Zolushka

Rating 4.6
109 ratings
Rate this place

39 reviews

Level 6 Local Expert
April 6
I like this store of the Cinderella chain the most. Of course, because there are excellent consultants working there. It's not the first time I've bought glasses for the whole family, the girls will always advise us on what's right for us. And if the frame is not working for some reason, they will also report it correctly. I recommend.
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Level 2 Local Expert
December 3, 2024
It's a pity, but in this salon they not only sell low-quality things (I repaired the plastic mount on the bridge of expensive glasses four times), but also treat customers very badly, the administrator shouted after me "Don't come here anymore!", although I was not rude to her and behaved correctly when talking
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Level 10 Local Expert
June 28, 2024
A very good selection of glasses, both optical and sunglasses. The whole range of necessary services: I checked my eyesight here and ordered glasses for myself 4 years ago. Here you can also check the glasses for the degree of UV protection.
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Level 2 Local Expert
August 10, 2024
08/5/2024 I purchased Guess brand glasses in this optics. A day later, 3 incomprehensible spots (or scratches) appeared on one of the lenses with absolutely careful handling, probably a manufacturing defect. The sales consultants refused to replace the low-quality product or refund the money, there is no certificate for the products, the sales consultants cannot answer the question by whom and where this product was produced. It's a pity, this episode somewhat spoiled the impression of staying in the beautiful city of Minsk.
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Level 3 Local Expert
September 22, 2024
So-so impression after the visit. Unfortunately, consultants do not have the skills that make visitors want to make a purchase. We chose a different optics. Not from the Cinderella network. Where young and lovely girls are involved in the process of communication with customers and are able to unobtrusively and delicately help with the choice :)
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Level 12 Local Expert
May 25, 2024
The most beloved optics in the city, and this particular store. Super professional people work here, a good selection and a set of services.
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Level 4 Local Expert
March 4, 2024
Excellent responsive consultants, top-level staff. They will always help you with the choice, they will tell you. It's nice to come back here
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Level 8 Local Expert
February 8
The glasses were repaired very cheaply, for the fact that the glass fell out and the frame was deformed, only 11 rubles.
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Level 11 Local Expert
November 13, 2023
Good optics! Attentive treatment on the part of sellers, a rich range in the selection of products. I received my order instantly, in three days, the lenses were mounted qualitatively.
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Level 4 Local Expert
May 10, 2024
Arrogant attitude towards their customers, the unwillingness to solve problems with the warranty period of the frame, the specialist's answer: "Your frame is cheap (they gave 100 rubles 2 months ago), what you wanted, you had to buy for 500 rubles, and then you would have a 100% guarantee. It turns out they make empty promises. DISAPPOINTED.
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Level 11 Local Expert
January 25, 2023
The service is excellent! Sellers will help you with the choice and with the opportunity to decide on your budget, they will advise you on quality. Prices are simply exorbitant for Belarus, rather at the level of European countries. An ophthalmologist will check your eyesight on site, free of charge.
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Level 6 Local Expert
May 7, 2024
A large selection of frames. Repairs are quick and on-site. Not a small plus - discounts for large families!
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Level 5 Local Expert
February 3
It is a very inconvenient website, there is no convenient filtering and prices.
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Level 8 Local Expert
December 23, 2024
Great staff, I really liked it!
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Level 7 Local Expert
March 27, 2024
A large store with a wide selection of frames for any purse. Lovely consultants.
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Level 10 Local Expert
June 11, 2023
It so happened that my eyesight deteriorated sharply and ordinary glasses and lenses did not fit, the doctor recommended optics and "CINDERELLA" as well. Convenient location, good and understanding opticians helped to choose a frame, glasses for every taste and cost. I recommend.
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Level 3 Local Expert
June 20, 2022
For a long time, my family and I have been regular customers of Cinderella Optics on Independence Avenue. But before one case, my wife and I needed a doctor's consultation about a vision check. I needed to update the correctness of the selection of contact lenses, to write out a prescription for glasses to my wife. The day before the visit, I called the optician and was told that the vision check would be free of charge, since I would then purchase contact lenses in accordance with the new indications, and this service would cost my wife 14 rubles, since she did not intend to purchase glasses this time. The next day, at about 10 a.m., we were in the optics and my wife was refused a vision check, even on a paid basis, arguing that buying glasses in this case is mandatory. The arguments that the information on the phone was different (as well as on the website) were not successful. "Optometrist specialist" Irina categorically refused to accept us, arguing that "in their optics" these services are not available. When asked if they were available, according to the information announced on the phone, in another network optics, the answer was "I do not know." From now on, neither I nor my family will use the services of this "optics". I will also recommend that friends and acquaintances refrain from visiting this enterprise.
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Level 3 Local Expert
February 23, 2024
I went to a doctor's consultation to get a referral for Lenses Everything is clear, fast and understandable!
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Level 16 Local Expert
August 29, 2022
Good optics, there is a doctor on site, will diagnose and write a prescription, free of charge, provided you buy glasses. the assortment is large, the consultant helped determine the choice of glasses for his son
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Level 6 Local Expert
August 14, 2022
A huge selection of frames. Contact lenses and solutions with a wide range. Friendly staff! It is possible to check your eyesight and choose a prescription for glasses and contact lenses!
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Level 11 Local Expert
July 1, 2023
Red carpets, velour sofas, from the entrance it seems that I got into the fairy tale "Cinderella", which corresponds to the name of optics. We consulted on Stellest eyeglass lenses,
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Level 8 Local Expert
February 13, 2022
On the one hand, I love this network for the huge selection of frames and the presence of a shark in every salon. I have a wide face and it's always difficult to pick up glasses, but it always turns out to find something super cool here. But the staff! Rudeness, indifference, and disdain are just the calling card of Cinderella.
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Level 19 Local Expert
July 17, 2022
The only branch in Minsk that had lenses for both eyes. It's clean and bright inside, there are no queues. Polite staff. They were served quickly. Thank you.
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Level 6 Local Expert
November 24, 2021
Optics may be normal, but the staff is there 😣 They gave us dirty glasses. I've never met anything like this, they made glasses for children - and it was somehow very dirty))) I asked for a special liquid to wipe it off - there was none. There are no covers for the glasses. Well, OK, they said it wasn't their fault. We were served and abandoned halfway through to find out what another customer had there. They argued, and I quote: "so that a person does not wait!"...and I'm sorry, so we can wait? When filling out the documents, we lost one mandrel Somewhere between the papers. Again, because the seller was distracted several times by other things. When they filled out the documents, I actually double-checked myself, because I was sincerely worried that the seller might have messed up something in such a mess. In general, there is little choice for children's frames, I don't know why they say that they are the largest network of opticians. Frames for children - well, that))) not very stylish, there are no famous bending frames for kids. The lenses were made normal for us, but in Lode on gikalo we made frosted glasses so that our fingers would not stick. And that's where we liked the service. The kids were not pulled, they found an approach, they were clearly interested in their work and the glasses were given in perfect condition, without stains and without a segment like "this is the dust left after the drain from the master" - these are the words of the seller in cinderella) In general, to be honest, I hope that the company's staff will somehow treat the sellers more attentively, teach them the ethics of working with customers. They literally just called me and said, I quote, "what should we do with your frame (we left a broken frame with them in case there was another one like it). We have a lot of stuff here anyway. Throw it away or what?" . It doesn't seem to be anything like that, does it? I politely replied that I would stop by and pick it up. However, it seems to me that telling the client about "junk" is somehow wrong. It is jarring and repulsive. We could become very good customers of this optics, as we are the whole family of bespectacled people. However, I don't plan to go there anymore)) moreover, I will dissuade all my bespectacled IT specialists)))
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Level 9 Local Expert
July 27, 2022
A large selection of frames from all famous brands, you can find what you need inexpensively! Very fast production and high quality work!
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Level 4 Local Expert
February 3, 2022
Disgusting attitude towards customers.The consultant was rude in the presence of the child . I bought glasses for my eldest son in this optics, everything was fine, so my daughter and I also decided not to take any chances and order glasses in a trusted place. But after such an attitude, it's not that I won't go there myself, but I don't advise others either!!!
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Level 5 Local Expert
March 9, 2023
We picked up excellent glasses , lenses , everything is at the highest level
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Level 7 Local Expert
October 14, 2022
I waited for the doctor for half an hour, he never came out, in the end I left with nothing. The employees did not show any participation, the feeling that they did not care about the customers.
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Level 8 Local Expert
November 17, 2021
Attentive, qualified staff. Lots of discounts. A wide variety for any buyer with a different budget.
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Level 9 Local Expert
February 9, 2023
It's not a bad place, but it's a pity that the site does not have a personal account and a discount or accumulation system (
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Level 19 Local Expert
December 4, 2021
A good store, a good choice. But! Choose the frame yourself, what you like yourself, and not a woman without a smile.
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Level 7 Local Expert
July 16, 2021
The best network of opticians. Beautiful shops, friendly consultants, fast service.
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March 4, 2020
Firstly, Cinderella never wore glasses. The name is not appropriate for the shop selling glasses. The sellers have a low level of knowledge on points. It is very dirty near the entrance to the store: cigarette butts, spitting on the paving slabs.
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Level 9 Local Expert
January 5, 2020
Excellent optics. There is a doctor, the lenses are selected filigreed, there is always a choice for any purse
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Level 3 Local Expert
June 13, 2021
Rude attitude of the staff and lack of knowledge of many nuances. They didn't explain anything about the lenses!!!!
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Level 14 Local Expert
July 29, 2021
I don't like the new doctor, but the optics are excellent.
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Level 8 Local Expert
June 14, 2020
Cinderella wasn't the only one who didn't wear glasses. The name of the store is not good. The owner should change the name of the store.
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Level 22 Local Expert
June 8, 2020
A large selection of glasses, including famous brands. The staff is helpful. The glasses were made in 3 days.
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Level 4 Local Expert
June 24, 2020
Top glasses!
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