We flew to Thailand with our family, everything is fine in principle, we took off without delay, the plane is clean, the staff is polite, there is enough space between the seats, considering that this is a low-cost airline! But it turned out that they had not calculated the food and half of the passengers did not have enough, it was not pleasant. If the airline management reads the comments, please note the work of the flight attendants who distributed the food that was prepared for them!!! Flight HH - 2201 07/28/2024
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Олег Акс
Level 9 Local Expert
October 15, 2023
I read a lot of reviews before the flight. Very unflattering. Tuned in. I was ready for the trials. But... Everything went very well. We flew to Thailand. They put everyone next to the three of them with his wife and child. Moreover, family pre-seats are left to plant together. There is enough space to the chair in front so that it is not uncomfortable. Perhaps people with a height under 2 m will have problems, but it seems to me that they have it a lot of places. The flight went fine. Fed 2 times.
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Гапуля
Level 3 Local Expert
August 29, 2024
This is the worst and most unpredictable airline.It started with the fact that the earlier departure time indicated on the ticket from Prague and back from Tashkent was changed ... Surprises,, did not end there ... on 08/29.24, flight HH405 to Prague turned out to be through Nukus without warning employees!!!!supposedly for refueling .Why????Which shortened the flight time from 7 hours to 8.5!!!Which caused excitement for the greeters and an extra 1.5 hours of torment for the screaming children, and therefore all the other passengers. In addition, 3 flights of this non-airline company from Samarkand were canceled in August, it's good that they are not ours.The luggage is only 20 kg and this is also a minus.I STRONGLY DO NOT RECOMMEND A CANOE SHARK FOR FLIGHTS!!!And I recommend that the airline's management improve the quality of work in general: do not cancel flights, do not postpone time and increase the weight of luggage.The only plus , without complaints, is the on-board service and food .