Wildberries
Directions
Akademija navuk
145 m
Dom Druku
300 m
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25 reviews
December 18, 2024
Rudeness and aggression. Girls behave extremely incorrectly. An almost direct quote from one of them: "I opened the door to get some air, let them try on in the cold and freeze, since they can't wash." By the way... I am extremely sensitive to odors and did not feel a special stench, it was just stuffy. For that, I felt Spanish shame when she speaks, but I am ashamed.
But the most IMPORTANT THING is that it is forbidden to open and inspect goods. Not all. I didn't understand the principle. But personally, I was forbidden to check if the coffee grinder was working. The girl in front of me was forbidden to check the sheet and the ring lamp. To my question about how then I can return the product if it does not work, I was told to arrange a marriage and refund at home. When I asked how to prove that the product was defective, and not I broke it, I received some kind of vague answer that the seller knows if he has broken goods and there will be no problems. Since there were a lot of people at the point, and there was catastrophically little space, I did not find out further. Fortunately, the coffee grinder worked, but I am generally puzzled by such requirements, since I encountered them for the first time. Usually, on the contrary, they say everywhere to check the goods immediately. I'm not sure it's even legal.
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October 10, 2024
I read all the reviews written below, and I completely agree more than ever!Over the years of orders for valdberris and visits to many points, this is the first time I have come across such employees (aggression, rudeness, rudeness from two personalities of this point is simply off the scale).I used to visit this pick-up point, beautiful girls worked, it was a joy to order goods here.
These two ladies probably just forgot where they work and that they work with people, what ethics are and how to communicate with the customer!
Invented rules for the return of goods, existing only at this point, which simply forces you to pick up an item that is not suitable for you, for which they write off the medium without approval and tell you to issue a marriage certificate!
I leave here my first negative review in my life and hope that while they are working there, orders will not be made there!
See original · Русский
1
October 1, 2024
Disgusting service. I have never seen such a boorish attitude towards a customer. High-pitched attacks, biased attitude and absolutely unacceptable phrases towards the buyer.
Management should either remind these two ladies where they are and how they should behave, or fire them altogether.
They are strictly forbidden to work with people. This is not the first and I think not the last negative review of their work.
See original · Русский