In all rooms , the special smell is very smoky . There are cockroaches in the room where we lived!!!!
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3
2
aliona tcaci
Level 7 Local Expert
December 6, 2023
Super
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Елена П.
Level 5 Local Expert
December 11, 2019
A trip to the UAE to the Al Bustan Hotel in November 2019. If you want your vacation to be overshadowed by over booking, then you are here! Let me explain: over booking is when a booked hotel cannot accept you and for a certain period redirects you to another hotel of the same category or higher. We came to rest, but when we checked in, it turned out that there was allegedly NO room for us in the hotel anymore! And we need to check into another hotel of their chain for one night, which is located in the center of Sharjah. The Chinese were settled instead of us! No shouting, persuasion did not help – we still had to go to another hotel, respectively, we lose a few days, we can't get to the sea from there, we can't unpack our suitcases. There were 12 such victims. The next morning, we were still settled, we were compensated for 1 day (!) full board, we had breakfast and dinner according to the voucher. The moral is this – Neither Anex tour (which did not help at all, they did not call back when we left a request for our problem) nor the travel agency will help you in any way!!! Later we discussed the situation with the guide and came to the conclusion that the hotel just decided to earn extra money from the Chinese and moved us for one night, so the hotel does NOT CARE about its guests, does NOT care about its reputation., it is more important for them to earn money!! Be prepared for this if you choose this hotel. Apart from this situation, there is nothing to complain about. A simple hotel, as according to other reviews, slightly shabby rooms, cleaning every day, the food is monotonous and boring (there was no seafood, there were few fish). For 9 nights we had too many cloudy days, 1 day was completely rainy, cool winds are blowing. It takes 10 minutes to walk to the beach, beach towels are given out at the reception. Dubai can be reached by boat from the Sharjah Aquarium for 15 dirhams in one direction. It is advantageous to take excursions in Shan tours (there are many of them in the city), it takes 20 minutes to walk from the hotel to their office. It's cool to rent a car, but you need international rights and a deposit of about 2500 dirhams. The advice is to take a ride to the local market – you buy fish and seafood there – they are cooked there with you, very tasty) you also buy dates and fruits. Taxi from the hotel to the market – about 15 dirhams.
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4
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Group S-
Level 3 Local Expert
April 20
Price-quality!
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Тамара Михайлова
Level 4 Local Expert
May 31, 2023
Everything's fine
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3
2
Михаил В.
Level 10 Local Expert
April 4, 2019
The hotel does not pull for 4 stars. Bathroom with cheap renovation. The TV is old ("cubic"). The only advantages are close to the beach and friendly staff.
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5
шу олия
Level 14 Local Expert
October 22, 2019
A cozy little hotel with delicious food. I liked the rest in it. The beach is 6 minutes from the hotel.
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5
Людмила С.
Level 10 Local Expert
February 10, 2020
Good service, peace and quiet, rooftop pool. Near the beach
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5
Евгений Алексеевич
Level 9 Local Expert
May 2, 2019
Very good hotel, at a very low price
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4
Яна Ш.
Level 5 Local Expert
November 10, 2018
Convenient location, delicious breakfasts
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5
1
Александр Д.
Level 3 Local Expert
December 2, 2018
It's a long way to the beach. Food is scarce. Most of the rooms are very dark.