёнком на руках. Основная ца- это мамочки у которых нет возможности пошопиться, но все тут не удобно, ещё и видеонаблюдением мы не защищены. На входе написано ведётся видеонаблюдение. Столкнулась с тем, что товар забрала, и пошла сразу к коляске вниз, и там же его проверила, оказывается был недокомплект. Девушка заказ мой закрыла уже и возврат не может сделать. Ещё момент с упаковкой со штрихкодом, её у меня не оказалось, для возврата заказа через приложение. Товар был выдан в пакете-майке вайлдберис. Пусть девушки проговаривают всем сразу проверять товар. Это не сложно. Мне было не удобно с ребёнком на руках это сделать, и коляска внизу без присмотра. В теории трусы 1 шт могли украсть на пункте выдачи. По камерам из подсобки можно посмотреть была ли эта упаковка со штрихкодом на товаре. В зал мне вынесли уже в фирменном пакете покупку. Поставьте пожалуйста камеры видеонаблюдения на входе для безопасности своих клиентов. Вы не несёте ответственность за наши вещи конечно, но организация данного пункта самовывоза мамочкам с маленькими детками очень не удобна. Спасибо!
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5
July 31, 2023
Обслуживание отлично,но не мешало помыть около лестницы оконные пролеты.Немного не приятно ,когда ждёшь товар и грязь и пыль.
1
1
February 10
I went to this place in the evening, the employee communicates adequately and smiles. There are no queues at all
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September 27
I haven't seen it worse, it's a pity you can't put zero
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August 29, 2023
пожалейте сотрудников и поставьте кондеционер, в 8 вечера при открытых окнах даже мне, который на пять минут заскочил находиться невозможно
3
June 16, 2023
Девочки работают без нареканий. Но вот владельцам по барабану, как их работникам в теплице. Один вентилятор. Кондиционеры не работают. Очень душно.
2
1
February 22
Convenient location, but there are almost always queues
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1
April 4
It's a very dirty and cramped place, the girls are nice.. There are no questions for them,
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3
1
November 16, 2022
Хороший пункт выдачи, всегда все быстро и оперативно.Работают очень хорошие и приятные девчонки. Сколько раз была очереди большой нету.
1
December 4, 2023
Despite the amount of work, the girls are coping. Well done. The pick-up point is great!
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September 7
Very long queues
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November 29, 2023
The staff is polite, but when the queue is going, the work seems to stop.
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1
1
November 8, 2023
There are no disadvantages. Everything is fine. The service is super.
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1
1
December 10, 2023
There are queues, of course. But the staff is always kind.
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1
July 28
A good pick-up point
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1
June 26
Cheap low-quality
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1
January 24, 2023
Не могу забрать заказ уже неделю, каждый день прихожу и каждый день очереди до улицы , до этого стояла 40 минут, добавьте еще сотрудников или откройте еще один пвз по близости
4
1
January 24, 2023
Очень приятный мужчина работает - очень вежливый, всегда всем скажет приятные слова!!! Цените своих работников!)
1
1
January 12
Great place, everything is super and fast
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2
June 28, 2023
Быстрое обслуживание. Только народу много, тесновато🤣
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