Otium Inn Residence Rivero Hotel
78 reviews
August 20
Excellent service, cozy rooms, polite hotel staff, entertainment every evening (then a foam party, then a cover band, then a disco) wonderful cuisine, both in the hotel and a good snack on their beach!!!
We plan to repeat the check-in in the near future
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April 21
The hotel has been renovated and is now called Saint star. New renovation, very clean, modern. The staff is helpful. Wi-Fi is available throughout the hotel. The alcohol was tolerable, I liked the food, although the breakfasts were a little monotonous, but still there were always greens, eggs in different forms, porridge, pancakes and other hot dishes, fruits. A separate plus for the grill area, where there was always fresh pizza. Upon check-in, they were given a small room in the attic with a non-working air conditioner, but they changed it within 2 hours.
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3
September 22
The hotel, with its music at full volume, spoils the life of the whole area, and the area is mostly quiet and calm from the apartments and there are no discos nearby. It hammers until 1:00 a.m.
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August 11, 2022
July 2022.
Let's just say that... It's quite bearable and you can get used to it. Simple and modest. The staff is always helpful, everyone is very friendly, they will help with any question.
Initially, there was only the Otium Inn, then they bought a building next to it (apparently there was a Rivero hotel) and combined everything into one. Therefore, the building stands as a separate building with its own quiet pool.
I do not know which rooms are in the main building, initially we booked a Large room for three, because I do not like crowding.
And specifically in this separate building, everything above the ground floor is normal in size rooms. And if you also have a corner one, then there are already two balconies.
I was surprised by the height of the mirrors in the closets and in the bathroom, they are all for small people. Ie, with my 168, I only saw my neck, I had to bend down to at least comb my hair.
The balcony is narrow and small, but there are two armchairs and there is a place to dry the laundry (just take clothespins with you, because often the neighbors' swimsuits and shorts flew away).
You can iron the linen yourself - a board + iron are always available on the ground floor.
The safe is free of charge. You turn on the digital yourself, if the safe has a key, then ask for it at the reception.
BEFORE CHECKING IN!!!!!
When you enter the room, immediately check whether the air conditioner is working (specifically for cooling, and not just as a fan), whether the refrigerator is working, whether the safe is broken, whether the water is leaking, whether the hair dryer is working.
We changed the room three times until everything was satisfied. After the departure of the previous guests, apparently only the garbage is removed and the beds are made, and no one checks the technical equipment.
The size of the shower stall caused great surprise. I'm not quibbling, but it's very noticeable. She's SMALL!
I can't imagine how a man with dimensions can squeeze in there, or, for example, wash a child.
But these are all small things if you are not going to sit in the room or by the pool.
The most important thing is the SEA!!!!!
It's amazing in Kemer!!! Clean, warm, without jellyfish and algae.
By the way, the beach at the hotel is far away, but it is many times better than the free city and hotel beaches near the city center. Our pebbles are shallow, it is comfortable to get out of the water and there are much fewer people.
The shore has been cleared of large stones, and the water is so clear that even the buoys can see the sandy bottom and inscriptions laid out of stones at depth. There are always free sun beds (apparently, because of the bus schedule, people adjusted).
I will write in more detail on the topotels.
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7
1
September 22, 2022
A wonderful hotel. We had a great rest. The food is delicious, the staff is friendly and friendly, the beach is clean and picturesque. The room is small, but we were hardly in it. The animators are the best🙌🙌🙌 I thank Diego, the most sincere person❤, Serdar, Farhad, Oksana, guides Sergei and Shah, and all the staff for a wonderful rest❤
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2
2
July 9, 2022
The hotel is super, I rested in it for the second time, this hotel has everything you need to relax, delicious varied food, fun animation in the evenings, very friendly and attentive staff, special thanks to Muhammad, Jamal, and of course Diego, I really miss the hotel, I hope to come back to this one in October wonderful and the best hotel in Kemer
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4
3
September 11, 2021
Great hotel, liked the cuisine, gorged on sweets. The room is small, but there are zero complaints for this price.
There is a cool swimming pool, a hammam and a sauna. I went to the fitness every other day.
There are plenty of shops around. The beach is far away, but there is a bus from the hotel to its own beach, there are a lot of sun beds, the sand is clean, the sea is transparent.
The attitude of the staff is cool, but on the other hand - they don't bother the guests and it's good.
We settled in, we were well fed, we didn't make any noise all night - what else do you need?
The Internet is paid and expensive for $ 10 per week. There is a Wi-Fi near the reception, but it just doesn't load any pictures, it's impossible to log in to the online bank.
In general, this is a good hotel for your money.
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5
September 15, 2022
We chose the hotel according to the principle: we go at least to a good four for average money. We used to be in the top five for this money. But it is clear that a lot has changed. We watched the video reviews, read a lot of reviews and decided on this hotel. In order: the hotel is urban and there is a place to go in the evening. Everything is nearby. A great cafe with delicious coffee and MOCHA food is located in the tower. The rooms in Building E are family-friendly and quiet. In all other buildings it is noisy up to 23 hours because of the animation. Especially do not take rooms in Building A facing the neighboring hotel. It's very noisy..they buzz for up to 24 hours, although this is a violation. Since the windows and walls are too thin, it will seem to you that they animate in your room. Meal...we were told that the food in this hotel is good.. but here it's for an amateur. There was always only chicken for lunch and dinner, mackerel fish and lake trout were given several times. Fruits are delicious oranges, watermelons, apples, pears every day. Plus there were nectarines and plums. In my opinion, the food is modest, not varied, but you won't starve. The breakfasts are not very good. But in principle, if someone has ever been interested in the cost of a flight in a tour package, they will immediately realize that it is about 70%
of the cost of the tour. So with all this, they are still not poorly fed. A scheduled bus takes you to the sea. The beach is nice, sandy and pebbly. The entrance to the sea is excellent, convenient for children, just the thing. We went to Migros and Karifur to get fruits. Figs and peaches cannot describe how delicious they are.. prices this year are fabulous for a Russian tourist.. 1 kg of peaches 35 rubles, figs 70 rubles, grapes 70 rubles. The lira is 3.5 to the ruble. Turkish coffee brewed in Turkey is 20 liras, in rubles 70 rubles a cup. In general, a vacation in a city hotel has its advantages for those who do not lie around the pool all day. I can't say anything about alcoholic drinks in the hotel, but people drink. Tea and coffee from the machine are not delicious. The hotel provides delicious ice cream 2 times a day. In general, if you don't bend your fingers over every little thing, you can have a good rest at this hotel.
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4
1
April 6, 2022
We had a vacation with a friend in September 2021. The hotel is small, cozy, several small buildings, 3 swimming pools, one larger with a slide (gorka worked several hours on schedule) 2 small ones. The food is quite varied, very tasty. There are a lot of things. Lemonade , tea and soft drinks are always available , varied. The staff is friendly and helpful. Chefs , animator, bartender, receptionist (I forgot her name, a Russian girl with red hair) always suggested and advised everything , thanks to her. Cotton candy, ice cream every day. The hotel is on the main street of Ataturk, but already at the end of the street. Unfortunately, we came across a tiny and rather shabby room. But other buildings have already been repaired. The owner is a serious man, he often came with his sons, always greeted us and asked if everything suits us. Now about the beach. The beach is at the beginning of Kemer and you need to take the free hotel bus for 3-4 minutes. The bus goes every 30 minutes. At first, it upset me, but when I walked along the nearest beach, I realized better this way. Because the stones are very large . And on the beach of the hotel there is sand and very small pebbles. There is always coffee, tea, cold drinks and snacks on the beach. For the 25 tons in 7 days that we gave back then, this is a super hotel. This year we will also choose this hotel, if the owners have not changed.
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6
1
July 27, 2022
A simple hotel, the staff does not cope with cleaning during the season, the animation pulls out all the disadvantages of this hotel
The rooms are old, cleaned superficially every day
The food is delicious and there is enough of it
The pool is not closed at a certain time and this is a big minus, because in the morning there are glasses near the pool, ashtrays are full and a lot of garbage, which begins to be cleaned only after 10 a.m. The animation in this hotel is excellent, new every day, you certainly won't be bored.The beach is far away, but there is a bus every hour , there are no people at lunch , the sea is beautiful , clean
In general, the hotel is for one time
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5
1
July 30, 2023
We live opposite the hotel in our apartment. And the hotel was just full of music until 12 at night. The noise level is just crazy. It is impossible to stay in our apartment with the windows closed, you can go deaf.
The hotel does not want to make concessions to make the music quieter. Not only we complain, but also the neighboring residential complexes.
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4
4
July 25, 2022
A good hotel, well done staff, everything is very well organized, the food is varied and delicious, the beach is nice and clean, the transfer to the beach did not bother 10 minutes maximum, thank you for giving a good rest to tourists. I would especially like to mention on the positive side the administrator Oksana, the bartender Mukhamed and the animators, and once again the entire staff of the hotel. Thanks friends!
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3
1
November 2, 2021
We have only returned from the Premiere for a couple of days, and we are already planning a new trip and only to this hotel. We were at the end of October. Many thanks to all the staff, more friendly staff have not been met on any of the other trips. The hotel is not big in the very center of Kemer)) more precisely, 10 minutes at a calm pace to the clock tower. It is clean and cozy everywhere, it is clear that people love and protect their hotel. However, it takes exactly 5 minutes to get to the sea by hotel bus, it did not bother at all. The guys from the registration are always friendly and ready to help with all questions. Bartender Mohamed is a nice guy who is always positive. Animators Diego and Sergey, although it was already the end of the season and a few vacationers tried their best. One foam party was worth a lot on the beach on the Independence day of the republic, guests from neighboring beaches came, it was fun, thank you. I also want to remember the universal favorite of the waiter Jamal, the kindest guy, more than once we saw kids running to him with hugs. In general, the king is made by the retinue. Thank you dear friends for our unforgettable vacation
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6
1
June 12, 2022
We stayed at this hotel from June 1-10)) We arrived in the morning, at ten o'clock, at the reception a very nice girl Oksana, put on bracelets and sent us to breakfast)) After breakfast, we were offered to go to the sea until the room is ready (the private beach is located on the other side of the city, the bus runs from the hotel according to schedule), after lunch, we again came to the reception, but we were again told that there were no rooms, but the people who arrived after us were already being placed by numbers, as a result, at the beginning of the third we were settled, not in the best room, as it turned out later, when communicating with those lucky people who were settled before us! It's a shame, of course, but not critical! Well, that's all, perhaps this is the only minus in our stay at the Rlvero Hotel!!!!
Room 218 in building B is ordinary, the balcony is small, you can't sit there, the bathroom is also tired, the TV was working, the hair dryer was also on, the water was always hot!
The food was without frills, but delicious, they did not stay hungry, on the contrary, the desserts were just fine)))
The staff is very good-natured and polite, which catches your eye after the Last four)))
Animation, well, this is a separate topic, you can write about it endlessly! Guys, it's just that, great Fellows!!!! Diego, well, this is a person without whom evening animation would be boring and insipid, Emre pleased us with great music, Serega, who conducted animation by the pool, Dasha is a children's animator, the kids followed her tail))))
The bar is open until 23 00, hosts there and satisfies the tastes of the guests, Mohamed, friendly young man)))
In general, we liked the hotel, we went for emotions, we got them! Would you come back to this hotel again?! Yes, it is possible! The Internet was free and worked well, if in other hotels it was only in the lobby, then I caught it here and in the rooms))
In the storage room, there is an ironing board with an iron and scales, all this is free, which is very valuable))))
Once again I would like to thank Oksana, who could be contacted with any question and the animators who made our vacation unforgettable🙏😍
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2
4
July 25, 2022
I don't know what's so great about the hotel,? Everyone goes and changes the numbers. The air conditioners don't really work.You leave for the sea, we arrived, the room is hot, and the air conditioner is barely breathing....It takes 2 hours to cool the room. The rooms are tired .....there is not even a chair, there is no place to place things.The rooms are just mini-rooms))) I can't say anything about the pool, we don't sit by the pool and swim. Buses to the sea in an hour and a half. There is one +TV and it shows. The food in the dining room is not at the highest level, but they will not leave you hungry. But watermelons are cut in advance, so they are no longer edible when they are taken out (everything is thrown away)))), it's a pity.....I wish the owner to listen to the reviews. There may be few staff, so it's kind of sad.....I expected a more comfortable service from the 4 star hotel. And so clean 3 ka!!!!
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5
2
November 15, 2021
I would just like to write- the hotel is the worst of all possible!!!! But, better objectively, perhaps someone will be quite satisfied with these "nuances".
Advantages of the hotel: 1) low cost, at least we took a tour for 7 nights, in November, 20 thousand for one. (flight, accommodation, meals)
2) The location of the hotel - it is located on one of the main streets, although Kemer itself is so small that almost all the streets are main there and you can walk from anywhere to the central square.
That's where the advantages ended.
Maybe we were so unlucky, but our number was the most unfortunate!! Building A , 3rd floor- the balcony overlooked the pool. Firstly, the room was very small!!!! Two separate beds- creaking with a sagging mattress and terribly uncomfortable pillows! If you are squeamish, take your bed linen right away, it did not inspire confidence at all. I am far from a discerning tourist, but this is really very uncomfortable furniture!!! If you have back problems, you will suffer! The closet is 30 cm deep, there were three hangers that could only hold light things, everything else just couldn't fit! Our things were stored anywhere- on the bed, on the suitcase...and there was nothing else in the room! One bedside table and a narrow shelf under the TV to put glasses, phone and all sorts of small things. Oh, and a mini fridge. There wasn't even a chair. The bathtub is a scary shower stall, toilet and sink 20*30 cm!
But these are not all the disadvantages of the room! Since the location is opposite the pool, the speakers from the stage, which is immediately behind the pool, are turned towards the building and from 19 to 23 music is booming in the room (most often Russian pop, Serdyuchka, and all sorts of rubbish)
The music is booming so that you will not be able to sleep! Even if you close the balcony door. It's still very audible!
I mean, if you choose a hotel just to return from excursions to spend the night - choose a room, demand the best, I understand that there are bigger and better rooms, but they are not offered in the first place.Food sucks. The review does not fit in more detail.
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6
7
June 19, 2022
I rested at this hotel for the second time, the first time in October 2021,and now 04062022,I want to say a big thank you to the service staff for a wonderful stay at this hotel, everything is just wonderful
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3
1
August 25, 2020
We are resting now on 08/25/2020.
From the positive:
Animator Diego is just great, really trying. Clean pools. The staff is by and large friendly, but at the bar at exactly 22:30 stop work, regardless of the number of people standing in line.
Now the negative:
In general, everything else... A more meager choice in nutrition has never been seen anywhere (Although from what is available, everything is quite tasty).
There is one bar and all drinks are only there (even water, tea / coffee, lemonades), respectively, there is always a queue, in the morning you need to stand for tea for at least 10 minutes. (Horror)
There is always a queue for food, plus the heat at the place of delivery is like in a bathhouse.
Room cleaning on request and its quality is very so-so (
Next to the hotel, the Ginza Travel tour agency, manager Ilyas, highly recommend it, explains everything clearly and intelligibly. We went on jeep safari in the mountains (black Halloween jeeps are required, we had a guide/driver Murat) It's just a bomb, spectacular, extreme!!! There is also a pirate ship in front (I will add).
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14
2
July 10, 2019
Very cozy, sincere, high-quality! The whole family had a rest (me, my husband and two children), everyone really liked everything! The food is varied, tasty, and fresh. There is order and cleanliness everywhere. The staff is polite and always ready to help. And if they help, it's from the heart, and not for money, as in our south. My husband and I got stuck in the mountains on an electric rickshaw (the battery ran out) so five minutes later they came for us and returned us to the hotel (and the hotel director HIMSELF and his wife arrived (she is also a translator). Very nice people. With this attitude, you feel safe even in another country. We will definitely go there next year!!!
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10
6
July 26, 2022
We had a rest in July 2022, the room was in block A, 3rd floor....it's terrible when we went up into the corridor, the air conditioners are hanging in the middle of the corridor, it's a little creepy, the noise from it...we went into the room, we were also disappointed, the toilet and sinks are not processed, they do not shine....the shower cabin is all dirty after previous residents, all stained, disgusting to touch....
the kitchen is not any variety, I did not like the food at all...I ate only vegetables...soups are just mashed potatoes disgustingly...many were unhappy with the cuisine...
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5
1
October 14, 2021
I had a rest in October of the 21st year. The hotel is very average, neither good nor bad. Constantly on excursions around the country. Upon arrival from the excursions, I observed the absolute indifference of the hotel staff in cleaning the room. In principle, I didn't care either, the main thing was to come and fall on the bed after the excursions. The sediment is shitty. But there is a fine for the card. Not critical, but still. I'm not a beggar, but it's a shame for the hotel staff, who seem to do their job well, and some did not do it at all. Conclusion.... I think it was the first and last time in this hotel. The average three, not the four stars.
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3
August 4, 2021
The hotel is super, the animation is super, it's a big friendly family and not just a hotel, the food is delicious, if you go to Turkey, then only to Otium, thank you to the director of the hotel and you guys, your Maxim is a dancer
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9
1
February 28, 2022
I had a rest in October 2019. The quality matches the price, the staff tries their best.I had a good rest in 8 days.Of the disadvantages, I will note the rooms with windows to the disco, it was hard to fall asleep.
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4
2
October 4, 2021
It's terrible, I just flew by, I was in this hotel. I'll start in order. They moved into a dirty room at first, the air conditioner did not work, the bathroom door was punched, the bed was rumpled, gray, with holes. I asked for another one, they moved to the 5th floor without a balcony, the windows faced another hotel where the music was screaming until one o'clock in the morning, the windows were already shaking. There was no food, everyone went to the cafe. The bus to the beach was constantly breaking down, we waited in the heat for half an hour. There were practically no animators. The staff is rude, rude at the reception in the open. They said you don't like to change the hotel. An old hotel, abandoned. The whole impression is spoiled by Kemer. I don't advise anyone, ever. September 2021
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2
7
October 25, 2019
It was a great vacation! Wonderful hotel, helpful staff, excellent service, delicious and varied food. Special praise to the animators, they are just clever! The rooms are simple but clean. The entire infrastructure of Kemer is close. It's a long way to the sea, but the bus goes to its own beach every half hour without a break) I liked everything!
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9
5
October 12, 2021
Price/quality 5 points. In reality, the hotel is better than in the reviews. Personally, I am satisfied. I had a rest from 15.09-22.09.2021. I recommend it as a family and budget hotel.
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4
1
October 11, 2020
I stayed at this hotel from September to October 2020, the food is delicious, the staff is friendly, everything is clean and tidy!) There are no complaints! Everyone is very welcoming, I rarely write reviews, but I really wanted to write thank you!
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7
1
December 16, 2020
Great hotel! Convenient location, you go out and immediately shops and everything you need. The staff is great, the food is really not what we expected, but it will do. We will definitely go there again.
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5
1
November 11, 2019
The hotel is located in the city center, everything is nearby. There is a bus at the sea. But the city beach is better. The food was delicious, the staff was very helpful. But the numbers are tired. I was in early November, the season was ending. The animation is over too.
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12
4
October 20, 2021
The hotel is terrible, there is an unsanitary environment around. They take you to the beach in a crowded dirty bus, everyone is lying on top of each other (and this is during a pandemic) all the sun beds on the beach are dirty, broken, mattresses in black mold. The water in the hotel is from coolers, they are filled with tap water. Everyone has a stomachache. The food is cooked in oil, which is never changed, because of this taste of bitterness, it is not possible to eat. The rooms are dead, the plumbing either did not work at all or by half.
I went to Turkey, stayed in different hotels for 20 years, but I didn't see anything worse than this hotel!!!!!
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2
8
December 14, 2019
I really liked the hotel. You need to walk to the sea, but I do not consider this a minus, there is so much food there that you can walk to the beach, and so the bus carries you. The room is nice, the only thing is that the bathroom is all swollen from humidity and dampness. The rooms have a refrigerator, TV, Wi-Fi is free only at the reception, you need to pay for the rest. A small closet. There are two swimming pools, a children's playground and a room if it rains. You can use the hammam and sauna for free. The territory is large, the hotel is divided into 2 buildings.
I recommend.
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11
4
June 26, 2019
Meals-5, service-5, room-5
We had a rest from June 13 to June 20, 2019. I really liked it, the food is good, the hotel territory is large, there is a private beach, to which the bus goes every hour. Animation in the evening for both children and adults, ice cream and cotton wool are distributed, I recommend
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4
3
April 26, 2019
Everything seems to be there, the staff is very courteous, but the quality... Not 4 stars. Wifi works crookedly, animation is at the level of a rural disco (it would be better not to have it at all, it only interferes with sleep), the food is edible, but no delight. They couldn't give you a yoga mat to practice outdoors, only in a 3x5 gym(
The hotel beach is at the other end of Kemer. It was out of season, so it didn't really bother.
Fans will get a cheap, angry and all-inclusive ride. It is better not to go here for quality.
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7
2
September 14, 2018
The state hospital is very good, beautiful, they are fed with various dishes, not all have even tasted in 10 days.The pools are very beautifully made, they even climb the fence from other hotels and take pictures.The animators are good, kind. But they can slip a room without repair, it is necessary to negotiate. And it's still a long way to the beach this year, but every year they change, maybe it will be closer, but you can take the bus.
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3
4
November 27, 2019
The number of stars corresponds to. Not a bad hotel, convenient location, clean rooms, delicious food, beautiful views, but not very friendly staff.
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8
2
September 10, 2018
The hotel is quite comfortable, located in the center of Kemer. There are two swimming pools on the territory: one large with a water slide, but less deep, the second smaller, the water in it is cooler, suitable for a relaxing holiday. Every spring, except Sundays, there is animation for milking children and shows for adults, next to the main pool there is a bar, spa, gym, game room with computers and consoles. There is a regular bus service to the beach, the drive time is literally five minutes. The disadvantage of the hotel is that it is a little "battered" by tourists. There are a lot of problems in the room: a broken door, a running air conditioner. Due to a broken air conditioner, I had to move to another room. It seems to have been fixed. The maids work, to put it mildly, not very conscientiously. Despite the tips left, the room was poorly cleaned. The food at the hotel is not bad, breakfast, lunch and dinner (buffet), tea and ice cream before dinner, cotton candy and night soup in the evening. GinzaTravel travel agency is located across the street from the hotel. There are inexpensive and interesting excursions there. We personally took a yacht tour (a party on a pirate ship), it was very cool, fun, foam and colored discos, jumping directly from the ship into the sea. We went to Mira-Kekova - a full-day historical tour, visits to the ancient temple of St. Nicholas the Wonderworker, an incredibly expensive icon shop, as well as an interesting yacht trip, and the ancient city of the World itself. Of course, lunch is included in the price of all excursions. We also went diving, and a lot of impressions remained from this excursion! A wonderful, friendly man named Ilyaz works in the GinzaTravel department. By the way, the Wi-Fi in his shop is much better than in the hotel.
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6
November 3, 2019
A boarding house for Russian pensioners. Used to go to the beach by bus in a crush on schedule. If you did not have time or did not get in, you will be left without lunch (if from the beach) or sunbathing by the pool. The choice of hot dishes is varied every day: boiled chicken in sauce, fried chicken, chicken for shawarma, nuggets. Drinks according to the all clusiv system run out quickly - "Come back tomorrow". the staff is friendly. We are ready to help with everything at any time 👍 The sea weather is fine! Have a good rest for everyone.
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10
7
June 13, 2019
Report on checking reviews and the reality of what you saw
Residence Rivero hotel 4*, Kemer/Antalya, Turkey
The host country of Odeon tours / Coral travel
April 30 - May 19, 2019
TRANSFER AND GUIDE 4+
The airport meeting was a bit confusing due to the performance and concert in front of the Rixos Hotel terminal.
The information on the way was 3+.
TOTAL -2
The hotel is located within the city limits of Kemer.
Remoteness:
The center is 450 meters away
The sea is 1250 meters
Private beach - bus on schedule
All the staff speaks Russian.
The staff is recruited from neighboring countries and former Republics of the USSR - Turkmenistan, Azerbaijan.
Nearby:
Grocery stores, related products, clothing, shoes, souvenirs.
The bazaar is 500 meters away:
Monday - vegetables, fruits, nuts, pickles, spices, souvenirs.
Tuesday - clothes, shoes, souvenirs, Turkish sweets.
The main and so far only entrance is not equipped with a ramp.
There is no elevator in all blocks (buildings).
The number of floors of the blocks (buildings) is 3 + attic.
The room stock is dead, the furniture is old, worn out.
The rooms are small ~ 12 sq. m
. There are soft sofas and armchairs in the lobby.
Bed linen is changed once every 3 days.
Towels are replaced once every 3 days.
Lighting - 4
TV is available in the lobby
The Internet is "there" in the lobby, but in fact it is not, as in other public areas.
There is no Internet (Wi-Fi) in the rooms. The management plans to introduce paid Wi-Fi in the rooms - $ 3 / day, while maintaining free at a low speed.
All staff goes without badges, including reception.
ROOMS -2
The rooms leave much to be desired. The double standard room is ~ 12 sq.m
. The "Superior" standard is 2 meters larger and there is an additional cot or sofa.
Flat-screen TV, but not in all rooms, satellite channels. There are many Russians.
Furniture from the 80s, murdered. The wardrobe is small.
The room has 2 beds, 1 tub and an ottoman with a small table.
There is no place for luggage.
The balcony is spacious with plastic furniture and an ashtray.
The hotel accommodates in the attic and basement.
The sound insulation is very poor, and the conversation in the next room is clearly audible in the bathroom.
For cards left in the slot with the air conditioner turned on, there is a fine of $ 50.
ROOM CLEANING 3
The cleaning leaves much to be desired. The balcony is not cleaned until you ask.
The mirrors in the room and bathroom are dirty. The tiles in the bathroom are dirty and in places with fungus from poor ventilation.
Wet and dirty towels thrown on the floor are folded and put back on the shelf.
The shower cabin is a frame on a tile, from under which water flows through the bathroom.
There are no disposable toiletries like shampoo, hair conditioner, shower gel. Disposable soap is put in.
Shampoo and soap in dispensers, diluted with water.
There is a hair dryer.
Bathrobes and slippers are not.
Kettle, glasses, tea/coffee sets - no.
RESTAURANT 2+
There is only one restaurant.
The kitchen is located in the basement.
The design does not match the photos provided on the Internet by the hotel management.
FOOD QUALITY/VARIETY 2+
The food assortment is monotonous. Salads of white cabbage, red cabbage with white cabbage, cabbage with carrots, grated carrots, cucumbers, cucumbers, slices, cabbage salad with diced tomatoes, bean and corn salad, mint leaves, green onion, coriander, parsley, dill dominate... Pickles, pickled cabbage.
Fruits:
Shriveled apples from last year, orange slices and green plum.
Hotter:
Chicken every other day, turkey 2 times a week, fish was cooked whole in deep-fried for 20 days, pasta, stewed beans with bell pepper and corn, meatballs with an incomprehensible filling, but not from meat, but dark turkey meat, French fries, potato slices (rustic).
Meat is missing, like a class! Just chicken and turkey.
Sauces:
Ketchup
Ala-mayonnaise
Sweet table:
Turkish sweet pastries, cakes...
POOLS 5
Clean, chlorinated daily, cleaned.
ANIMATION 3+
In 20 days, the animation did not shine with variety, except once - the invited artists showed "Turkish Night".
Two animators work from 10 a.m. to 03.15.
The third animator was taken and fired 2 days later. A day later, a new one appeared, which no longer performs an entertainment role, but a "bring-serve" one.
By and large, animation "pulls" the hotel, but variety would not hurt.
Such a program is designed for vacationers according to the "standard" - 1-2 weeks, those who are more - it's very boring!
CHILDREN'S ANIMATION 5
The 15-minute children's animation is fun with a professional teacher.
STAFF /CLEANING, OTHER/ 4+
Polite, they don't ask for tips.
The floor on the veranda and in front of the bar is washed with bleach.
RECEPTION 4 from 05/18/2019 - 2
Politeness 5 from 05/18/2019 - 2
A demonstration work.
Help 4-
The reception cannot provide a printout of outgoing / calls at the time of the request, only after 3 days.
They are bred to a Standard + for $ 2.5 / day, initially settling in the basement floor.
ACCOMMODATION 4+
Fast accommodation, regardless of the time of arrival. The opportunity to view the rooms.
SERVICE STAFF 4+
Polite, friendly.
WAITERS 5+
The work of the waiters is at the highest level.
They clean the tables promptly.
BAR 3
The range of drinks is meager.
There are 4 local liqueurs, 3 varieties of wine (white, red and pink), in fact pink is absent from May 13 to May 18.
The bar boss limits the number of drinks and the number of ice cream balls at any time.
Turkish drinks that vaguely resemble the taste: Baileys, Martinis, Curacao and others.
Beer with a small degree.
Drinks such as Crayfish, vodka, alcoholic beer and wine are also absent.
Tourists go to the store for wine, beer and whiskey.
Soft drinks:
Tea, coffee from the vending machine. There is also a leaf tea.
Turkish coffee and tea are available for a fee.
Water from the cooler.
The bar is open from 10 a.m. to 11 p.m. After 22 hours, they begin to cut. Pour drinks into 1 glass per hand.
BEACH 4
Relatively clean. Plastic buckets are provided in large quantities for garbage.
Garbage collection is carried out regularly.
However, cigarette butts and plastic bottle caps are present.
On the surface of the pebbles there is a wooden deck for access to the sea, bar, shower, toilet and a free private bus stop.
The toilet is dirty.
The bus runs according to the schedule, which can be found on the information board of the lobby, at the bar.
BEACH BAR
Drinks (except tea, coffee from the vending machine, lemonade from the vending machine) are paid.
Chips and other snacks are available for a fee.
Sandwich - for a fee
INTERNET -1
The Internet is claimed, but in fact it practically does not exist. After 23:00, he works for a weak two in the lobby, at the reception.
In the coming days, they plan to introduce paid Wi-Fi ($3/day).
HOTEL GUIDE -1
Taleh Gasimov. The competence for excursions is 2+. Deliberately misleading, charges different tourists different prices. When this was confirmed and the evidence was presented to him, he laughed it off: "Business is business!" To the question: "What did they say funny in the office?", he replied in his own way: "Well, they told me to say as much time as they want. It's a business, we earn money for selling excursions..." (from the audio recording). He refused to resolve the issue on the spot.
The approach to work is: "You try to solve your problem yourself, if it doesn't work out, I'll help.".
According to a source (employee) at the hotel, on May 25, 2019, Taleh guide sent tourists on a free tour (included in the package) to Antalya for shopping. When the tourists did not buy anything, they were left at the last store, thereby depriving the transfer back to the hotel.
Tourists got to Kemer on their own at their own expense by taxi.
RESTRICTIONS 0
The hotel administration prohibits bringing food and drinks to the room and punishes with a fine of $ 50
SERVICES 4
Bicycle rental - $ 5 / 24 hours, $ 1 -/1 hour.
Packing of luggage - $ 5
Scales
Luggage storage
In-room safe - 2.5$/day
Beach towels are provided on deposit at the Spa.
Birthday greetings at the evening performance - $5 cake, fireworks - $ 5
GENERAL SECURITY 0
There is no security.
Video surveillance is available only at the entrance to the hotel, at the reception and at the main pool.
FIRE SAFETY 0
There is no evacuation plan in the rooms.
There is also no evacuation plan in case of fire/man-made accidents on the territory and information stand of the hotel.
Fire extinguishers of 2 pieces per floor, expired.
territory
Green, well-groomed.
The area is sq.m. -
Conclusion
Residence Rivero hotel 4*, Kemer/Antalya, Turkey
Does not comply with International Standards for the classification of placements.
Please consider it a claim.
Voucher:
2937268
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3
July 10, 2019
I liked the hotel as a whole, we went in early April in the rooms in the evening, of course, it's cold, but blankets save if the balcony overlooks the pool, you can hear the music, but at exactly 23 it is turned off, the reception speaks Russian, promptly solves issues, all the equipment in the bathroom -toilet is not new, of course, but problems with hot water there was no food for slaughter 5 times a day, delicious, There is animation, but it is not the season in April and it has just begun, well, in general, I advise the hotel
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6
2
October 22, 2020
The department is worn out, the rooms are shabby, they take you to the beach, but there is only water and coffee on the beach, to eat for money, sun beds without mattresses, but at least for free. The hotel provides 3* meals, maximum.
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3
October 8, 2020
Huge selection, good prices, I think to visit more. I bought everything for fitness.
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July 14, 2019
We had a vacation with our family in early July 2019. Everything is fine, except for the crush on the bus to the beach and back, and due to the lack of high-quality spirits at the bar, only sweet cocktails with beer and wine.
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5
4
September 2, 2020
A very good hotel, one problem is the bus to the beach, the driver is crazy, if there are a lot of people
, he can leave you on the beach, wait an hour before the next flight....
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6
1
October 11, 2019
A 3-star hotel. The rooms are bad, the housekeeping is bad, alcohol is non-alcoholic, coffee is powdered. Only evening animation and hookah will save you.
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5
7
May 23, 2019
I rested here from May 7 to May 18, 2019, I recommend it for not a lot of money, not for picky and picky people) the price-quality ratio is completely suitable.
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4
August 12, 2022
The mud is solid. Everything is broken and broken.
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6
1
December 12, 2022
There are no words, only emotions
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1
2
October 26, 2019
I really enjoyed my stay.everything is at the highest level. I will have the opportunity to go there again.I recommend it to everyone.You won't regret it!
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6
3
July 3, 2019
A small cozy hotel. The feeding is correct and varied. The main disadvantage is the Wi-Fi curve. The channel width is very small.
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3
1
January 23, 2019
An ordinary 4-star hotel, just right for a winter holiday. There are disadvantages, it may be suitable for a summer vacation. There are also positive aspects
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3
1