We didn't get around to write a review, we had a family vacation with a child in early October 2023. In the Emirates for the second time. The hotel is more suitable for a stopover at work, but not for a vacation, especially for a family.
Positive:
Great food, I'm picky in this regard, but it was all sooo delicious! BUT: about 60-70% of the food is spicy. Good alcohol. Upon request, they brought popular cocktails with a smile and for free. The service is excellent, the waiters are just smart guys!!! Hard workers! And also the chefs, very friendly, used to take the plates out of their hands to put what we need ourselves))) I would like to mention the waiters Thashila, narinder, imran, saiful, thank them very much, thanks only to them I put 3.
I would like to thank Osman separately. This young guy is worth his weight in gold, this hotel does not deserve such an employee. He patiently fussed with us, solving any problems, always with a smile, we remember him with great warmth.
That's where the advantages ended.
Minuses:
Upon arrival, we were greeted by a cockroach and a dirty, dusty room. Looking ahead, it was still a great number. The windows don't open. The room had panoramic windows and it was cool to observe the life of the city. The dust at the safe was like that for the entire time of her stay, no one wiped it off.
A few days later, the cockroach returned. Here we already freaked out and asked for another number. We are given a room, supposedly premium, in the second building. The stench of mustiness, because of the stupid layout, it seems even smaller than before, although it is already 53 m, the curtains are dirty, the windows are small. The TV does not read the USB, the remote control does not work. The lights are blinking. Mold in the bathroom.
A basket of fruits (which are already in bulk in the restaurant) and a greeting on the TV - that's the end of the premium.
Friendly workers immediately resorted to all these issues, but no one did anything. The boys do not clean well.
BEACH:
Extremely far from the sea. There is a free transfer to the popular beach with a Ferris wheel in the hottest weather at 11 o'clock or so. There may not be enough places there.
No sun beds, the water is stagnant, dirty, with a greasy film!!!
I wanted to cry, I obviously didn't want to swim in IT all my vacation.
I took the transfer at about 13 hours, the temperature was 42 degrees, the child became ill, we did not fit into two transfers, and the next one was already at 16 hours, we had to catch a taxi for $ 100!!!
We found the nearest beach, the water is clean, there are very few people. We went there every day by taxi. It turned out to be about 500 rubles in one direction. Taxi drivers can take you in 3 minutes, or they can roll, wind the meter for 15 minutes. Be vigilant. It is not difficult to catch a taxi on the road, just carefully shake off the sand, otherwise they take it reluctantly.
They gave breakfast to the airport - it's 4 small muffins each.
The children's room was not working.
Cocktails could be drunk by the pool for free, and tips were left.
We won't be back for sure)))
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Show business's response
Михаил Осипов
Level 16 Local Expert
March 9
A good hotel, pleasant atmosphere, delicious and varied breakfasts, very convenient location, free buses will take you to different locations. I definitely advise you to stay there. There is a liquor store nearby))))
See original · Русский
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Show business's response
Дмитрий Щ.
Level 5 Local Expert
February 2
We visited Dubai with our family, grandson and a very good friend. We stayed in Media Rotan, a very excellent hotel. The service, the rooms are just super recommended. I liked everything very much. I recommend this hotel to all my friends and acquaintances ⭐⭐⭐⭐⭐