Zap.by

Rating 4.9
393 ratings
Rate this place

140 reviews

Level 3 Local Expert
October 3, 2024
Hello. A good website! I want to thank the young man from the pick-up point, Partizansky Prospekt 80!My name is Igor!PROFESSIONAL APPROACH, POLITE, POSITIVE ATTITUDE.THANK YOU! P.S HELPED IN THE SEARCH FOR SPARE PARTS FOR THE CAR JUNE 2024.
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Level 3 Local Expert
March 6
Overbidding without your opinion !!! Everything is fine until you encounter a refund For the first time, the incandescent relay burped in the 2nd week of use, they asked for an order from the service station about the installation and defective spare parts. I changed it myself , threw two chips, nothing complicated, sent it to the supplier for examination , as a result it was refused !! -500 rubles The answer is simple, the SUPPLIER does not accept outfits without an order, I asked how they could help me in this situation, and in response I received a shrug of my shoulders! Second... I ordered salt filters, a substitute, on their website, wine passes on my car. They didn't fit, I came to Nalibokskaya, a lady is sitting, she doesn't understand anything at all, write an application for an expert examination, for traces of installation, although I say, right into her "smart" face, there were installation attempts, that the filters don't look like, give me the money back! As a result, the manager called, and gently sent me to the supplier, again to the SUPPLIER, what side the supplier would do to me if the spare part was bought from you... and it didn't fit !?!? As a result, nothing was changed and the money was not returned! I left it as a gift, now there is clean air at the Nalibokskaya pick-up point, come on
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Level 6 Local Expert
January 24
Excellent pick-up point, courteous staff. There have never been any problems either with the pick-up point or directly with the online store. I order mostly from them, there is a customer discount
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Level 3 Local Expert
November 26, 2024
Alexander,an excellent specialist, competently, clearly, to the point, will always advise himself, I turn only to him 💯👌
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Level 12 Local Expert
October 20, 2024
They took 25 liters of oil for the BMW 750LIX in the 02 body. Everything is fine, I liked everything, we will go for another batch soon. Do not take a BMW 4.4 twin turbo.
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Level 4 Local Expert
September 19, 2024
A good auto parts store. I found a spare part on the website - I came and took it away. They will check it by vin. They will call you back if you have chosen something wrong. You can find positions much cheaper than in a regular car shop. You can enter the vin of your cars on the site and add it to your "personal garage". Spare parts arrive quickly.
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Level 8 Local Expert
December 6, 2024
Everything is very clear and fast enough Friendly girls on the issue
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Level 6 Local Expert
June 28, 2024
A good store. Always on time and at a good price. I mostly order spare parts here. There were no questions about refunds either. I recommend.
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Level 4 Local Expert
August 18, 2024
An excellent store, reasonable prices, you can order both independently and through a manager if you doubt anything, there were no problems with refunds.
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Level 5 Local Expert
January 21
A good store. Pleasant staff. Refunds are accepted without unnecessary questions
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Level 3 Local Expert
April 10, 2024
I always buy spare parts from this organization, there is a discount system, if something does not fit, you can always return it on time. Good prices.
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Level 6 Local Expert
January 11
A good store with fast delivery of spare parts.
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Level 12 Local Expert
November 29, 2024
Good assortment, Best prices. There were no problems with the refund.
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Level 6 Local Expert
November 16, 2022
I constantly order car parts here. There is everything I need in stock and on order, the main thing is to know the spare parts numbers. You can order not only spare parts, there are many different things for cars and body repair products. The prices are still significantly pleasing, compared to other stores. I like that the point is not far from me. There are no problems with parking either. The service is excellent, I hope it will stay that way, and everything will be even better!
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Level 5 Local Expert
January 25, 2024
I order quite often, it's more convenient and faster than driving around the city and shopping.
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Level 3 Local Expert
March 15, 2024
I bought the original candles, it turned out to be a fake, I returned them back, I bought more original spare parts - again a fake, they do not issue quality certificates, I do not advise buying spare parts here.
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Level 10 Local Expert
August 5, 2024
Convenient location and good access by car.
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Level 12 Local Expert
November 13, 2022
The store is not expensive, there are many cheap spare parts, but it is better to take what you need. faced with the age of the product, you need to wait for money for up to 2 weeks and provided that the spare part supplier is satisfied with the spare part that is not even installed, but only you open the package, the store managers are silent about this, prepare money immediately for a new spare part for exchange or delivery of unsuitable money to you They won't return it right away
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Level 15 Local Expert
April 14, 2023
It's a very cool website. A large selection of products. And at all pick-up points, very polite and helpful staff
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Level 3 Local Expert
November 13, 2022
I want to express my gratitude to the seller Vladimir, who helped me quickly and efficiently pick up a small spare part (muffler rubber band), which they did not bother to say no to in other stores.The seller is responsive and attentive to customers, thank you again.
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Level 5 Local Expert
April 6, 2024
it is convenient that you can order and not wander around the city in search of the necessary components.
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Level 5 Local Expert
December 10, 2024
I always pick up orders there without any problems
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Level 6 Local Expert
March 24, 2024
Good assortment, fast delivery and best prices. What else is needed?
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Level 12 Local Expert
October 13, 2023
The online store is good, you can find everything, with rare exceptions. But the pick-up point of course is the USSR)
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Level 6 Local Expert
May 24, 2024
it is convenient to order and come to pick up than to go shopping to look for
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Level 2 Local Expert
March 23, 2024
Comfortable. Ordered, delivered, received. The prices are reasonable
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Level 3 Local Expert
March 24
Convenient and fast
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Level 6 Local Expert
December 8, 2024
Not everyone eats. Zap. Parts
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Level 7 Local Expert
January 23, 2024
I like to order from them, a large selection and fast delivery.
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Level 9 Local Expert
July 15, 2023
Polite staff, fast service, there are parking spaces!
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Level 7 Local Expert
January 17, 2024
they would also like to make repairs, the ATO as in Soviet times) but otherwise there are zero questions about the service.
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Level 12 Local Expert
March 23, 2024
A large assortment and excellent prices...
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Level 14 Local Expert
February 12
Great store
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Level 11 Local Expert
July 10, 2023
A good store. Good quality of spare parts. Inexpensive spare parts.
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Level 3 Local Expert
June 27, 2022
The most disgusting spare parts store!!! I order spare parts three times, the first time they are not delivered, then you do not know how to change it, because the car has already been disassembled. You negotiate with people twice for car repairs, and they call you and say that you have delivery for tomorrow!!!! Although orders take place in the morning with the expectation that they will be delivered after lunch!! Moreover, they also sent it by phone. In short, the next car maintenance was disrupted. I do not recommend it to those who value their time
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Level 2 Local Expert
May 10, 2022
There was a normal adequate office, but now they just breed people for money. You order parts according to the current price list on the website - after a long wait, the refusal, and the requested part is no longer 140p, but 360p, and the second one costs 210 instead of 175 ... !!! After a couple of days I order another part - they call back, they say everything is normal, everything fits, everything is available, they say they can do tomorrow delivery to the pick-up point - after a couple of hours, failure again and spare parts are no longer 180p, but 230p...
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Level 5 Local Expert
July 2, 2023
I have been buying spare parts for more than 10 years. Always good prices and quality service.
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Level 11 Local Expert
April 6, 2021
I have been buying spare parts here for a long time, excellent prices and a wide range of spare parts for any budget. Delivery to the PVZ is about 4 hours, which is convenient, especially if you repair yourself and forgot to buy something) it is possible to return spare parts if they did not fit.
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Level 4 Local Expert
March 23
Good shop within walking distance
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Level 3 Local Expert
July 5, 2022
I ordered spare parts. They called back and said that they would arrive during the day. The order was paused for confirmation. In the evening, a call - they tell me that this detail does not exist and they do not know who you communicated with and how you ordered it. And in general, we called you 6 times - you didn't answer the phone.🤦‍♂️
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Level 5 Local Expert
December 26, 2023
Everything is fine. Always available
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Level 11 Local Expert
November 23, 2022
It is a pity that the list of budget and high-quality spare parts for not the coolest vehicles is running out. In general, the online store is as it should be.
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Level 20 Local Expert
November 30, 2022
A very successful chain of stores. Always advice and quality help
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Level 5 Local Expert
January 5, 2024
Come- you will be very welcome! Welcome!
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Level 17 Local Expert
August 31, 2024
Fast and on time
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Level 10 Local Expert
January 5, 2022
It's just super, the prices, the quality, the way to choose spare parts and the most important thing is that the pick-up points are usually in a convenient place
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Level 4 Local Expert
May 10, 2022
I made a request, called back on May 9 for clarification, helped to make an adjustment to one of the purchases and on the 10th everything was in place at the specified address. Thank you.
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Level 4 Local Expert
September 30, 2021
I bought a throttle position sensor there, put it on, it did not fit, I came to change it, they said that a refund was not possible because I installed it and removed it, although it is perfectly new without scratches, etc. The first time I met such a thing that the details could not support a refund, when buying this sensor, the manager said that if it did not come, then you can change it within 14 days.
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Level 7 Local Expert
June 17, 2021
I have not seen cheaper prices in Minsk, the choice is good, if you do not understand the catalogs yourself, then the managers will help, everything is on order at the pick-up points but they deliver quickly.
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Level 5 Local Expert
December 9, 2020
An excellent online store, almost everything is always there! Operational staff! The prices are excellent, below the market!! I recommend them to your orders and purchases!
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