09.12.2024 I came to the store at the request of a friend to buy her a spray. When I arrived, I was met by two sales consultants, very polite girls. Unfortunately, I did not specify the name of the girl who helped me, answered my questions, and told me about your nice gifts🥰
I left very happy, and not only with the spray that my friend asked for.
I'm betting 5 ⭐️⭐️⭐️⭐️⭐️
Be sure to return it to this store.
See original · Русский
Show business's response
Елена Вячеславовна Аднамах
Level 3 Local Expert
October 15, 2023
Today was my last trip to your store, although I have been using your cosmetics for more than 10 years. The child presented a certificate for Mother's Day. but!!!! You are missing 30 kopecks - BUY MORE, or we will return the certificate! According to the booklet, you are not entitled to a gift - it does not work with a certificate! A certificate is not money! And what???? Did you give it for free???? It's not about 30 kopecks and not to buy, but to impose purchases. Dear owners! CAREFULLY read the terms of the Law "On Trade and Public Catering" and the Rules for the Sale of certain goods approved by the Resolution of the Council of Ministers 703!
I agree with the previous reviews. These sellers who are breathing in your ear - it's just AWFUL!
See original · Русский
14
1
Show business's response
Анастасия
Level 12 Local Expert
September 7, 2022
One of the most beloved stores of this chain.
The assortment in each store is the same, but I like the location and staff.
Thanks to the seller of Naletskaya Victoria for detailed advice and help in choosing products.
There is also an interesting bonus system on the web - stamps. For completing the levels, you can receive a gift for a certain amount.
See original
6
Show business's response
ELENA
Level 4 Local Expert
July 25, 2023
You don't have time to cross the threshold of the store, as sellers fly with the question "what can I tell you?". Dear sellers, as well as the management that trains sellers to do this, the person just came in, let him get used to it, and then come up with this question!
Next, the buyer is looking at the tester, reading the contents of shampoos, etc., why stand behind him?? Is it really impossible to step back and watch from afar?
This applies to all Yves Rocher stores. Please change the policy, sometimes you don't want to go in.
See original · Русский
20
1
Show business's response
Евгений Попов
Level 21 Local Expert
January 10, 2023
Conveniently located, courteous and competent staff, the choice is standard for all brand stores (this is a plus).
See original · Русский
3
Show business's response
Nikita Pushkarev
Level 11 Local Expert
February 9, 2023
The store sells certificates that cannot be used to pay for goods for less than the nominal value of the certificate.
That is, if you chose a product for 29 rubles, and the nominal value of the certificate is 30 rubles, then you will need to buy something else. And you have to buy something more (and they don't have goods cheaper than 5 rubles)
It was done on purpose and I don't quite understand how they maintain customer loyalty. This is kringe
See original · Русский
11
1
Show business's response
Alexandr Andrienko
Level 17 Local Expert
April 16, 2024
A good store in the city center of a well-known company.
See original · Русский
Show business's response
Елена Занько
Level 8 Local Expert
February 6, 2023
I go for discounts and gifts, in everyday life it is expensive: face cream for 183 rubles, shampoo 250 ml for 19 rubles, and the most elegant: a face mask with calendula 20 gr for 20 rubles. Rough
See original · Русский
7
2
Евгений Журавский
Level 15 Local Expert
November 24, 2022
It's a small shop, but it's in the city center and different promotions are constantly taking place. Polite consultants, helped with the choice many times
See original
2
Елена Савченко
Level 8 Local Expert
June 1, 2021
On May 27, I was at a bad time, I went into your store, I didn't want to go to the train station, I made a purchase, but I told the seller that I forgot the postcard for which I had a discount on my favorite product plus a gift because it was my birthday. the seller replied to me that I had a gift from the purchase amount as a result, I did not receive the gift that I wanted and a discount on your favorite product too.Therefore, I did not get any pleasure from visiting this store, I even regretted that I spent a lot of money next time I definitely will not go there.
See original
4
8
Яна Козловская
Level 12 Local Expert
October 19, 2021
A good choice and a flexible system of discounts / promotions! Friendly consultants will always prompt and help you choose!
See original
4
Volha
Level 6 Local Expert
December 6, 2021
I was in a store on Nemiga a couple of days ago. The Mon Evidence perfume water tester was distinctly bitter. Before that, I tried it at the store in the shopping center "Castle". Everything was fine there. It's a pity the splashes got on my clothes, I inhaled this bitterness for several days. Please keep an eye on the status of your testers!
See original
2
2
Андрей Шахраев
Level 17 Local Expert
May 17, 2022
A good perfume, but very overpriced... Friendly and qualified staff...
See original
3
Show business's response
343355 Рубченя
Level 3 Local Expert
January 3, 2022
Excellent staff, they will help with everything, the quality of service is excellent!
See original
2
Show business's response
Татьяна
Level 9 Local Expert
January 24, 2020
I love their products, I have now flown to Tashkent and I am very glad that I found this store here too. Bonuses are sometimes pleasing
See original
4
Дина Жданова
Level 7 Local Expert
July 19, 2019
To be honest, annoying sellers are sick of it. I haven't seen any big stickies in any store. + turnover, a new person every time, but sticks in the old way. The service is good, but a good product is not to blame for this. Anyway, Yves Rocher is shopping here.
See original
9
5
Вадимч
Level 3 Local Expert
April 3, 2023
expensive
See original · Русский
5
1
Анна Жебуртович
Level 7 Local Expert
September 19, 2019
I got a too intrusive and arrogant consultant, there is no desire to go to this store anymore. Well, Yves Rocher cosmetics are still love
See original
5
3
Helga
Level 8 Local Expert
October 2, 2021
Always on top. Cosmetics for the ages.
See original
3
1
Юрий Мардян
Level 11 Local Expert
March 14, 2020
I was buying a gift for my wife. A large selection. Friendly staff.
See original
2
ОкСаНкА ............
Level 14 Local Expert
January 3, 2023
It's worth coming in
See original · Русский
2
Anastasia Kunatava
Level 7 Local Expert
January 24, 2020
Like all the stores of the chain, it is very pleasant to visit
See original
2
оксана
Level 10 Local Expert
November 18, 2021
It's cramped, not very comfortable,
See original
1
1
Ignat K.
Level 4 Local Expert
January 12, 2020
I don't know exactly for this store, but I like the products of this brand))
See original
3
Полина
Level 3 Local Expert
June 9, 2020
Very friendly consultants and sellers
See original
3
Татьяна Бавбель
Level 7 Local Expert
December 28, 2019
The cumulative bonus system is not at all interesting.