The first trip to this clinic for our pet was the last in his life. We arrived for dental surgery, but the dog didn't come to his senses anymore. When prescribing dental procedures and when prescribing anesthesia, no analysis was taken, and no ultrasound of the heart was performed. When asked if they would take tests, the doctor replied that they did not need to take anything, the dog was about 6 years old, not young, but the doctor did not consider it necessary to conduct at least some tests. After the first failed anesthesia, a second intravenous anesthesia was immediately administered, from which the dog could not get out on its own, because they were sent home from the powerful anesthesia, and not under the supervision of a doctor. The doctors did not give a clear answer to questions about why no tests were taken or an ultrasound of the heart was done, trying to put the blame on us, and only after asking which of us was a doctor and should know all this did they feel guilty. But the first thing they did was sign a piece of paper stating that they were not responsible. For them, it's just a "mistake" as it was said, but for us, we lost a valuable family member and a reliable friend. Nadezhda, if you are running out of time and you are running out of work, do not undertake operations so as not to bring the whole thing to an end. They gave me a piece of paper to sign about the risks, but somehow they didn't consider it necessary to talk about the risks themselves and how to prevent them. The worst decision of our lives was to entrust Nikki to the Zoovet clinic. I hope in the future they will not make such "mistakes" so as not to ruin other lives.
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Наталья Ковтун
Level 4 Local Expert
February 14
In January 2025, I had to ask for help. The cat refused to eat and was sluggish, it became clear that he was unwell. After my call to the clinic at 9:00 a.m., we were admitted in 20 minutes. The doctors, Valentina and Nadezhda, examined and probed the cat completely sequentially (lymph nodes, abdomen, mouth, temperature), listened to the symptoms, and diagnosed a viral infection. They prescribed treatment. They gave a lot of advice on care, feeding, explained in detail, showed how to give injections, how to inject medicine into the mouth. They answered all the questions in an accessible and unhurried way: why? Why? when? Where? how? how long? What else is needed? We have left contacts if you have any more questions. After 2 days, the cat came to life, began to eat, after 5 days - there were no signs of malaise. After a repeat visit, they gave recommendations on vaccination against such problems. Doctors Valentina and Nadezhda deserve the highest praise. Thank you very much for your help, professionalism, mercy, kindness, patience and sincere desire to help not only the pet, but also the owner. Thank you from the bottom of my heart!
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Светлана Куди
Level 2 Local Expert
February 21
I would like to express my gratitude to all the ZOOVET clinic specialists. Lida!
Many thanks to Bogdevich Anna Borisovna!
While such specialists are working in our city, the health of our pets is in safe hands!
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Наталья Лакуста
Level 2 Local Expert
November 30, 2024
Thank you so much for the operation done to my cat.For the care and attention to my pet, as well as for advice on taking care of him after surgery at home.Good attitude and support of the staff.Doctors Valentina and Nadezhda, as it turned out, you saved my pet.Thank you.
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Маргарита Адамонис
Level 2 Local Expert
February 17
They came for a checkup with their cat .
Everything was neat and polite. The cat is fine
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Денис З.
Level 2 Local Expert
January 31
Excellent clinic, polite and courteous staff, I advise everyone.
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Татьяна Г.
Level 2 Local Expert
February 14
Everything is at a high level. I will definitely come back here.
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Андрей Ворона
Level 7 Local Expert
August 11, 2022
The prices on the website do not correspond to reality. You can safely double it. It says the operation to remove foreign bodies from a cat is 80 rubles. After the operation, an invoice was issued for 215 rubles. Although there was no body there, it was just that the fur didn't regurgitate. Before that, the picture was taken. Combing the wool on the site costs from 25 rubles. They called and said from 45 + injection of 20 rubles. They work disgustingly. They do not provide reliable information. You need to be fined for this.
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Сергей Г.
Level 4 Local Expert
October 11, 2021
I want to express my great gratitude
to the attentive and competent doctor -
Maria Viktorovna Dementieva.
08.yu.21 I went to the clinic with my
dog, it so happened that I was distracted while
walking and he got into a fight with dvorov, as a result
, a laceration. Promptly conducted an inspection,
she anesthetized and carefully sewed everything up. By evening
He's already cheerful and wants to eat. Thank you Maria,
Thank you for your hard work. I wish there were more such
attentive and pleasant specialists.
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Денис Клышейко
Level 5 Local Expert
April 2, 2023
The service is at the highest level. They will always help you with any question.
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Andrei J.
Level 2 Local Expert
May 8, 2022
It is not possible to reach and consult the store by more than one phone number....
Why numbers then?
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Татьяна Ефремова
Level 13 Local Expert
August 2, 2021
There is no X-ray room and reagents are not always available, the staff is friendly
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Света
Level 5 Local Expert
December 9, 2022
👌хороший ассортимент 🗂
Anonymous review
August 22, 2018
I would like to express my gratitude to the veterinary clinic "Zoovet", Lida.
Arriving from Minsk in the town of Stomach to his mother with his dog, a Maltese lapdog named Oscar, we had a big trouble..
My Oscar was attacked by a dog that broke loose. It was not possible to save your pet from an angry dog right away, he was very badly injured. I immediately rushed to help my baby, throwing things into the car, wrapping him in a towel, and I went to Minsk.
On the way, I dialed my son so that he would contact Alfa Vet and inform him that I would be in Minsk in 3 hours. But my son found a clinic in Lida and contacted the administrator.
Olga (the administrator) promised that the doctors would stay late in order to help (because it was already the end of the working day)
Upon arriving at the clinic, the doctor was really expecting us and he was immediately treated. I even asked to put my pet to sleep, because the suffering was terrible, he was tortured..It was hard to find a living place. But the veterinarian, Pavel Pavlovich Zhulpa, behaved calmly, confidently, that I was considered very professional. The next day, the operation was performed.
What surprised me was the attentiveness and friendliness of the staff, and, of course, the high professionalism. My Oscar survived only thanks to the veterinarian Pavel Pavlovich Zhulpa. Thank you very much, Pavel Pavlovich!
With great gratitude, Oscar's owner Stanislava Pavlovskaya, and of course Oscar himself!
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настя муханкина
Level 2 Local Expert
February 23, 2022
The prices are not very cheap(
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Николь Генец
Level 5 Local Expert
June 26, 2021
Forget about this clinic!!! They delete reviews!
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EW4
Level 20 Local Expert
February 27, 2020
Now the health of your pets can always be repaired!!!!
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Сергей Ж.
Level 2 Local Expert
September 16, 2019
Great store, super service!!!
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Александр Пятаев
Level 16 Local Expert
April 2, 2020
everything is serious -they look and treat better than people!