I would have left a good review if not for one thing. On December 6, I bought a hammock for rodents, food for them and a toy for a cat in this pet store. When I got home, I found larvae on the hammock, which I hastened to inform by calling the contact phone number.
The woman on the other end of the line surprised with her poor stress tolerance and disregard for behavior (apparently insects are a matter of course for her). After talking to another person through the official Instagram account, the situation was resolved peacefully and with understanding.
Scandals in my life occupy the last place and because of the -20 rubles I will not quarrel, but advice to customers for the future. Do not hesitate to inspect the product.
Be careful not to experience stress yourself and not to inconvenience your pets.
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2
Show business's response
Aleksandra K.
Level 5 Local Expert
October 28
Terrible service!! Such evil people are sitting in grocery stores, not selling food to cats..
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Анна
Level 3 Local Expert
May 27, 2023
Convenient location, good assortment. But the seller definitely needs to reconsider his behavior towards customers. Not only did I have to wait for the employee to finally leave the warehouse, but I also had to listen that I didn't have to call her, because she was busy. Boorish behavior.