Жэс-116

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77 reviews

Level 5 Local Expert
July 25, 2024
It's rude to report a break. The waiting time, as elsewhere in the RSC, has never been fast. Well, talking to people could be a little more friendly. Still, they do not communicate with technology From 3 windows, one works
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Level 4 Local Expert
November 20, 2024
Clearly, quickly, everything was explained, shown, prompted. The staff is polite. There was no queue.
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Level 18 Local Expert
May 21, 2024
For the European capital of the 21st century, the building looks frankly collective farm inside and out. The administration would do well to make repairs. But very good staff, friendly, they will explain everything that is necessary, if necessary, they can also dictate.
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Level 23 Local Expert
January 7, 2024
Undoubtedly, the attitude towards the client has become with a human face, which is good news. Everything was explained, shown and told, I was pleasantly surprised, but the open and non-accepting window reminded me of old times ;)
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Level 3 Local Expert
April 25, 2024
1. According to the supervision of the work of passport officers: they indicate the time of readiness of documents from 16.00 and as a result, the flow of people increases at this time. If possible, it is better to plan a visit in the morning. 2. It is possible to pay for services through the ERIP without leaving the window. 3. Be patient.
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Level 5 Local Expert
October 22, 2024
You can grow old here, if you want to visit the 18th century - here you are, "punch cards", not hurried specialists, it's all collected here.
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Level 2 Local Expert
April 29, 2024
Of the 3 windows, 2 are closed for a technical break, and this is at 17.45, when it's rush hour and people are after work I waited for 25 minutes, and all this time the woman was solving her question in the only window. And there are 4 more people in front of me. How can you take a technical break at such a time?! You would take turns leaving Absolutely no one cares
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Level 6 Local Expert
December 5, 2024
There is a lot of bureaucracy, which affects queues. I filled out one copy of the document, and for the remaining 2 pcs. pay for a photocopy. The slightest mistake and run to rewrite again. In the neighboring Frunzensky district, they give forms for free and immediately correct them on the spot without repeated correspondence, so as not to create queues and it was convenient for the population...two districts of Minsk are like two different states
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Level 17 Local Expert
November 14, 2023
RSC number 1, there are no comments on work (but I was in the morning). But otherwise: the building is disgusting, old, there is no money on the door, everything is already old, the stairs are terrible, it stinks of dampness, like at a glass container reception point. In the very premises of the RSC, the repair was refreshed, but in general it is terrible. There is also no parking, as usual, everything is for people. I would like to wish them a repair
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Level 5 Local Expert
September 28, 2024
Long service, no electronic queue, air conditioning. The staff doesn't want to work.
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Level 22 Local Expert
March 2, 2024
A typical building of the housing and communal services of the USSR times. The RSC is located on the second floor. There is a sign on the facade near the entrance on the second floor. I had no problems with the staff.
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Level 5 Local Expert
August 27, 2024
The queues are sentinel, there is a shortage of staff. But the staff are polite, the exception is their supervisor.
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Level 10 Local Expert
March 1, 2024
Huge queues in the evenings. And sometimes it seems that we owe employees something else, because we are so lazy to do our job and constantly blame people for coming to them.
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Level 12 Local Expert
March 1, 2024
I really want to ask the administration - there are so many good people working in this building, make decent repairs for them, please, outside and inside.
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Level 15 Local Expert
January 11, 2024
The score is more for having it at all. It's a shame for the Moskovsky district - the repair was done in pieces and because of this it doesn't look very good (just not very much). After entering, it was like I got into the 90s
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Level 15 Local Expert
April 7, 2024
The building is of course tired, strong, but the RSC itself, frankly surprised, the staff are working fast, I haven't seen any queues, everyone is friendly.
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Level 9 Local Expert
December 18, 2024
They drew up a lease agreement for residential premises. The employee provided competent advice, was polite and friendly.
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Level 7 Local Expert
May 21, 2023
Bureaucracy, of course, and there is bureaucracy in Africa. A lot of inquiries, statements, and so on. But the good thing is that the staff are adequate and help to sort out all this game. The staff is wonderful, but the system, in my opinion, is extremely outdated. It's time to optimize already
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Level 10 Local Expert
October 23, 2024
angry, dissatisfied women work, everything is as it should be!)
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Level 11 Local Expert
August 6, 2024
Long queues, completely incompetent specialists.
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Level 11 Local Expert
May 25, 2024
Friendly staff. All the questions have been answered. Thank you.
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Level 8 Local Expert
November 1, 2023
I just came to change my passport. While I was filling out the form, I heard so much abuse. Lawyers communicate with each other like shoemakers, at least they closed the doors.
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Level 7 Local Expert
September 9, 2023
You stand in line to take samples of applications and get information, then you stand in line again to process the documents. Is there any way to resolve this already?...
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Level 6 Local Expert
May 17, 2023
Very competent staff, only one window worked, I had to stand in line for a while, but everything was very fast and coordinated.
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Level 7 Local Expert
July 13, 2022
The violation of the law in this number one settlement and reference center is simply terrible.There is no book of complaints and suggestions.Locked with the keys from the boss.The lawyer does not correspond to the legal information, does not know the laws of the Republic of Belarus.I ask the competent authorities to check for compliance with the requirements of the personnel of this organization for the position.To carry out a check on the fact of the absence or non-provision of the complaint book.And the refusal to issue a certificate of family composition.Lawyers who occupy these jobs do not comply with and do not know the law of the Republic of Belarus.All the documents for issuing the certificate were provided by me.
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Level 13 Local Expert
May 30, 2022
I applied for a passport replacement: the organization of the USSR-era process. Crowding in a small room, all by hand. I am sure that if employees filled out the forms themselves, and even immediately in electronic form, everything that was happening would speed up many times. In general, everything is terribly organized, but the workers themselves are good, it seems they do not even have a rest room where they could drink tea and have a snack at lunchtime
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Level 14 Local Expert
June 17, 2022
I changed my passport, I left a good impression. Passport officers are polite, competent, and patient. I also had occasion to take help - the staff always worked quickly and communicated in a polite manner
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Level 5 Local Expert
March 31, 2022
Extremely low level of service. Firstly, for about a month they cannot properly organize the submission of documents for the exchange of passports and registration. It takes 5-6 days to get to the passport officer. It is clear that there is a large influx of people, but other RSCs somehow cope. Secondly, when I arrived to pick up my passport, I heard that there was no passport and there definitely would not be one today. But after several calls to the boss, the passport was mysteriously found.
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Level 2 Local Expert
November 9, 2022
The boorish attitude of the chief engineer of the Housing Office 116 in Minsk, V. A. Chikin, WAS SHOCKED!!! Without finding out the reasons to engage in arbitrariness, he walks around the entrances and turns off the energy in the apartments without warning.
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Level 3 Local Expert
October 23, 2024
Unsanitary conditions
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Level 11 Local Expert
June 2, 2022
A shabby, ancient building. The post office has been closed for a long time. The public toilet does not work. At least there are a couple of chairs in the corridor. Don't expect to be friendly)
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Level 7 Local Expert
May 7, 2022
Sometimes, the service is very slow, but why is clear, they try to explain the information to everyone in detail. Thank you for your help in filling out the documents..understanding and responsiveness
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Level 20 Local Expert
July 12, 2023
Like all ZHEs. It's the same everywhere. And repair and maintenance
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Level 8 Local Expert
February 24, 2023
Good afternoon. The passport officers are very polite and work quickly. I recommend
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Level 7 Local Expert
September 27, 2023
I was not even served so slowly at the post office
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Level 5 Local Expert
October 14, 2022
The highest level of service, courteous staff, no queues.
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Level 7 Local Expert
October 10, 2021
If you want to plunge into the Soviet era, go here. All the signs of socialism on the face . Rudeness , dirt , shabby walls that do not remember painting . Doors without handles and a bonus- the stench of fumes and tobacco.
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Level 16 Local Expert
November 21, 2022
Well, the photo itself already suggests the level of possibilities of this institution! It's a shame, that's all!
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Level 7 Local Expert
March 18, 2024
It's a pity that you can't give minus 5 stars. I have never seen worse service.
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Level 7 Local Expert
May 8, 2023
I've been there several times. Employees communicate politely.
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January 17, 2020
Today I had to contact this RSC regarding the registration of a child. The quality of service leaves much to be desired. The specialists do not clearly know and do not do their job. It's worth forgetting about the human attitude in this place. The young lady in the office of the head of the RSC was unpleasantly surprised. For her, talking on the phone about personal topics is more important than doing her direct work in relation to visitors.Arrogance and rudeness are her main distinguishing feature. P.S. Before visiting this center, do not forget to take a pen with you, but not a gel pen. And if you suddenly come with a stroller, remember that there is no ramp, and there are smelly cans of paint in the so-called hall. And I doubt that this is consistent with fire safety techniques.
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Level 4 Local Expert
August 15, 2023
Everything is very slow, the building looks gloomy
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Level 9 Local Expert
March 26, 2023
The service is excellent. The specialists are competent and responsive.
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Level 12 Local Expert
September 2, 2023
Fast service and responsive staff.
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Level 6 Local Expert
March 19, 2022
The queue for the passport officer is so huge that it will not be possible to get there day in and day out. It takes several days to wait.
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Level 3 Local Expert
February 25, 2021
Zhes is not responsible for anything. The residents were left without hot water on 02/25/2021, the chief engineer does not care about anything. I packed up and went home. He was rude to his clients. I sent a plumber, but he never got there, turned home on the way.
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Level 14 Local Expert
September 6, 2022
Everything is fast and clear. Thanks for the work.
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Level 5 Local Expert
April 10, 2021
It's normal, as in all such envies.I was there three times on various issues, no one was rude or rude.Polite treatment is the same answer. The specialists are quite competent.
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Level 3 Local Expert
April 26, 2021
The passport officer answers the questions very incorrectly. You have to pay double for the passport registration.Is it really impossible to explain the price in an accessible language?
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Level 7 Local Expert
July 21, 2021
Good service. But! To pay for services and make a copy of documents, you need to run around the whole area. Therefore, 3 stars
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