Incompetent employee Angela
of the Yerevan Khorenatsi 3 pick-up point, confirmed the product without the client's consent, the product was a swimsuit that is non-refundable after receipt and confirmation by the employee, the second product was slippers that came in the wrong color that we ordered, etc. the employee placed an order without our consent and did not indicate the discrepancy of the product or the marriage took money from us for a refund.And instead of apologizing, she behaved rudely in front of other clients, accusing an elderly woman of lying, instead of accepting her guilt
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Алексей Кравцов
Level 3 Local Expert
July 26, 2022
It's just disgusting. Not a single service is working. Of the 3 orders, 1 arrived a month later. The second order was canceled and a part of the money was withdrawn for it without explaining anything. The third order hung for 3 months in Yerevan, went from one street to another, then just hung without identification marks like it came. I left several requests. They promised to answer the mail, no response came, in the end they said that the order would not come, because it was defective and you need to wait in the queue for a refund (I don't even hope to return them). The support service is unavailable by phone (all numbers), the online service responds in a day. I couldn't log into the app for 2 months. The call just didn't come. I left more than 5 applications, all remained unanswered. It's just awful. This is the worst service I've ever seen in my life.
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5
1
Григорий К.
Level 6 Local Expert
December 19, 2023
A good pick-up point. Personally, I've never had any problems. When there are more people, there are always two employees on site
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Анастасия Овечкина
Level 9 Local Expert
May 24
Everything is fast, there is no queue, friendly staff
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Полина А.
Level 5 Local Expert
August 19, 2022
Disgusting. At first, the payment failed from the card (the goods were marked as canceled), two identical orders were formed on the second attempt and, accordingly, the money was debited twice. Support is driving in circles, issues are not being resolved. I will contact the police, they should be answered if they don't care about customers
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1
1
Anna C.
Level 2 Local Expert
April 5, 2023
The staff is very nice and polite, they work very fast.
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1
Zara Oganesyan
Level 5 Local Expert
January 9, 2023
Terrible pick-up point
Either the system is not working, or the queues are huge. The staff does not want to solve problems. Disgusting
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3
Mark Matevosyan
Level 3 Local Expert
June 18
Very convenient.
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Николай Соловьёв
Level 4 Local Expert
October 23, 2022
Friendly staff, clean, there are no big queues.
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1
гегам Балоян
Level 2 Local Expert
December 2, 2022
Tavar came, I don't like it, I wanted a vazvra, they say that there is no vazvrat, you can contact Kama
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1
1
Geo xxx X.
Level 4 Local Expert
February 24, 2023
The staff is polite, and if the orders do not arrive, then the question is not for them.
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1
1
Mary Khanzadyan
Level 5 Local Expert
July 29
Good service
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Нина
Level 3 Local Expert
November 29, 2022
Polite staff. Of the disadvantages, there is no ramp.