An old hotel, it would be better if everything was updated there, (room renovation) and + the food is cool, but the variety of dishes is not enough. And so the hotel is completely good
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Виктория Б.
Level 13 Local Expert
April 15, 2023
We got to this hotel by accident, as the tour operator refused to cooperate with the hotel we chose a week before departure..In general, a good hotel, timely room cleaning, normal food, but:
If you arrive earlier than the scheduled check-in time (and this is 15:00), then they offer to pay extra and purchase an improved room, well, or sit and wait for your own.
1. There are practically no Russian-speaking employees, and it is also not always possible to explain yourself in English, some employees do not understand everything in it either.
2. in Ramadan, there is a problem with food in the main restaurant, they were allowed only from 20 to 21 (despite the fact that dinner is from 18:) a few minutes before 21 they even come up and remind you that you have to leave in a couple of minutes), because before that time strangers come to iftar who just they pay to eat there, and they are given preference over tourists living in a hotel. As an alternative, they offer free dinner in an Italian restaurant, but there is absolutely the same menu from day to day, in which you can choose only 2 dishes.
When you get to the main buffet restaurant from 20 to 21, most of the food may no longer be there, you are content with what is left. Breakfasts are monotonous from day to day.
3. Returning to the problem with communication with the staff, when going to the beach, they took 2 towels, refused the bag, but the employee forgot to delete the bag from the form, accordingly forgot to inform the employee who worked the second shift about it (when we brought back these towels) and a bag was demanded from us for a few more days, which of course we didn't take it.
4. Absolutely tasteless hookah :)
5. 90% of the sun beds by the pool are in the shade, so if you choose a pool as an alternative to the bay with the hope of getting a good tan, you will have to pull out in the sun.
6. The constant smell of dampness and mustiness from carpets on the floors
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Liliia M.
Level 4 Local Expert
August 15, 2023
A hotel for walking around Dubai. Excellent breakfasts. Near the metro station. The rooms are spacious.
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Amaliya Kamilova
Level 3 Local Expert
April 16
The rooms are dirty and old. There were no toothbrushes. The hotel is not suitable for 5 stars
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Альбина Каримова
Level 17 Local Expert
July 19, 2023
Lovely hotel, urban, in a good area, near the metro, bus to the beaches on schedule 👍👍👍
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Хайрипинов Андрей
Level 9 Local Expert
June 15, 2023
There are no questions about the hotel. The service is even too much. I could have opened the doors myself. But why I came to a desert built up with skyscrapers is a big question. A sad sight. There is no life here🤧
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Yns
Level 16 Local Expert
February 16
It's not a bad hotel, although it's not new anymore. Great location
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МУМИНА АБДУЛАСАНОВА
Level 2 Local Expert
March 28, 2023
I liked everything, especially the city is so beautiful, clean and there are many attractions, I came for the first time.
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Андрей Владимирович
Level 7 Local Expert
February 7, 2023
Everything is more or less normal, but the problem with the transfer to the beach, a small bus if you don't sit standing will not be lucky and first they put the neighboring hotel and what will remain for us!the next bus at lunch is unpleasant somehow, like 5 stars! Does not match !
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Valeriy Anokhin
Level 6 Local Expert
April 11, 2023
The hotel is good. Service also. The food is delicious. There is nothing to find fault with. The location is convenient.
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Incognito 4090
Level 3 Local Expert
March 21
The hotel is not bad, the staff is responsive, there are Russian speakers.
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Павел Останин
Level 9 Local Expert
August 3
Not a bad hotel, in need of renovation
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Мария Лаврова
Level 5 Local Expert
July 23, 2023
There is everything you need. The food is decent. The only negative, the raw laundry dried for 3 days.
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Альмира Подивилова
Level 5 Local Expert
July 21, 2019
Friendly staff. I took a room with breakfast. Very tasty and hearty breakfasts for all tastes. I liked the yogurt with the addition of different nuts and pieces of fruit. Delicious croissants with almonds.
About the rooms themselves: clean, there is everything you need, I was given three bottles of water every day. The compliment was tea and coffee. Iron, hair dryer, everything as stated. The rooms have a prayer mat and a Koran in English.
All problems that arise are solved quickly. You just need to contact the reception. At first they were put in one room, but, unfortunately, there were problems with hot water. At the first request, they were moved to another one, at the reception they explained that it was not the season in July and not all floors were functioning, hence the problem. I think everything is fine in the tourist season. Well, as it should be, the hotel has a swimming pool. After it, you can also look into the sauna.
Most importantly, the hotel is located close to the business center, which solves the problem of moving around the city. 41 degrees of heat in July is a test)))
Definitely recommend it!
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Максим Никитин
Level 3 Local Expert
February 6
A good hotel, worthy to return to
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Лидия Гончарова
Level 9 Local Expert
December 19, 2023
It's a beautiful place. I liked it very much.
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Виктор Мокряк
Level 10 Local Expert
April 3, 2023
Great hotel. Great atmosphere. Friendly staff.
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Дилдора А.
Level 4 Local Expert
August 22
The service is super.
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Ирина Б.
Level 2 Local Expert
July 12, 2023
overall my stay was excellent i am happy with the all the service and i will thanks to kajal from housekeeping who helps me be she can translate me each me everything in there phone
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Мухбина Амирова
Level 3 Local Expert
May 23
The window does not open
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Татьяна Калько
Level 2 Local Expert
April 11
Great hotel
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ИП Смирнова М.Г.
Level 3 Local Expert
September 13, 2023
Terrible hotel. Disgusting food.the attitude is terrible. The rooms are dirty. Dark.
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Анна Викторова
Level 2 Local Expert
August 1
Kajal very good cleaning, thank you very much, I will come back again!
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надежда катушкина
Level 7 Local Expert
March 11, 2023
A great option for recreation.the breakfasts and dinners are awesome.
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Константин К
Level 5 Local Expert
October 10, 2023
Nice hotel, great breakfasts
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Анатолий Безроднов
Level 10 Local Expert
July 5
Pathos and heat
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Ширин Гафурова
Level 6 Local Expert
November 27, 2023
The rooms smell awful. An old, not cozy hotel.
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Iminova Nozina
Level 3 Local Expert
March 23
Very good 👍 👏
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A Z
Level 7 Local Expert
August 12, 2020
I really liked the hotel, we arrived in December, settled in the morning, on the 19th floor, as soon as we arrived. The room was given with panoramic windows (however, we booked the simplest one). There is an underground parking, neat Parking attendants (everything is free, the car was safe and sound). The choice of dishes is not huge, but everything was very tasty. I found one small minus: the water in the pool in December was a little cold, if it has heating, then it was unnoticeable, the sun almost does not get into the pool because of tall buildings. But I would love to come back to this hotel again!
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Хайрулла А.
Level 2 Local Expert
January 12
Does not match its prices.
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Zeldor
Level 9 Local Expert
January 9
A good chain hotel
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Иван Иванов
Level 10 Local Expert
April 19, 2023
Nice city hotel. The metro is not far away. Carrefour and restaurants nearby..
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Max Maxx
Level 7 Local Expert
March 14, 2023
The hotel is good, but the service is not perfect
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Никита Воробьев
Level 6 Local Expert
February 22
I liked everything
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Dr. FERS
Level 6 Local Expert
February 24, 2023
It stinks in the rooms, the food is bad, bad associations remain😡😡😡
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Дмитрий Малютов
Level 7 Local Expert
November 23, 2023
Great hotel
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Мария
Level 5 Local Expert
November 14, 2023
I really liked it!
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Ольга Яковлева
Level 5 Local Expert
October 10, 2023
Oh, that's great!
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Nigina Alim
Level 4 Local Expert
January 7
Normally
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Александр Малков
Level 5 Local Expert
June 8, 2023
This is a great hotel 👍
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Нодирхон Каримов
Level 3 Local Expert
October 9, 2023
Klass NodirXon
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Imran Malik
Level 4 Local Expert
July 15, 2023
Best place for staying good food and environment so understanding staff...
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Javohir Ruzimurodov
Level 10 Local Expert
June 17, 2023
Very nice hotel. 😇😇😇
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МБОУ "СОШ №1" г.Адыгейска
Level 8 Local Expert
February 13
Everything is very beautiful
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Lola Suyarova
Level 3 Local Expert
January 29
👍
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Мадина М
Level 11 Local Expert
October 6, 2023
Weakly
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Georg Sh
Level 7 Local Expert
August 15, 2023
Everything is OK
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Милана В.
Level 3 Local Expert
August 19, 2023
Everything is fine!!!
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Nodira Arifova
Level 5 Local Expert
May 10, 2023
Class
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Елена З.
Level 9 Local Expert
March 19, 2020
Nice hotel. The staff is very polite (as it should be in 5*).