Why is the local staff acting so arrogant? The ophthalmologist is rude and does not hear what she is being told, the administrator clicks his tongue and rolls his eyes. There are no complaints about the place, but the staff leaves much to be desired. I will not return to this branch (Hell) of Cinderella!
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Екатерина Ч.
Level 2 Local Expert
November 28, 2020
I have ordered glasses in this optics many times. A wonderful selection of frames for any budget!Wonderful staff, with whom it is very pleasant to communicate)
Every time - an amazing result!
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boxnamber1
Level 3 Local Expert
August 29, 2021
Good optics. Complex lenses are always available. An ophthalmologist is working. The production time for glasses, if the necessary lenses are available, is simply excellent.
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Александра Г.
Level 7 Local Expert
May 14, 2020
I am insanely outraged by the work of your specialists. 2 times I came to your salon with my problem, the one on Independence Avenue. For the first time, I came to get my first lenses, it's worth noting that you have a huge assortment. He will explain the situation, my glasses and my FIRST lenses are BROKEN, can someone help me? Will he tell you? Will he explain? I was completely at a loss. Your beautiful women had to break away from their conversations, with a tone and a look full of arrogance, they sold me my first lenses. Next, I asked about how to use them correctly, whether I needed any additional things like water, a container. To which I was answered: "The doctor currently does not provide consultations on the selection and use of lenses. A pandemic." We kindly provided a reminder of the use of lenses. She left, got out, ran away from the salon in tears and complete confusion. Without glasses, with lenses and a complete misunderstanding of my actions. I went to another optician, where they helped me with my problem, I had no questions left.
There was a huge residue from visiting the salon, but I decided to give him a second chance, maybe it seemed to me and I was biased against the staff. After putting on the lenses, taking a friend for moral support, there are 3 arrogant women there, and I'm alone, I went to the salon for a frame.
I went in, took off my outer clothes, said hello, and asked a specialist to help me. She came over, asked me a question about my financial limit, and answered it herself. Having visually assessed my financial abilities at 200 rubles. Again, this angered me and I explained that I needed glasses in the region of 500p +-. The specialist showed me a couple of models, and then, not seeing "her" client in me, she left me.
I still haven't bought the glasses, the problem has not been solved.
A huge store, 3 specialists, 0 customers, and the person who brought you his problems leaves with nothing, and humiliated by the value judgments of the sellers.
Please take action.
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Vyacheslav Benko
Level 10 Local Expert
February 15, 2020
A large assortment, a good selection, the store is generally good. There is a doctor. You can immediately pick up and order lenses. The prices are not bad. BUT! The parking situation is TERRIBLE! The entrance to the courtyard of the store is equipped with a barrier. Sellers say that only employees have check-in... You can't come here by car, even if you demand discounts on taxis...
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Константин Федоров
Level 3 Local Expert
February 14, 2021
A good assortment, a doctor's consultation pleased, sellers as soon as you get there (there are rude ones).
Why do we need consultants who answer questions about products - "you can read it on the Internet."
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Vladimir Sachek
Level 9 Local Expert
December 1, 2019
A huge selection of frames and glasses from the world's most famous manufacturers, if you need to wait, you will be offered a cup of coffee and a magazine, very polite and courteous staff!
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Sergey Bondarets
Level 7 Local Expert
August 22, 2021
There are top-end frames, although prices bite, in the EU it is 2 times cheaper
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Анна Камалян
Level 10 Local Expert
October 3, 2023
Huge selection
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Владислав
Level 16 Local Expert
August 29, 2021
A great store. The only problem is there is no parking nearby.
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Андрей Калинин
Level 13 Local Expert
January 3, 2023
There is a frame for any type
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Евгений Шаповал
Level 4 Local Expert
July 24, 2021
Great place, with beautiful mirrors, and great staff)
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Александр Кузнецов
Level 18 Local Expert
March 22, 2020
A good salon, the prices are normal, the service is good. For many years we have been ordering glasses there, buying contact lenses, everything is fine.
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Елена Гуревич
Level 12 Local Expert
January 2, 2022
Excellent consultants will choose your frame
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Elena Tsagoiko
Level 11 Local Expert
April 27, 2022
I really love this place. If the glasses are only Cinderella
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я правильно понимаю?
Level 12 Local Expert
December 29, 2021
I am satisfied, there is a large selection, the staff is friendly and ready to help.
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Дмитрий В.
Level 4 Local Expert
March 6, 2020
The disgusting attitude of consultants to clients, they came to buy a gift certificate, the consultant grinned when she heard the amount of 150 rubles, I consider this attitude to clients unacceptable!!!
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Kate
Level 13 Local Expert
October 10, 2020
A good selection of frames, there is a doctor, they will pick up everything on the spot. I've applied twice, I like everything!
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Александр Савчук
Level 9 Local Expert
July 16, 2023
Expensive
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Федор Соколов
Level 9 Local Expert
May 6, 2023
Price norms
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борис титов
Level 14 Local Expert
June 29, 2021
A large selection. There is an ophthalmologist. Expensive.
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Джони
Level 9 Local Expert
December 17, 2021
Old models, high prices.
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Сергей
Level 7 Local Expert
February 9, 2022
Many thanks to Elena
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Алексей Якуто
Level 8 Local Expert
January 21, 2022
All my glasses are from here
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Ksenya Safronova
Level 10 Local Expert
August 6, 2019
Pleasant, competent staff. A huge selection of optics.
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Андрей
Level 20 Local Expert
February 2, 2022
good staff
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Анастасия Карпова
Level 6 Local Expert
January 12, 2022
Rude staff
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Nikita Romanowski
Level 3 Local Expert
December 25, 2020
Rudeness and sold an unoriginal frame.
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Виктор Шамашов
Level 6 Local Expert
August 19, 2019
A large selection, the staff are masters of their craft
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Sergei Badylevich
Level 20 Local Expert
August 20, 2019
Super shop for optics only there.
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Вероника Б.
Level 5 Local Expert
March 21, 2019
I liked everything, I took my glasses the next day!