Yurkas
43 reviews
February 12
I would like to express my gratitude to the Yurkas salon-store located at Kamennogorskaya 3. We ordered 4 interior doors. I am very grateful to the salon staff for their competent and timely assistance in choosing the quality of doors, shade, fittings, etc. I was very pleased with the December discounts. The manufacture of glass doors turned out to be faster than the stated date. The door delivery was very neat. The guys checked the equipment set against the order themselves. We were also warned that it is necessary to check the doors for an accidental defect within 2 days. There are no complaints about the door measurer. I did my job perfectly. I made an agreement with the installer Yuri, recommended by the company for working with hidden loops, after 1 week (I think I was very lucky). The master inserted the doors very carefully and professionally. I really liked that I just couldn't find anything to complain about.
In general, I celebrated my Anniversary with beautiful doors and in a great mood!!! I recommend this company and this salon.
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March 12
I would like to express my gratitude to the Yurkas salon, located at Kamennogorskaya 3, especially to Larisa, a sales specialist. Thanks to the competence and professionalism of the specialist, we were able to make a quick choice of the entrance door. I liked the kindness and clarity in the answers to the questions. We are currently awaiting production and installation!
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November 25, 2024
A very sincere, beautiful and well-maintained store. The staff is polite, competent and responsive.
The head Ksenia is a tactful, cheerful girl who hears all wishes.
Good luck and prosperity to you😊
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December 12, 2024
A very pleasant place, very responsive and kind staff, I would especially like to mention Yana Vladimirovna, who not only helped with the choice but was also incredibly tactful and friendly.
I am glad when you can get such excellent service.👍
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December 10, 2024
I bought the entrance doors, I was very satisfied with the service of specialists in this store, everything was clearly explained, told, shown!! (I am meticulous).)))
Now I have arrived and bought interior doors for the entire apartment, very nice sellers and the head! I recommend this store to everyone! Fast, nice price, friendly service!
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December 7, 2024
An excellent choice of doors in the salon on Kamennogorskaya! The consultants are very polite and helped to choose the ideal option for the apartment. The delivery and installation were quick and without complaints. I recommend it!
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December 12, 2024
A great store with excellent specialists! It's nice to deal with knowledgeable consultants. I would like to single out a specialist to Jan. Everything is clear and to the point! I will definitely come back to you again☺️
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December 12, 2024
I thank the consultants of this salon! Knowledge of the assortment, organization. Everything is great!
If you buy doors, then only from you! I will recommend it to others!
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September 13, 2024
The worst store in Jurkas. Zero in grades. I don't like it if I knew that everything would be like this, then I wouldn't buy doors there. Not when. Not competent employees. They just giggle. They don't really say anything themselves. You need to extract information yourself. Online credit is nonsense. They didn 't even give the documents for the door and for the loan either . Everyone heard that you need to go to the bank yourself and take a printout. There is nothing concrete in the conversation. Don't buy doors there. It's a nightmare. I went four times and everything there is not glory to God, then there is no bugalteria, then something else.
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March 6
I take 2 stars for the door installers, who, in terms of the amount of dust during the installation of the doors, were able to remind me how my apartment looked at the stage of electricians. It is not clear how to clean the painted walls now. Dust is even in the electrical panel
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December 2, 2024
I ordered the front door. They took into account all my wishes, which I was very pleased with. The door arrived quickly. I'll come back for the interior ones. I recommend.
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September 6, 2024
I ordered 4 doors and fittings. I waited for the due date of manufacture (1-1.5 months). About a month later, they wrote to me that my order was ready. I was abroad, I promised to decide on the day of delivery in the next few days after my return. I was told that the order can be stored for 7 days, then it will be disbanded. As a result, we agreed on delivery for tomorrow, and today the manager called me and said that the accessories I chose were out of stock!!! Question #1 how then do you inform that the order is ready and rush the delivery of the order? I offered to choose from the available 2 photo options.
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April 9, 2024
There are no complaints about the manufacture of doors. Faster than the agreed time, the delivery is all right. The question is who they recommend for installation. The installer has almost doubled the cost of installation on 4 doors. Although we were initially assured that this would not happen. I give one star precisely because of this. I do not recommend contacting their installers!
For reference, the guys entered the position according to the announcement (the old doors were already dismantled!! by the specified date), it was done the next day. By price: from Yurkas 175 per door, the guys on the ad 110.
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December 11, 2024
We ordered interior and entrance doors. We were pleased with the New Year's Eve discounts. The delivery was fast. I recommend.
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April 3, 2024
I ordered interior doors. As it turned out, they do not have installers, but there are left-wing sole proprietors who do not give checks and are not responsible for their work. They gave me a couple of contacts, but as it turned out, 90% of them do not know how to put doors with hidden hinges, and 10% are busy and wait a month and a half.
After a couple of months of use, the magnetic lock stopped working and a complaint was written on your website. No one contacted me for 14 days, calling the service, the managers of the solon in which I bought, in Viber, they always cheat with the timing of the replacement of goods of inadequate quality. They always say that: "Consideration of the complaint takes place within 14 working days." In fact, your site and your managers contradict the Law on Consumer Protection. They fixed this defect for me for more than a month. The employee of the service proved for half a month that I was a fool and did not know how to use a magnetic lock, was rude, yelled. After a month of running after them, they still agreed to replace the lock, but the installers drove for another 2 weeks, who didn't care about the complaint. They say: "that this is not their problem and if they had not passed by, then no one would have done anything," although the casing fell off.
At the moment, I have written a complaint again, namely 03/20/2024. Information came to my mail that they would be contacted within 14 days, but again a miracle did not happen and no one contacted. It is impossible to get through to the customer service, in Viber again the manager writes about 14 working days, again contradicting the law. Let the employee study Article 22.23 of the Law on Consumer Protection.
No one mess with the Yurkas salon and everything related to them. Also, CHTUP is the door leader, this is also their company. The worst door seller in the Republic of Belarus.
See original · Русский
February 14, 2024
We ordered an entrance door and 2 interior doors. None of the stages went perfectly. The premium class entrance door arrived with a discrepancy in parameters (a peephole in the center, which we negotiated 3 times from the edge). 3 times I came and checked the parameters, but still the girl for some reason pointed the peephole from the wrong side)))
The delivery was calculated incorrectly, for which the amount increased.
We agreed that the doors would be delivered to us when they were useful, but then it turned out that they could not be stored in a warehouse for a long time (although it was possible when signing the contract)
I absolutely do not advise ordering doors here, boorish attitude and incompetent employees. They absolutely did not want to solve the problems.
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December 1, 2023
I ordered the door to the UP "Door Leader" on 11/29/2023. The consultants are good (thanks to Elizabeth for her help in choosing). BUT....They don't have any installation, you have to look for it yourself. It is almost impossible to find installers day in, day out, so think about when you order doors without installation (they will stand for a month). On 11/30/2023, the door from Yurkas was brought "broken". Two dents on the sharp end of the door, damage is also visible on the packaging. But everything was packed with dense cellophane - I did not immediately identify defects. At the time of acceptance, they said that I have 14 days to check, including visually (but this turned out not to be true). Unfortunately, I did not see any chips during acceptance, because I did not unpack before installation. I called the "Door Leader", but they sent me to Yurkas to sort it out....but the door was ordered and the contract was concluded with the UP "Door Leader". I'm waiting for a solution to the problem (I wrote to two companies on the website - they don't give me phones, they said to write through the website).
See original · Русский
October 19, 2023
I bought different doors from them twice and after a while I can say that buying in Yurkas has its advantages. For example, once in another, but small company, they tried to deceive me and brought a cheap copy of the door handles, although they look the same. You need to accept that you can encounter unexpected troubles everywhere, but I liked how they are solved in Yurkas.Yes, it may be a long time, but they decide. There was a small controversial case on the glass and I was sent to a meeting. I think that regarding deadlines, etc., you need to immediately read the contract and count on this, and not on what was promised verbally.This is a business with force majeure and they also insure themselves for a period. If they arrive earlier, rejoice. I don't know about the installers, I turned to my own.
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September 27, 2023
I ordered the front door a month ago, they promised a month and a half in words. A month has passed, I decided to call and clarify, suddenly there is already a date when the door will be brought, to which the operator girl replied to me in an unperturbed voice that the factory had warned them that the production of doors was delayed, and I had 75 working days written in the contract, so I'm not at the right address with the claims. To the question why they deceive people so much and in case of a delay, they don't even notify people, because everything happens, repair deadlines and so on, again the same answer, see your contract, we have everything invested in time so far. As I understand it, I'm not the first one they have with pritensions, since the answer is the same as a memorized rhyme. I will return an advance to the offer, because there are other companies that are ready to make the door in 2 weeks, they replied that if the advance is returned, the penalty is 30%!!!! For a second, at the conclusion of the contract, they require more than half the amount!!! So count how much fine they need to leave! I would know which swamp I climbed into 10 times I would think and I advise all readers of reviews to weigh all the pros and cons on the shore (((
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July 6, 2024
The consultant is great. Unfortunately, I didn't remember the name. But I was very pleased with the approach.
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November 30, 2022
Two doors were ordered. The measurer Alexander arrived, measured the doors, said that everything would come in and ran away.
We call the installer, he asked several times if it was necessary to expand the opening, because the door is not small, according to the documents provided by the measurer - no, it is not necessary (For reliability, they asked at the office if the measurer was normal? They said yes) Let's go pay for the doors
Upon the arrival of the installer, as soon as he entered the vestibule, he immediately said that the door would not come in, we described the situation to him, he said that the measurer was to blame, because without experience there is nothing to measure the door
After calling the office several times and clearly explaining our position, we came to the decision that they would definitely call me back, if not today, then the next day. They didn't call back, moreover, they just ignore calls from my number.
There are no complaints about the installer Andrey, he did his job perfectly!
Conclusion: The inexperience and incompetence of the measurer led to additional costs, knowing about which I would not have contacted this company
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December 18, 2023
I highly do not recommend the store. We ordered 3 doors from the organization of the emergency "door leader" and brought them in 3 days. Upon acceptance, they counted the number with the driver and everything came together, put the act on the signature and said that if there was damage, call the store and everything will be changed and left. When unpacking the platbands, they found defects and contacted the store, but the store's answer is simple, you accepted and you beat them (if there were 3 of them, then you could immediately check them, but there were 23 with boxes and it was not possible to check immediately). I will never contact this store again and I do not recommend it to you.
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September 18, 2023
If you want the hassle of installing the door, then you are here. The door was brought, the measurer came, everything was fast enough, it took a week and a half, and then there are doors in the corner, because the proposed installers have everything scheduled for months ahead. They tried to find it themselves, but as soon as they find out what one door is, they immediately refuse or announce the deadlines for six months in advance ((((
Conclusion: look for a company with its installers and be sure to specify the terms!!!!!
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December 25, 2021
Good evening. I really liked the service at Kamennogorskaya str. 3,TT Prostor. A large selection of doors, I liked that they offered an alternative of options, since when we arrived we did not know what we wanted. I think everyone will find a door here. Thank you, we'll be back soon for the entrance.
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December 24, 2021
We bought doors in the salon on Kamennogorskaya 3. A large selection of doors, pleasant prices and high-quality service. We will definitely contact this salon behind the front doors.
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December 11, 2021
Arriving at the store on 11/29/2021, the saleswoman of this store was given a shopping list, she filled out an order with delivery to Minsk district, only after receiving the order, paying 30p for delivery, they found that they had brought 3 less goods than was on the list. When I called and informed that the order was not filled out correctly, I was told that come, order again, pay and pay for the delivery again for 30p or take it out yourself.
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June 21, 2022
We ordered the doors, brought them and installed them very quickly and beautifully! Thanks to the installer Sergey! I recommend it!
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August 6, 2021
I ordered a door with installation.The result is sad.Lots of furs. damage.My advice: If you ordered the doors with installation, print them out and inspect them thoroughly when you receive the door, then it will be too late.The door will be delivered to you some time before installation.When accepting installation work, do not be lazy to take a damp rag and wipe all the dust from the door and inspect it thoroughly again.
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November 1, 2020
I don't recommend it. It's a good showroom, you can see a lot of doors. That's where the advantages end. They don't do the most important thing - editing. They brought it, threw off the doors without hinges, it needs to be milled, in fact a semi-finished product - then some kind of storgy IP... according to the contract, the workers had to be installed within 10 days, they arrived, opened the doors, realized that there was no necessary tool and left. The doors have been standing in the corner for almost a month - no one undertakes to install them.
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April 26, 2022
The store and consultants are normal, but the office itself is constantly with jambs, then there is no color of the paid product, then the installation is bad, then the deadlines are burning
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December 24, 2021
A good interior, a large assortment of doors. Competent consultants. If you order doors, then only here!
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November 28, 2021
The biggest selection is here, definitely!
For every taste and purse.
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October 25, 2019
The showdown of drunken guests at the neighbors ruined our front door. I have long heard that utt is made qualitatively inexpensively. We chose a good option with a safe lock system. The installation was carried out so that now you can't even hear at all what is going on in the entrance. Great job.
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October 2, 2019
If it weren't for the consultants, they would have been sitting here for a month trying to figure out which doors to take, there are sooo many of them here!!!When they described what kind of repair we have and what we want, the seller quickly figured it out and advised four options.In short, this epic with the repair and replacement of doors ended well and even the money was left to wash this purchase😂
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October 1, 2019
A large selection of doors, fittings, fittings. I ordered 3 doors with installation. It was nice that I didn't have to adjust to the time convenient for installers, but on the contrary. We arrived on my day off and all 3 doors were installed in a day.
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November 2, 2019
I kept wanting to put accordion doors in the whole apartment and they explained to me here why it's not worth doing this in all the openings. They gave me three good options and one of them still had an accordion in the kitchen)) The production and installation took less than a week, and that was because I couldn't sort out the work in any way.
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August 14, 2019
The products are of high quality, the service is also on the level. Even more democratic prices!
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December 8, 2020
A very large selection of interior doors and good prices
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February 3, 2020
There are many doors. But to find out their cost, you need to go bow to the consultant.
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July 13, 2019
I ordered 6 doors.
And the adventures began:
Then the marriage was brought, then the wrong model, then they forgot about me at all.
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July 23, 2020
An expensive store, there are cheaper doors
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November 2, 2018
Crazy choice of doors!!! A huge assortment
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January 21, 2020
A good store
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