I bought watches in this store. I am very happy with the purchase. To get points on the card, you need to provide a phone number. I accidentally called another number. I was not told that there is no card for this number, and it is impossible to make a new one after purchase. I wanted to solve this issue because I'm losing a lot of points. Consultant ( girl ) She said, "That's your problem." I didn't remember the name. I didn't write to the complaint book anymore, because it would only make it worse. Management should pay attention to this. You need to check your consultants for work permits.
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Lionscouple Lionscouple
Level 5 Local Expert
November 14, 2024
I came to hand over my earrings. the gold ones were broken, I no longer saw the point in repairing them, so the appraiser girl made an "examination" that part of the earrings were made of gold and part of platinum, but they did not accept it. And she sent it across the street to "her" jeweler to remove the part that she can't accept. I went and gave the money, the earrings were broken, I returned and handed over the part that she thinks she can accept. The next day, with the remains of the earrings, the part that is platinum, they say, I went to the state. Buy up on botanic and voila !it was white gold, as I originally thought and knew. In general, the essence is in the "scheme" of earning a girl who works as a receptionist in Zico and sends her to "her" man in a jewelry workshop across the street. Yes, I only lost time unpacking earrings, and 10 rubles for it. but all this is not pleasant. I do not advise you to take products there.
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Alina Shalima
Level 4 Local Expert
August 31, 2024
Unfortunately, today (08/31/24 at 19:00) I ran into an incompetent consultant girl, I'm sorry I didn't look at the name. When I went into the store, I saw that all the consultants were busy, I think until one is free, I will choose the watch models that I want to try on again, since I plan to buy. After about a minute, I see a girl being released, but she doesn't plan to come up to me and ask if I need help. Another 2 minutes pass, I go up to her myself and ask for help, as I still want to try on several models. After a while, a girl comes up to me, takes one watch model, without asking if I want to try on something else, she closes the closet in front of my nose and goes to the "mat" when I was still standing near the closet. After fitting this model, I ask for another measure, I ask for the cost, to which there was the MOST DRY NON-SELLING ANSWER, "amount". No matter how many products I bought in this store, they told me the cost so many times and immediately said that we could calculate the final cost with discounts and so on, there was just a dry answer. I am very sorry that in this store, where it is NECESSARY to attract attention so that the client buys today what the consultant tried to sell him with his benevolence and literacy.
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DOK53
Level 7 Local Expert
September 12, 2024
Competent staff, always friendly. I enjoy visiting this store and always leave not empty-handed and in a good mood.
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Стас Яцкевич
Level 9 Local Expert
March 8, 2024
I bought a quartz watch here as a gift to my wife. I was given the date and time and everything seemed to be fine, but after I presented them, it turned out that the date and time remained the same as when I bought it, the watch did not work. I had to take the gift to the service workshop, it was lucky that the battery just ran out.
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Роман Завадский
Level 7 Local Expert
December 31, 2024
The range is small. The staff makes fun and laughs at the customers.
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Юлия Барс
Level 6 Local Expert
August 17, 2022
Friendly staff, a consultant helped with the selection, there is a good discount system and a warranty for the maintenance of products.