A wonderful hotel! Very professional staff, beautiful rooms, excellent breakfasts with a good selection of dishes (and special thanks for the cook who roasts omelets!)
Did not have time to use all the amenities, but it's great that there are free bicycles and a sauna, as well as a spa. The only thing that was missing in the rooms was convenient shelves for placing clothes.
Within walking distance of a huge shopping center, expo, at the exit of the hotel you can admire the mosque.
Many thanks to the hotel and its staff for their hospitality!
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Светлана Ахметова
Level 4 Local Expert
November 3
The room was spacious, clean and cozy, with a modern interior and good sound insulation. The bed was very comfortable and the bed linen was fresh and soft. A nice bonus was the presence of a kettle, coffee and tea in the room, which added comfort. Cleaning was carried out daily, and each time we returned to a perfectly cleaned room.
The staff was friendly and always ready to help. The breakfasts were just great – a variety of dishes.
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Дмитрий Мышлёнок
Level 5 Local Expert
September 25
Clean, uncluttered, neat, without scratches. Spacious rooms, bed, mattress, shower on the level. The staff does not bother their eyes, but at the same time they worked clearly and professionally. The airport is very close. A 7-minute walk will take you to a huge standard shopping center with groceries, boutiques, a pharmacy, banks, exchangers and cafes. Next to stretch their legs after the flight, their pride is the mosque. Maybe without pretentious chic, but familiar, high-quality, cozy, thoughtful. You will not leave breakfast hungry with any food problems. If the price and location are acceptable, it is a good option. I didn't notice any obvious disadvantages. Pavaga.
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Павел Ятманов
Level 18 Local Expert
August 16
A wonderful chain hotel. The location is straight tourist. Near the Expo center , mega and other attractions.
The breakfasts are very good - a buffet. At the same time, an assistant cook is standing in the hall and frying fried eggs for the guests.
A huge selection of jams and preserves.
The staff is very competent and responsive.
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Д. У.
Level 7 Local Expert
September 7
Very good hotel, convenient location, near the territory of the former EXPO, Mega Silkway shopping center, Central Mosque. It is convenient to get to the airport. I liked the breakfasts, the room is spacious and comfortable, with all the necessary typesets.
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юлия блехнер
Level 10 Local Expert
August 9
Friendly girls at the reception. It is clean, cozy, and has everything you need in the room. The buffet is excellent, included in the price of the standard room. The restaurant has a great selection, very tasty. Thank you.
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Рафаил А.
Level 6 Local Expert
August 23
A great hotel in a quiet location. Mega is located within walking distance and the airport is nearby. The rooms are clean and spacious, and you can choose the food you like for breakfast. We really liked it
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Лара Чайка
Level 14 Local Expert
July 28
a convenient location in the center from the plane was immediately brought to the hotel - modern and comfortable..clean..the staff is on top: they respond immediately to any request - whether threads are needed..or fix the faucet..a restaurant with delicious food...a sauna for visitors and breakfast are included in the price.It's expensive, but it's worth it.I recommend
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Александра Я
Level 6 Local Expert
January 2
A very beautiful place, wonderful installations for the new year. Friendly staff and many additional services. I used the dry cleaning, everything was done neatly and quickly. Very tasty food and friendly waiters. Excellent serving of dishes! Thank you for the good mood. I forgot to mention the rooms, everything is clean and cozy. Snow-white linen, soft pillows and a blanket. The room has all the amenities.
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Денис Пудовкин
Level 13 Local Expert
June 24
Nice hotel, close to the airport. Polite staff. The star was removed for lunch by a box in which they put not fresh meat cuts, which could not be eaten and could have been poisoned! This is always important, but before the plane, it is especially important! It is a pity that the kitchen staff did not control this. The room was clean, the bed linen with a pleasant smell, ironed.
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Талга Нур-Астана
Level 9 Local Expert
October 28
Nice hotel. Events are mostly held. Downstairs there is a nice VIP room with a separate bar, karaoke, billiards, and a table for a large number of guests (50). You can celebrate a family holiday here
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Sergey Z
Level 3 Local Expert
September 23
The staff's attitude towards customers is very indifferent, although the hotel positions itself as a leader in this price range. This is a system that has mountains of dishes on the tables in the breakfast area. There is nowhere to sit, as the tables are not cleaned. Customers drink tea on the corner of a table covered with dishes. Meanwhile, the staff in the group were looking at their phones. Often the coffee machine (one of the two) does not work, requires service. In general, there is no adequate supervision or control on the part of management.
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Федор Савинец
Level 9 Local Expert
September 16
New hotel, clean room, polite staff. The breakfast is delicious: porridge, sliced bread, pastries, lots of fruits, yoghurts, etc. It is located not far from the international airport.
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СЕРГЕЙ Гурник
Level 10 Local Expert
September 27
Great rooms. I flew to a business conference. I was very pleased with the presence of a ironing board and an iron. Additional internal cabinet lighting, this is the first time I've ever seen this.
Good Internet, held video conferences, no brakes, everything is fast.
The choice of dishes in the restaurant is small, but the food is delicious and there is a lot to choose from.
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Тергенбаева Д.
Level 8 Local Expert
September 11
I stopped a couple of times just to spend the night, I liked the service, there were good breakfasts. The rooms are clean and cozy, it was winter both times, and it was very warm.
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Nadezhda
Level 10 Local Expert
April 12
Everything is good, clean, the staff is friendly. Breakfast is very plentiful: soup, stewed vegetables, and many other hot things, but the pastries are not tasty, no coffee, although coffee is normal in the hotel - this happens extremely rarely. By the way, there is construction around, it is dirty in places.
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татьяна кобылина
Level 5 Local Expert
June 12
There were in 2022, the rooms are already old, TVs without YouTube. Breakfasts for 4 : the choice is large, but not tasty. We went shopping, the location is convenient
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ЕВГЕНИЙ T
Level 5 Local Expert
December 15, 2023
A great, new, modern hotel. Well-mannered, professional staff, a luxurious buffet breakfast with an abundance of dishes designed for the most refined gourmets. Signa, PSP, clean, cozy, daily cleaning, quiet and peaceful. I stop regularly, the level of service is only growing.
I RECOMMEND IT!
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Уля Мусалинова
Level 11 Local Expert
July 18
A cozy room. I especially liked the service of the waiters at the wedding. The dishes and salads are delicious. The atmosphere in the restaurant is inviting.
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Дмитрий Бизяев
Level 9 Local Expert
February 15
Overall, I liked the hotel. Comfortable beds, comfortable rooms. The breakfasts are delicious and varied (unless you live in a hotel for a long time, of course). The hotel is located very close to the airport, and from this you can meet quite a large number of vacationing crews of various airlines.
We lived in a two-room business suite with a view of the mosque. The hotel is located on the very edge of the city, and it should be noted that the winds in Astana are the strongest. Even with the windows closed, there are fluctuations in the windows. In this sense, we were not very lucky with the room, because the sealing gum was torn in one of the windows (probably from frequent openings), and the feeling was like on the street (Room No. 616). Of the unpleasant ones, these are absolutely not comfortable extra beds (cots), they were taken for a child. I couldn't sleep half the night, the whole metal frame of the base felt like my body... However, perhaps the problem could be solved with a denser and thicker mattress.
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Виктория Харламова
Level 11 Local Expert
December 2, 2023
Excellent hotel - 4 stars. The rooms are comfortable, everything you need is there and replenished on time, cleaning is also daily and on time. The staff is courteous and very efficient. The room rate includes a variety of services. The kitchen is excellent, varied and everything is fresh. I recommend.
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Сергей Водопьянов
Level 13 Local Expert
October 8
The hotel is great! New and smartly built, but as always there are a lot of but..... The first is terrible sound insulation!!!!! Someone was walking in the room, but it felt like it was in your room... The second is that the prices in the restaurant are too expensive, well, exorbitantly inflated. In short, it is possible for one night, but no more...
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Жанна Мусина
Level 7 Local Expert
June 9
We stayed in a standard room. Everything is fine. Like it. The breakfasts are delicious. The staff is polite. Thanks!
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radiotehnika14
Level 2 Local Expert
April 1
A quiet, cozy hotel, with everything you need, with excellent cuisine, the staff is friendly and not intrusive, the location of the hotel is convenient, near the airport.
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Михаил Калинин
Level 16 Local Expert
May 30
The hotel and rooms are good, but the location.... Everything is dug up, solid construction. The store is only accessible by taxi. I think there are better-located hotels in the city.
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Нагима Бердалиева
Level 4 Local Expert
May 21
The hotel is gorgeous. The rooms are clean. The staff is polite. I liked it very much. I will definitely stay at this hotel again.
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Галина Черных
Level 10 Local Expert
September 18
Nice clean hotel. Upon early check-in, an improved room was provided, so as not to wait. The breakfasts are very varied, the hotel staff is polite, speaks Russian well
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Екатерина Р.
Level 4 Local Expert
April 28
The hotel is great, new, clean. The staff is polite. We extended the room for an hour for free. The food is normal, cottage cheese, dried fruits, omelette and much more. There is shampoo, balm, body lotion in the bathroom.
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Александр Бубен
Level 11 Local Expert
October 20
The new hotel looks very decent, but the sound insulation wants to be better, the refrigerator does not cool the kettle does not turn off the toilet handle flies out and there are many such small things, maybe because the new one
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Вячеслав Сидоренко
Level 13 Local Expert
October 6
Nice hotel. The rooms are spacious and not worn. The location is great! And you can get to where you need to quickly and not so noisy.
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Татьяна Ф.
Level 4 Local Expert
November 5, 2022
Отель понравился - современный, с хорошим обслуживанием, чистые комфортные номера, удобные кровати, хорошее белое бельё. Хорошая звукоизоляция. От аэропорта- 9 км, близко. Рядом в 800 метрах - торгово-развлекательный центр Mega Silk Way, прекрасный ТЦ. Много кафешек, магазинов, каток. Из окна был вид на мечеть Хазрет Султан, самую большую мечеть в Средней Азии. В отеле хороший WiFi. В стоимость номера входит посещение фитнес-центра и сауны. За завтраки в ресторане Тенгри отдельное спасибо - очень вкусно и разнообразно. Персонал вежливый, готовый помочь. На ресепшене можно бесплатно пользоваться компьютером и печатать необходимые документы.
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Kamilla Shalabayeva
Level 5 Local Expert
September 27
Everything is clear, neat and quiet, delicious breakfasts and the best bachata festivals are held there 2 times a year
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Евгения Сачкова
Level 8 Local Expert
September 12
Nice hotel, located near the airport. The breakfast buffet is very tasty and hearty
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Екатерина Злакоманова
Level 10 Local Expert
November 7
The service is excellent. Everything is clean and cultured. Breakfast is a buffet. A large selection of dishes. Thanks
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Иван Т
Level 12 Local Expert
January 21
Definitely yes!
A super efficient hotel in terms of price/quality.
Impeccable hotel staff. Thank you for the warm and pleasant welcome. I can't write down the cons, because there are none :).
Thanks for cleaning the suit, ironing the shirt and just a great welcome.
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Сергей Безносиков
Level 20 Local Expert
December 24, 2023
Stylish and fashionable. Clean and tidy. Polite staff. It is convenient that it is not far from the Airport , there are no such city traffic jams . The distance matters!! I am satisfied))
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Айрат Шамсутдинов
Level 6 Local Expert
April 17
A good hotel, friendly staff, clean rooms, always very well cleaned. The food was very tasty and varied, we will come back again.
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Арман Ннн
Level 8 Local Expert
December 24, 2023
Good service, delicious food, beautiful interior, good rooms located not far from the MEGA SILKWAY shopping and entertainment center.I advise everyone, there is vipka billiards and so on
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Katerina
Level 3 Local Expert
March 2
Clean, tidy, very good staff at the reception, I rent a two-star room in need of repair, especially the shower room, the kitchen is not bad, but the young man was at the bar, I don't hear anything, I don't see anyone.
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Ербол Амалбаев
Level 10 Local Expert
December 28, 2023
The reception staff needs to study and learn. They can't communicate. The bathhouse is also not a fountain. The fitness room is quite adequate. Everything seems to be decent in the rooms, there is no complaint to the maids. The food is pretty acceptable.
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Динара
Level 2 Local Expert
July 21
A cozy hotel next to the Mega Silkway, one minus in the bathroom needs ventilation and it would be good if you put shelves in the closet.
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Helen W
Level 17 Local Expert
July 11
Nice hotel near the airport. There are bicycles for guests, but they are all killed unfortunately. Delicious breakfasts, I really liked it. For some reason there was no "do not disturb" sign in the room, the maid knocked on the door at 9 a.m.
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Andrey Garifov
Level 17 Local Expert
May 9
I recommend a good hotel to everyone. Excellent breakfast. Very good conference rooms. There is only a good SPA and this is the only negative that touched me
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Асель Жаксылыкова
Level 6 Local Expert
December 3, 2023
The staff is very attentive, responsive, the location is great, the room is very cozy, clean, the service is great, I liked absolutely everything. By the way, the coffee is delicious.
Идеальное расположение. Близко к Аэропорту и к хорошему ТК.
Персонал вежливый и главное отзывчивый. Крайний раз, в связи с поздним вылетом, предложили без доплат задержаться в номере.
Завтраки - хорошие. Шведский стол. Но можно попросить приготовить завтрак из под ножа.
Коворкинг - все хорошо работает. Никто за спиной не будет стоять.
Лобби - отличное место для проведения встреч.
Любимое место в Астане за эти деньги.
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Сергей Дубинин
Level 11 Local Expert
March 10
Good hotel service at the level. The breakfasts are good, there is a large selection. The rooms are tidy, the cleaning is good, but sometimes they forget to put towels on. Among the disadvantages, the check is too high in the restaurant and on the menu.
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Евгений
Level 21 Local Expert
February 18
Great hotel! Excellent staff. There is a fitness room and a sauna. The attention in the room to all the details. You can order food in the room, they cook perfectly.
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Ibrohim Hasanov
Level 9 Local Expert
August 17
The hotel is very cool, the service is too. The room is clean. I highly recommend it to everyone.