Our experience with this grooming salon turned out to be extremely unpleasant, and we definitely won't repeat it.
When we took the puppy away after the procedure, he was clearly not himself: sad, apathetic, refused to eat and almost did not get up. This wasn't his first grooming, so we immediately noticed that something was wrong with him. We immediately called the salon to find out if they had given him any sedatives or sleeping pills. We were told that it was not.
The next day, the puppy's condition worsened: he had pain in the neck, he began to limp, constantly slept, and, coming to our arms, whined in pain. The veterinarian advised me to find out exactly what happened during the procedure and how he was treated.
We asked the salon to provide the recordings from the cameras. We were told that the recordings can be viewed, but only in person, because they allegedly cannot be rewound and cannot be sent. Moreover, you need to set at least 4 hours for viewing. We are working people, and such a time interval was a serious challenge for us.
A month has passed. When we asked to view the recordings again, we were rudely refused, citing high season and busy until October. As a result, we were unable to find out what happened to our pet.
We don't want to jump to conclusions and make accusations, but after comparing all the facts, we have to conclude that we do not recommend this salon. Please think twice before entrusting the health and well-being of your furry friend to them.
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алексей галеев
Level 5 Local Expert
January 30
We were there for the first time, we really liked everything, we cleaned the kuna, cut the carpet, cut the nails. Everyone is very satisfied, the prices are very loyal, the staff are wonderful. I highly recommend it if anyone needs it.
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Екатерина В.
Level 2 Local Expert
March 26, 2024
I would like to express my gratitude to the most BEAUTIFUL groomer MARIA GRUDINKA and the entire wonderful staff of the ZOOSTYLE salon.I took grooming courses with them.I can say with confidence and for sure that Maria is really a Professional with a capital letter of the word!A person with a great sense of humor and an individual approach to learning.He will teach, show, tell and even draw ...))I was always happy to rush to her classes.It was a pleasure to work with you.To anyone who wants to learn this skill, I definitely advise only "ZOOSTYLE", only to Maria Brisket!)Maria, I wish you to always remain so beautiful, prosperity and success in your work.Looking at how you work, it always seemed to me that even with your eyes closed you would be able to cut a haircut.That's what professionalism means))
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Андрей
Level 9 Local Expert
May 3, 2024
Great. The first time I took the cat for combing - everything went just fine. She doesn't like to comb her hair at home and even tries to bite her wife. In the cabin, she sprawled on her back and did not even meow). Well, combing out so much wool at home is unrealistic, although we tried to scratch it regularly. 1-2 times a year, you definitely need to go to the professionals).
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Ирина Т.
Level 8 Local Expert
November 11, 2024
Unfortunately, they did not ask what the master's name was, I would like to express my gratitude, the pomeranian haircut is just fine. Everyone in the family liked it!
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Никита К.
Level 5 Local Expert
October 8, 2024
It's a great place. They were warmly received. We have done all the procedures. Pesel was satisfied. I recommend 100%. The prices are inadequate. They also made a discount.
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Антон Х.
Level 7 Local Expert
April 5
Excellent service. We've been cutting our date's hair for 3.5 years now)))
Thanks to the masters Maria and Anna!
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Филипп Стальмаков
Level 3 Local Expert
April 12, 2024
Many thanks to the salon and especially to the specialist Natalia) they helped our dog with brushing his teeth) everything went quickly, efficiently and professionally) and it was not scary at all)
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Анна Лазовская
Level 4 Local Expert
March 18
everything is fine, the animals are treated well, the claws are cut well
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Сюзанна Аль-Момани
Level 3 Local Expert
February 17
Very kind workers! Quickly, efficiently, and with love. We'll come back more than once!
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Татьяна Прасмыцкая
Level 2 Local Expert
July 9, 2024
Thanks! Excellent specialists! We did everything efficiently, with love. I will contact you again.
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Евгения К.
Level 7 Local Expert
October 4, 2023
Now this is our favorite hair salon for a cat. Carefully trimmed the tangles, combed out a bunch of wool. We were satisfied.
It's a little difficult to find for those who are for the first time. Entrance from the courtyard, from the arch to the right, go into the basement.
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Александр С.
Level 12 Local Expert
July 30, 2024
It's just very good. I recommend. My cat and We are in a hurry. Specialist Natalia Rudko. Like the whole pet store.
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аленксандр крыжановский
Level 2 Local Expert
June 14, 2022
We moved from Moscow. The haircut at Zoostyle met all expectations. Dog - tai-poodle Peechy (4 years old) - looks wonderful as a toy, the whole family is very happy. I've never looked so cute in Moscow.
Many thanks to the groomer Maria Brisinka - a true master of "golden hands" - for the excellent work and valuable advice on caring for a pet of this breed.
Maria, thank you so much for your skill and patience. It's not easy to work with Peachey, he's tough and moody, we know that. We are your regular customers!
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Марина Бурлакова
Level 4 Local Expert
April 16, 2024
Everything is great, Natalia, thank you so much for your good work and love for animals
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Dana B.
Level 2 Local Expert
August 7, 2023
After visiting the salon, the pet was found to have a large cut on his stomach, which caused the pet to drink antibiotics and undergo treatment. The kit also had bald spots in different parts of the body, which the staff tried their best to explain by the neglect of the coat.
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Дарья :-)
Level 4 Local Expert
April 2, 2024
Only in this salon can they cope with a hysterical dog. Thanks to the masters for their patience and professionalism
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Константин Пашник
Level 4 Local Expert
January 6, 2024
Everyone is doing well. The attitude is good. We are ready to drive across the city to get the service right here.
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Кирилл М
Level 9 Local Expert
December 23, 2021
Neighbors, please pay attention to everyone who has pets and goes to the ZOOSTYLe salon. The salon is located in our house from the side of the square.
I hasten to share my sad experience. After visiting the zoo for 2-3 weeks, the cat had scratches on his neck and paws, they thought food allergies-they began to treat, but a little later a characteristic spot was found on the head of the 4-year-old son, they scraped and revealed LICHEN. They took the cat to the same scraping, the diagnosis was confirmed!
As a result, long-term treatment of the child and the animal, numerous visits to doctors and room treatment.
I highly do not recommend this salon for animals! It's not that they don't process tools, they don't even wash the floors properly!
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. .
Level 8 Local Expert
July 11, 2024
A good place , we found everything we wanted ) thanks !
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Дмитрий
Level 6 Local Expert
February 1
The terminal is not working
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Владимир Ковальчук
Level 17 Local Expert
August 19, 2023
The staff is highly qualified, the pets are treated like their own.
Parking is problematic.
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FinerTim
Level 7 Local Expert
May 21, 2023
They are always fine and everything is cool if there is a pet and you need something, go back there
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светлана светлана
Level 7 Local Expert
November 22, 2023
Our girl is a beauty and with white teeth😊 Many thanks to the girls-employees for the love of our younger brothers!!! All-all the best👍💯❤️
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freshwater
Level 5 Local Expert
October 26, 2024
Normik. The cat was well groomed. Thanks
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Ксения Михайловская
Level 2 Local Expert
December 23, 2021
Low-quality work + MICROSPORIA as a gift (ringworm)!
I hasten to share the sad experience of visiting this "salon"
After visiting the zoo for 2-3 weeks, the cat had scratches on his neck and paws, I thought food allergies-I began to treat them, but a little later I found a characteristic spot on my son's head, they scraped it off-they revealed lichen, and then the puzzle developed! I took the cat to the same scraping, the diagnosis was confirmed!
Summing up the results of the trip to the salon:1200 rubles for the treatment of a child and a cat!!!!complete processing of the apartment, dry cleaning of furniture and carpets from lichen spores, frayed nerves and thwarted plans for the whole of December!!!!!
I highly do not recommend this salon for animals! It's not that they don't process tools, they don't even wash the floors properly!
As for the positive reviews, when you get there, you will realize that they were written by the "employees" of the salon themselves.
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Костя С.
Level 12 Local Expert
December 15, 2022
The best grooming in the city, the staff is very friendly, all customers are recognized by the muzzle, they do not impose too much,
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Ирина Дмитриевна
Level 10 Local Expert
July 9, 2021
Professionalism, love and respect for animals. THANK YOU, GIRLS. Our first cat was a regular customer of the salon. Yesterday we took another Maine Coon cat to the complex. The cat is wayward, very aggressive to any manipulation at home. I thought that no one could handle it (a sad experience in another salon). But the masters are just a Miracle!!! We did it perfectly, quickly and efficiently. Super!!! Thanks from Vaya.
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Марина Хвесеня
Level 8 Local Expert
August 19, 2022
We were with a Gentleman 2 times. The groomers are friendly, the dog is combed, washed and dried, so far nothing has been hooked (ttt), the price is the same everywhere. A nice bun is a savings card.
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Елена
Level 2 Internet Expert
December 18, 2022
It's a nice salon. My dog went to the groomer the first time, this had never happened before. They cut it neatly, without disturbing the soul
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Владимир
Level 4 Local Expert
October 16, 2022
After I was refused a trimming in Bobruisk, I visited this salon and was satisfied. The masters know their job and are not afraid of difficulties. I recommend
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Андрей М.
Level 4 Local Expert
August 21, 2023
We constantly cut the York and trim/comb the cat. Everything is fine!
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Анастасия Корнеева
Level 4 Local Expert
August 3, 2021
I liked everything very much, we took into account all requests for haircuts, care and cosmetics, we did the work efficiently, we gave a discount card, a branded pen, a candy) thank you, we will definitely come back!
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Анастасия Говоркова
Level 3 Local Expert
May 13, 2022
We only go here! And for a haircut and for the bond of teeth. Thanks to the girls for their skills and always a warm welcome)))) York Motya and Anastasia
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Александр Б.
Level 2 Local Expert
July 26, 2022
Many thanks to Anna Nazarova for the beautiful haircut of my Gesha. A wonderful master of his craft! Alexander
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Александр Белый
Level 3 Local Expert
April 10, 2021
I really liked the service. We took the cat for a haircut. You can just order a haircut, you can order a range of services. The prices are pleasant. We were satisfied!
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Александра Янушкевич
Level 13 Local Expert
August 5, 2021
You can safely leave your pet here for the procedure. Very nice craftsmen, obviously love both their work and animals)
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Анна Назарова
Level 4 Local Expert
July 30, 2021
A very good salon, which employs highly qualified and attentive craftsmen!!! I highly recommend it to all owners of their favorite ponytails!!!!
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Евгений Шамшур
Level 9 Local Expert
November 13, 2022
A wonderful salon, I recommend it to everyone.Masters of their craft
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Алексей Лещинский
Level 7 Local Expert
August 31, 2022
A good spa salon for your pet. We only take them there all the time.
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nastya moskоvtseva
Level 3 Local Expert
May 2, 2022
We took a shepherd dog to this salon for combing, we were satisfied. Thanks!
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Надежда Букрей
Level 6 Local Expert
June 8, 2022
The dog was brought for ultrasonic cleaning. Thank you very much!
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Никита
Level 11 Local Expert
January 7, 2023
We are constantly cutting our dog here
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Арина Г.
Level 6 Local Expert
February 7, 2023
My favorite salon!
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Маруся Свинарева
Level 6 Local Expert
August 19, 2020
Very good craftsmen who know their business. Reasonable prices.
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Наталья
Level 15 Local Expert
June 1, 2020
Everything is fine, good craftsmen, but the location is scary!
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Ирина Павлович
Level 3 Local Expert
February 10, 2020
Professionals are working. They are sensitive, patient, and most importantly, they love animals.
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Alexandr Prisyazhnyuk
Level 22 Local Expert
April 17, 2022
Great first meeting!!!
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Финская Виктория
Level 9 Local Expert
February 27, 2020
A great salon. We have been bringing our second dog here for many years.
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оля н.
Level 6 Local Expert
February 11, 2020
They make a real prince out of my eric there!)The pet salon is simply kosmas!