The service is terrible, they don't listen when communicating and don't even try to understand the citizens. An employee named Husan feeds breakfast and looks for excuses. They are trying in every way to reduce the length of service so that citizens run around and look for documents confirming the length of service, although it is the job of PF employees to make a request to other authorities for confirmation.

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motivigemini

Level 12 Local Expert

Unfortunately, I am sharing my experience of interacting with Elena Kovergina, which turned out to be extremely negative. In the course of her work, her unprofessional behavior and apparent unwillingness to perform her duties in good faith were revealed. Firstly, she repeatedly violated the deadlines for completing tasks without explanation and without feedback. This led to serious consequences.… Secondly, Elena Alekseevna began to ignore her official duties. The issues for which she was responsible remained unresolved, despite repeated appeals. In addition, she allowed unethical behavior in communication — disrespect and passive expression of negativity. There was a feeling of complete loss of professional motivation and lack of responsibility. The most serious moment was the direct refusal of Elena Alekseevna from fulfilling her professional duties. I consider this behavior to be a violation of labor discipline and professional ethics.

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Райхан Федорова

Level 6 Local Expert

Good service, competent specialists. They helped me solve the issue very quickly.

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