А1

4.1

56 ratings

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Евгения Б.

Level 3 Local Expert

I have been your client for more than 20 years (mobile communication and home internet). On March 14th, I bought a samsung a35 mobile phone and charger at a1 office. On the first charge, it became clear that something was wrong with the charging. After 10 minutes, it heats up, you can not pick it up. I took the charger to where I bought it, and when we put it in for repair, my office representatives and I put another gadget on this charge and again for 10 minutes and charged with boiling water (this fact was described in the repair certificate). After a while, charging returned, where it was indicated that serviceability had not been established. I immediately asked the staff at the office to put my phone on this charge, and voila, 10 minutes and it's hot, to which the office representative responds (we don't decide anything, it's a call to the service center). I immediately call the c/c and describe the situation, to which the operator replies with a mockery that I am not an engineer to decide whether charging is working properly or not and if I don't like something, go to an independent expert examination. To put it mildly, I was fucked up by this attitude. Dear representatives, I am 36 years old and I have had a lot of exercises. Yes, I understand that a little heating is the norm, but not in this case. I am very disappointed that the quality of your services has decreased so much.

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Татьяна

Level 10 Local Expert

I really liked it, there were no queues, we worked until the last customer, as they say, I went in a couple of minutes before closing, did not look at my watch, issued a SIM card and only then saw that the working hours had ended a long time ago, but the guys told me everything, showed me, explained, the service was excellent

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Ирина З

Level 16 Local Expert

A1 has a special relationship. High prices, lower quality of communication, no Internet connection. It constantly freezes, the page loads extremely slowly and for a long time. I've been using it for more than 20 years, but it's the same as it was 20 years ago.

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Level 4 Local Expert

I'm putting 5 stars on it.The service is at the highest level. The staff is always ready to help, answer all questions and solve any problem

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Анжела Борисова

Level 10 Local Expert

I've never met a worse service quality company in my life!!! I connected the TV wok and regretted it a hundred times. Constant and regular failures in broadcasting. The sound disappears, the picture disappears and in general the broadcasting of channels also disappears due to malfunctions. The most terrible caller. I do not recommend anyone to cooperate with them. Technical support is not component-based, specialists cannot do anything, understand and solve the problem. They sell a beautiful cover and that's all. Nothing has been brought to mind. That's all it is!

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Вадим Мажинский

Level 5 Local Expert

The service is terrible, very long, no loyalty

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Alieksandr_h

Level 10 Local Expert

The most modern A1 store in our city. You can view and test all the company's services, including: smart home, voka. There is an electronic queue in the store.

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Карина К.

Level 5 Local Expert

The competent staff quickly solved my question. Thanks!

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Kseniya B.

Level 4 Local Expert

Cozy office, competent specialists

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Дмитрий Лихачев

Level 11 Local Expert

The service is good. There is no company

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Влад Иванов

Level 10 Local Expert

Normal.

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Пчёлкин Алексей

Level 14 Local Expert

Very intrusive service.

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Оlga

Level 20 Local Expert

A very beautiful salon.

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Роман

Level 7 Local Expert

Thank you for the high professionalism of the staff, it is a pleasure to be your client, success!

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А1

14 reviews