Европочта
72 reviews
November 4, 2024
The well-publicized and so-lauded organization called Europost, unfortunately surprised by the fact that they do not differ in absolutely anything from the traditional Belpost. Come to the branch (for an order that has already been fully paid for) and leave without it back.. Having the track number of the order with you, a photo of your own passport in your phone with the photos of the passport holder itself, to be refused receipt because you do not physically have your passport with you? It's really strong! This is the prestige and seriousness of the organization) The result is a useless time spent on the round trip and the conclusion is not to use the services of this service anymore
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March 2
A huge disadvantage is that lunch takes an hour. If you provide services to the public, be more flexible. Sunday, no one's been here all day anyway. I mistakenly set item 575 and went from Serebryanka to Minsk Mir to pick up a gift for my daughter. At 0 degrees, we stood outside for 40 minutes. We will definitely not use your services. There are more loyal delivery methods. Very unpleasant.
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1
November 18, 2024
Very polite staff, always prompt, help with some even stupid questions, without irritation. Of course, as everywhere, there are long queues
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January 13
I paid 9 rubles for the mail. The package arrived all destroyed, and what was inside too, it was like they were mocking the box, everything was packed tightly, it felt like they were hitting the box with a sledgehammer to destroy what was inside. It's just awful, not the mail!!!
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March 14
Boxberry is a partner of Europost. The parcel (apparently in the batch) was transferred from Boxberry to Euromail, and neither one nor the other gave me a Euromail track. The Boxberry track does not show any further movement of the parcel. I received the Euromail track only in the notification of the arrival of the parcel at the customs warehouse. Please fix it.
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July 9, 2024
Hello dear Europost employees! I would like to thank department 285 for their hard work and polite attitude to the client, for their efficiency and well-done work.
They will always consult and answer all your questions.
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March 8
Return the function as it was before so that cash on delivery can be received by another person. It became uncomfortable!
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January 5
Everything is fine, I sent the parcel by cash on delivery, it was delivered in a day, there were no queues, the girl was polite
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April 23, 2024
Clean, polite staff. I searched for the department itself for a very long time, in this regard, it's a minus because it's hard to find the first time, otherwise there were few people and I received my parcel quickly
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October 20, 2023
In a month, two different parcels are coming with a huge delay. The first week was unclear where I was, until I wrote a complaint. The second is the third day on sorting, the fifth day on the road and it is unclear when I will be able to get it. The same story. Only bots respond on the site. They have hardly seen the complaint for 15 days. You need to do a month or half a year.... What's so petty.
The second point. It's not the first time I come and there is a package of parcels. The last time I had the batteries packed for 20 minutes only! I stood for half an hour because of the packaging! Since you have such a service, hire people separately for packaging. And if there is a queue and everyone will pack, we won't manage until nightfall?
I think it's worth giving up the services of this company altogether. Belpochta works like clockwork. And Euromail is unclear what. I dissuade all my clients from receiving parcels by this company!
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5
April 4, 2024
The delivery service is terrible , you lose car wheels , you have to try,bring them to the sorting warehouse at the place of delivery and take them from there to the pick-up point for a week , so not only will they search for 5 days, if possible, then belpost is better, deadlines have not been violated all the time , they did not lose anything , cheaper ,yes , and the imposed one is issued on a day - to - day basis .
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November 9, 2023
I sent the parcel quickly enough, right on the spot they helped with sending and registration) The quality of the staff's work is very pleasant, they helped to pack right on the spot.
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July 26, 2024
They always gave working parcels according to the passport photo, today on 26.07 the girl refused to give out the parcel. I hope someday they will have the same rules
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January 29, 2024
Why should a visitor wait 15 minutes behind a closed door while your employee cleans the floors? Working hours until 21:00? What are the technical breaks (January 29, 20:20). The employee must perform his work duties by 21:00!!! And in general, taking a break half an hour before the end of work is somehow strange.
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2
July 20, 2023
Good service, high-quality service, friendly specialists, I especially want to mention the employee Anastasia, I would like to have more such specialists.
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1
March 14, 2024
We spent a lot of time trying to find the pick-up point! Nobody knows anything! The call center told you to navigate by the sign
Spoiler: the sign is in a completely different place without signs 😡
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2
March 9, 2023
The service is excellent, the attitude is not boorish, but even friendly. The waiting time for the delivery of the parcel did not exceed five minutes. The staff is professional and nimble. The location is great. I recommend you to visit!
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1
October 18, 2024
It is difficult to find an entrance to Euromail. The sign is on the street, but not near the post office
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December 29, 2024
Everything is fine as always
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March 3, 2023
I'm tired of coming in the morning to send parcels and finding out that the technical break is 9-11. On random days, without any reasoning and a clear schedule indicated where your client can see. It feels like you come to a private person who works as he pleases, and not to a big serious company. The speed of mail delivery and service does not cause negativity, but these periodic surprises in the form of an irregular work schedule leave the most terrible impressions, especially in the morning, especially when there is a lot to do and in a hurry.
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3
May 10, 2024
Specialists can not help with placing a delivery order, they send it to fill in from the phone on their own 😡
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December 8, 2023
The disgusting location of the point on Dzerzhinsky Ave., 104. It is difficult to find, the sign is barely visible. Employees take irregular breaks for themselves.
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3
June 6, 2024
Terrible delivery. It takes more than 6 days to get to the department. Support takes a long time to respond. I do not recommend it!
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2
October 19, 2022
I specify the new location: from Dzerzhinsky Avenue, if you stand facing the center, then the leftmost column is the entrance to the business center (not a shopping center) The Belarusian People's Bank is located there. .
Previously, the post office was located near the storage boxes of the Euroopt store, then it moved, and the location was poorly indicated.
I was on Sunday, one girl was working, the queue was moving fast, I stood in line for 15 minutes.
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March 4
There are no signs outside.
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February 18, 2024
Terrible service, slow, we spent more than an hour in line, so in the end the parcel was not sent, although it was packed in three packages
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July 27, 2022
Very good service , courteous staff, everything is fast, efficient
The location is convenient, parking is nearby
I enjoyed it
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March 19, 2024
Employee Kirill is a very polite and pleasant young man🙃
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December 2, 2023
The package goes on for a very long time, nothing is updated on tracking. It was easier and faster to send a message. 👎
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1
April 9, 2024
Some disadvantages from Bobruisk are not how it will not reach Chechersk, but 5 days are not
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August 2, 2023
Warn that the post office is in a new place, customers go and search constantly, at least hang a normal sign
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2
January 8, 2024
The time is 9:26, the staff is not in place, there are no signs about the change in working hours
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June 17, 2022
Fast, affordable. I ordered delivery from emol. When contacting us, we printed out a list of products for reconciliation. There was no queue from the word at all. The only request to the company is that, in connection with the relocation of the department, they make a passage diagram, the point is indicated incorrectly on the map. A1 store is a landmark for customers
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October 5, 2022
A good department, friendly staff, everything is always on time with parcels, and two employees who constantly work are masters of their craft!
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3
November 27, 2022
Terrible service, we went in, waited for at least 15 minutes for someone from the staff, a woman came in, kicked us out and said they had lunch and they just forgot to close the door, as a result we waited for another 30 minutes while they ate)
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September 26, 2022
Can't Euromail hire workers? weekday, evening. of course, everyone will go to pick up parcels, the queue is a kilometer long, the employee is at the point alone and check purchases according to such a document. and this is in such a crowded place as a shopping mall
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March 16, 2023
The service is fast. There are no queues. The location is convenient. The staff is friendly. I recommend.
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1
September 28, 2022
the staff is very friendly, but there are very long queues. the process of sending a parcel is fast
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November 2, 2020
I use the services of Euromail only for the second time, I order books from the book club, but the parcels come in my mother's name, since the club card is issued to her. I was always given a parcel at any post office, but yesterday, when I came to order, they did not give me the parcel, saying that only the person to whom it was sent could pick it up. The situation is not clear to me because I show my passport upon receipt and then indicate my details in the form, but then they refuse me. The guy was working that day, to my question, "when will the other shift work? "He says 'never.' After such an attitude, there is no desire to use the services of this post office, since they will give me an order at another post office without unnecessary questions.
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7
June 9, 2022
There used to be a better department, now there is one employee and huge queues, the second time I come to the employee's break. Finally resolve the issue with the staff!
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June 7, 2022
I didn't like the European post, because there was a one-week delay in the parcel. They can't check anything on the spot, the call center is also bullying. It's better to send it by belmail.
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December 8, 2021
Worse than regular mail.
I have been sending a parcel for 9 months at the RC.
After moving to a new wing, I had to spend 30 minutes searching. There is no normal signage, the geo point is incorrect in the maps.
The branch is located on the side of the Magnet shopping center.
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3
July 27, 2022
Can I write more specifically where this branch of the European Post is located??? We went around the entire building of Titan, one sending in one direction, the other in the other.
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3
June 30, 2022
A good pick-up point. There are no questions. All the shifts that I've found over the years have all been quite professional.
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January 30, 2021
If you have watched the cartoon "Zveropolis" and remember the sloth from it, then know that they exist in real life. When you see a queue at the door, then immediately go to see who works there. If you see one of the women I'm talking about and you don't have an extra 2 hours of time that you'll spend listening to the creaking sound of storage boxes and rustling packages, turn around and go about your business.
In general, I do not recommend using this department...
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March 10, 2021
Boorish behavior with customers!!! There is no place to fill out documents!!! Filled in on the scales! The filling was done in a hurry, as it was two employees of this department who had to close up and leave for lunch!!! I won't contact Derzhinsky 104 , building 2 anymore, although it doesn't matter to them!
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December 30, 2020
The worst service in the world?I arrived on 29 for a parcel that my aunt asked me to pick up, they said they needed my passport and that's it, I arrived on 30 with a passport, they already say that I should be a close relative, can you also take a DNA test?I spent about 3 hours on this, having stood it is not clear how many in the queue, I do not recommend it.
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December 19, 2020
Worse than Belpost. I ordered a fir tree from Mogilev to Minsk. We were taken to Minsk for sorting for two days, then nothing happened for 3 days, the phone was picked up after half an hour of waiting (I got through 3 times and each time the same way), but the answer to "where is the parcel?" I have never received it.
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August 1, 2020
An unpleasant employee at Dzerzhinsky. It's like doing a favor, not doing a favor. Basically, she told me that no one is pulling you here.They have already started charging 50 kopecks for wrapping with tape. Considering the queues and the service with a small parcel, it's better to go to the post office near the house
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February 16, 2022
Judging by how quickly they opened, they send the parcel just as quickly.
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