Wildberries
21 reviews
October 10
I read all the reviews written below, and I completely agree more than ever!Over the years of orders for valdberris and visits to many points, this is the first time I have come across such employees (aggression, rudeness, rudeness from two personalities of this point is simply off the scale).I used to visit this pick-up point, beautiful girls worked, it was a joy to order goods here.
These two ladies probably just forgot where they work and that they work with people, what ethics are and how to communicate with the customer!
Invented rules for the return of goods, existing only at this point, which simply forces you to pick up an item that is not suitable for you, for which they write off the medium without approval and tell you to issue a marriage certificate!
I leave here my first negative review in my life and hope that while they are working there, orders will not be made there!
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October 1
Disgusting service. I have never seen such a boorish attitude towards a customer. High-pitched attacks, biased attitude and absolutely unacceptable phrases towards the buyer.
Management should either remind these two ladies where they are and how they should behave, or fire them altogether.
They are strictly forbidden to work with people. This is not the first and I think not the last negative review of their work.
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October 1
Inadequate employees of the delivery of goods. They decided to themselves that they have the competence to raise the tone for customers. They are rude and get personal. Money is written off for the product without demand. They behave defiantly, threaten. I do not recommend ordering there. And I advise these ladies to reconsider their behavior and not forget where they are.
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September 23
I am in a depressing state writing this review... I came at 10:40 to pick up the LONG-AWAITED PARCEL! I was in a hurry, I had to pick it up urgently. And what do you think!? The pick-up point WAS CLOSED, it stood for 20 minutes, it was never opened.... The sign says that the pick-up point is open from 10!!!The question is, why is this sign hanging?!
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September 5
The air conditioner does not work (stuffy), long queues and slow customer service. Sharply aggressive employees, did not say a word to them, are already gnawing. The situation inside is terrible compared to other pick-up points (including the work of employees)
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October 25
Excellent service. The girl Alina helped solve technical issues and lifted the mood! I will definitely come back here again!
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August 3
I always pick up here, the staff is pleasant and the point itself is well equipped
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September 28
They work as they want, open at the wrong time, put those breaks several times a day (write on a piece of paper and leave)
And let the whole world wait
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May 5
Convenient location, quiet, fast service, comfortable indoor temperature, safe, clean.
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October 26
they don't allow me to open the original packaging under the camera, although it was always possible where I was
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December 25, 2023
I did not observe any disadvantages, the employees are always polite and it is pleasant to communicate with them. Fast delivery of parcels even at busy times.
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April 28, 2023
Часто заказываю что-то с ВБ, однако ни разу не столкнулась с грубостью или еще чем-то в таком роде. Работники всегда вежливые, даже милые, я бы сказала. Очень воспитанные и всегда готовы помочь. Приятно заходить за заказами в этот пункт выдачи.
November 14
Very slow work of employees, constant queues.
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February 20, 2023
посылки не было в пункте, хотя приложение показывало, что заказ полностью готов. пришла второй раз, оказалось - у низ обед (о графике которого нигде не написано) обидно, потратила свое время и так и не забрала посылку
September 30
very aggressive employees
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February 10
They are good workers and always issue orders quickly.
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January 17, 2023
Всегда быстро отдают заказы, даже с большой загрузкой пункта выдачи. В этот пункт посылки приезжают быстрее на пару дней чем в другие рядом.
November 27, 2023
The employee is rude, disrespectful, insults me in a satirical form
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2
May 16, 2023
Всегда вежливые сотрудники, очень приятные в общении
January 5
the small room is very
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October 2
The best
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