Jaswely

2.7

15 ratings

Rate this place

Elena Antonova

Level 11 Local Expert

I've ordered things many times, sometimes I come across interesting models, and the fabric is normal. But, it is not convenient that there is no opportunity to buy with a fitting, constantly, if it does not fit, wait weeks for a refund. The sizes do not match, they are sewn on a large made chest, and very tall. All sizes are very small. Employees constantly hush up a separate topic, what is politeness and service have not heard. I stopped ordering things because of the convenience of fitting and rudeness.

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Анастасия Гаврилюк

Level 5 Local Expert

A great store, the clothes are very beautiful, very high-quality, not a single thread sticks out, I don't understand where so many bad reviews come from, the consultants are very nice girls and there are also a lot of images for the babies, my height is 164, everything fits perfectly on me, even a size larger, a very large assortment of clothes

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Polina Z.

Level 5 Local Expert

JASWELY is a real godsend: from the moment the order is placed to the moment it is received, the service is simply impeccable. Attention to detail, quality of goods, elegant packaging, lightning-fast responses - everything is at the highest level. There is something personal, kind, and truly caring in every interaction. It is rare to find a store that combines such beautiful aesthetics, high-quality products and excellent customer service. I always feel appreciated as a customer, and every purchase turns into a small celebration. If you are looking for a store that offers not only products, but also experience and elegance, then JASWELY is what you need. I highly recommend it!

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анна й.

Level 5 Local Expert

Pretty cute "instagrammed" clothes. But! If for some reason you come to return the purchased item, then even if there are no signs of wear, there is a tag, receipt, package, you will still be refused! And no matter how much time has passed since the purchase, they will refuse in any case! Although, according to Dubai law, subject to a number of conditions (receipt, tag, date of purchase), a refund must be made.

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Галина Балашова

Level 3 Local Expert

The staff is completely rude. They can't communicate. I always ordered from them. I wanted to buy a dress, it was at the same price, I threw it in the basket, I go to arrange it has already become 18,000. Managers in correspondence are full bottom

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Елена Крайняк

Level 4 Local Expert

I agree with the above reviews. I ordered a cardigan, it's a long shipment. The order took a long time to complete. Although from Moscow. I arrived, the cardigan was sewn for a 180-foot-tall girl. I got lost in it. And the quality leaves much to be desired. On the same day, I sent it back and notified the store. The next day, the order arrived at the store, but they are in no hurry to pick it up. They go for refunds twice. There is an acceptable story in the video. But the answers in the correspondence amazed me. There is a complete lack of understanding of how the process of communicating with clients should be structured. And to the direct question when the refund will be made and I asked to send a receipt, I was sent general phrases and at the end I was asked not to order anything else from them. As if there would then be a desire to do it at all. It is a pity that I faced such treatment. Maybe the product is not bad. I didn't have time to evaluate it) but the communication is terribly unprofessional, as if the owner himself is responsible, who does not want to communicate with the client and believes that everyone is fools around and the director is always right! The refund came, but the sediment remained. I do not recommend it.

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Инкогнито 5336

Level 5 Local Expert

complete disgust for the brand due to the responses on the order

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Daria

Level 12 Local Expert

Thank them for ignoring their clients

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Jaswely

8 reviews