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Ploshcha Pieramogi
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Park Gorkaga
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28 reviews
December 26
I handed over my Lenovo Legion under the extended Arrow warranty. The problem was a broken cooler and they replaced it, well done, they also carried out a comprehensive maintenance and bios update. And by the most hilarious coincidence, a problem with the video card was revealed, which was either poorly connected technically, during reassembly, or tampered with in the bios. I didn't do anything that could relate to this problem, and it's literally been a month since the last repair. I have now handed over my laptop 5 days before the end of the warranty, I pray that at least this time everything would be fixed for me and the top would not be broken, although reading the latest reviews it is very unlikely. I also want to clarify that the deadlines for a relatively easy (for a competent specialist) repair have been giving me nightmares for almost a month. Let me clarify that the problem with deadlines for me personally is that I am a student and all my studies are tied to a laptop, starting from the laboratory, which is almost impossible to do on most computers at the university, ending with the current moment that all the questions for exams and tests, as well as some of the answers to them are on a laptop and understand everything It's extremely inconvenient to have all these files on your phone.
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August 10
The last cleaning was completed suspiciously quickly. And processor temperatures began to reach hundreds. Since I built myself a computer, and there was a lot of work, I scored on a laptop. But in vain.
I decided to see for myself what the local "masters" had picked up there. Judging by the traces of dust and dirt on the gaskets, the thermal interface is native. And I wore it twice for cleaning, and I clarified whether a replacement would be made. In the tradition of the "troubles" developers, they said:
- It will be!
Well, well.
Oh, yes! I think there is no need to talk about thermal paste where it should not be in principle, and the fact that it has not been cleaned from the old one)
After removing the thermal paste with a napkin, deep scratches on the crystal of the video chip were also found.
Perfectly!
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2
September 17
I brought a laptop that did not charge and sometimes did not turn on the first time with the battery connected (with the laptop turned off, it worked properly). They said they would call and point out the problem within 3-4 days. After 7 days, no calls were received. I decided to call myself and was told that the master still could not understand the problem, but was about to tell me. As a result, the diagnosis lasted another 5 days. On the fifth day, I said that either they voice the problem, or I take the laptop and refuse to repair it. As a result, I was told that there were problems with the power controller, and also a replacement battery (according to them, it would not work with the old one). Since they didn't have a battery in stock, they ordered it from Russia. While I was waiting for the battery, they made a power controller and told me to come up in a week when the battery comes to install it. Two weeks later, they installed a new battery, I turn on the laptop and it has the same problem that I came to them with. I.e., they did nothing for a month!!! But I paid for the repair of the power controller! I do not advise anyone to contact them, just take your time
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1