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Uztelecom

1.1

51 rating

Closed until 9:00 AM

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1.1

51 rating

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Роза Романова

Level 2 Local Expert

The quality deteriorated, and they offered to change the tariff and the latest generation router. Made by. The Internet deteriorated even more, the operator advised to change all media, but their Internet is "excellent" A week later, I called again, as soon as I said that there was a complaint about and-no, I was thrown into queue 42! This is a poor provider that is not responsible for the quality of its services, and has rotten sarcastic ones among normal operators! Highly not recommended! I'll definitely change it

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Bekhruz Bakhadirov

Level 3 Local Expert

The worst service and deception on the part of employees On Friday morning, the Internet went out due to damage to the optics. I left a request, the installer arrived, confirmed the problem with the cable and told me to wait for a team of "conductors". At the same time, he brazenly closed my application with the note "the Internet is working", although there was no connection! I had to open a new application on Saturday. As a result, no one showed up, tech support is feeding breakfast and says that now we only have to wait for Monday. The result: 3 days without Internet due to incompetence and lies of the staff. Service bottom

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Анастасия Васильева

Level 3 Local Expert

The provider does not carry out technical work to eliminate breakdowns on weekends. The technical support explained this by saying that the installers do not work on weekends! This is unacceptable to me as a customer who pays for Internet services on a regular basis. Where is management looking at, and why are you unable to build a workflow in such a way that your clients do not experience these inconveniences? The reason for the Internet outage was explained by the fact that the switch equipment was turned off in the house. There was also no notification from the provider about this, although the Internet disappeared in the afternoon (June 7). Now I have to wait until Monday (June 9th), when the breakdown will be fixed. This is critical for me, since I work from home and I need a working Internet connection in the morning. I do not recommend using the services of this company.

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Uztelecom

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19 reviews