We ordered a greenhouse, instead of 15 o'clock as promised, they brought it at 20.35, when it was already dark and it was impossible to see anything. In addition, it turned out that the set included a passport from a greenhouse of a completely different design, and in the warranty conditions it is written that the warranty obligations terminate if the installation instructions do not comply. The manager (tlf 6309222) reported that "it's too late today." They'll figure it out tomorrow. The perpetrators will be punished and senior manager Anton (tlf 8905436) will call me back before 13.00. When examining the imported kit, it stubbornly seems that there are not enough components, but without a passport and assembly instructions, we cannot say for sure. The next day, no one called back, and the phones of the manager and the senior manager stopped answering. We know what to do in practice!!!!!!!
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2
nik B.
Level 3 Local Expert
September 18, 2024
Dear customers! Avoid this store./zigmes/
Also their store ,/ benzoplus. by
This is a very bad store, both the quality of the product and the attitude towards the customer. The main thing is to cram low-quality goods into them, and then the buyer needs to waste time and money. The store refuses to pick up low-quality goods, citing that the buyer broke them.
I bought a SHTENLI50-2PRO compressor. The compressor barely started, I immediately called and explained that it was of poor quality. That's where it started. I had to spend time and money. It's good when it's not far from Minsk, but if it's 300 km away. Therefore, I decided to write and say when buying additionally, there must be oil as a gift, all this is a hoax, do not be fooled. avoid these online stores.
I'll leave 1 out of five points
Be sure to contact the Consumer Protection Society. This way you can protect yourself and others
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2
Вероника Галко
Level 3 Local Expert
August 19, 2024
Do not be fooled by what is written on their websites. We had to wait a week for delivery, and if we hadn't called and found out ourselves, we probably wouldn't have waited. After that, the installation epic began. They said that the team would call back now, but no calls were received even a few hours later. Not only that, they do not pick up the phone on these phones, they have blocked it. Also, the manager does not pick up the phone. The phone numbers are incorrect. The attitude towards customers is disgusting! We do not advise anyone.