Микродом-сервис
31 review
December 26, 2024
I handed over my Lenovo Legion under the extended Arrow warranty. The problem was a broken cooler and they replaced it, well done, they also carried out a comprehensive maintenance and bios update. And by the most hilarious coincidence, a problem with the video card was revealed, which was either poorly connected technically, during reassembly, or tampered with in the bios. I didn't do anything that could relate to this problem, and it's literally been a month since the last repair. I have now handed over my laptop 5 days before the end of the warranty, I pray that at least this time everything would be fixed for me and the top would not be broken, although reading the latest reviews it is very unlikely. I also want to clarify that the deadlines for a relatively easy (for a competent specialist) repair have been giving me nightmares for almost a month. Let me clarify that the problem with deadlines for me personally is that I am a student and all my studies are tied to a laptop, starting from the laboratory, which is almost impossible to do on most computers at the university, ending with the current moment that all the questions for exams and tests, as well as some of the answers to them are on a laptop and understand everything It's extremely inconvenient to have all these files on your phone.
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December 4, 2024
Maintenance of the laptop is performed quickly, but in the end it turns out that nothing was changed, not thermal paste, not thermal pads.You can vacuum yourself with the same success, and not spend so much time and money on it. Due to the fact that the laptop immediately gave them for maintenance, the textolite overheated as a result. It turned out after I gave it to another service.
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November 5, 2024
I carried a laptop to replace thermal paste.
I called beforehand and received a competent consultation.
We did it super-fast: 30-40 minutes and already a call about readiness. The correct thermal paste is used in the work. And the main thing is effective: the laptop was not so "cold" even new!
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September 17, 2024
I brought a laptop that did not charge and sometimes did not turn on the first time with the battery connected (with the laptop turned off, it worked properly). They said they would call and point out the problem within 3-4 days. After 7 days, no calls were received. I decided to call myself and was told that the master still could not understand the problem, but was about to tell me. As a result, the diagnosis lasted another 5 days. On the fifth day, I said that either they voice the problem, or I take the laptop and refuse to repair it. As a result, I was told that there were problems with the power controller, and also a replacement battery (according to them, it would not work with the old one). Since they didn't have a battery in stock, they ordered it from Russia. While I was waiting for the battery, they made a power controller and told me to come up in a week when the battery comes to install it. Two weeks later, they installed a new battery, I turn on the laptop and it has the same problem that I came to them with. I.e., they did nothing for a month!!! But I paid for the repair of the power controller! I do not advise anyone to contact them, just take your time
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February 17
I handed over the Lenovo legion 5 pro for t/o, replacement of RAM and installation of SSD. We did everything day in, day out, tested on the spot, and showed everything when we returned it. I am definitely satisfied with the service.
See original · Русский
August 10, 2024
The last cleaning was completed suspiciously quickly. And processor temperatures began to reach hundreds. Since I built myself a computer, and there was a lot of work, I scored on a laptop. But in vain.
I decided to see for myself what the local "masters" had picked up there. Judging by the traces of dust and dirt on the gaskets, the thermal interface is native. And I wore it twice for cleaning, and I clarified whether a replacement would be made. In the tradition of the "troubles" developers, they said:
- It will be!
Well, well.
Oh, yes! I think there is no need to talk about thermal paste where it should not be in principle, and the fact that it has not been cleaned from the old one)
After removing the thermal paste with a napkin, deep scratches on the crystal of the video chip were also found.
Perfectly!
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4
February 23, 2024
Passed Lenovo IdeaPad Gaming 3 15IAH7
Causes: Severe freezes, death screen, poor latency.
Service: 10/10 we had a good conversation, briefly and quickly discussed everything about the problems.
Conclusion on behalf of the service: Problems with the motherboard.
Service speed: 10/10, gave an accurate estimate of the inspection time and quickly reported malfunctions.
VIP store , warranty center, the guy worked quickly and qualitatively 10/10, where the product was purchased, reacted just as quickly and efficiently, offered all options for compensation (refund, replacement for this line, replacement for this laptop (sorry was missing))
In short, who is too lazy to read:
Speed: 10/10
Conversation:10/10
Troubleshooting:10/10
I advise you, excellent staff and quality service. The girl at the entrance is just a nanny.
See original · Русский
February 23
Thank you guys for your promptness and understanding.
The adapter flew to the Internet, a long reboot, and a blue screen hello (((
a new computer was purchased on November 24, no errors were checked, Windows was rearranged, I hope the reason was that Windows was oblique* (
Time will tell, but they don't intend to return an expensive toy to the store((such expensive equipment, and such disadvantages.
I recommend the guys, they know their job and for the quality of customer service!
I wish you all the best and good health!
See original · Русский
August 17, 2024
The laptop overheated and shut down. The cause was quickly found and eliminated. The staff is tactful. I am very pleased and infinitely grateful!
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October 25, 2022
If it were possible to give a minus grade, she would be here! The center is disgusting! We bought a laptop in the 5th element on September 1 and on September 30 we handed it over under warranty due to the fact that the battery worked for a maximum of 2 hours when working on the Internet! There were no games or complex applications on the laptop, I worked on it for 3 days! The store sent the laptop to this sersiv. After about 2 weeks, they returned, they say, everything is fine. When calling the service center, they said that "they turned on a four-hour concert, which they completely passed." By the way, there was no concert in the browser history. 3 days after the laptop was taken from the store, I carried it back, because with 100% battery charging, only video on the Internet went for an hour, without any parallel work!!! And the laptop was shutting down. After 2 weeks, the laptop was returned and, lo and behold!! Everything is fine again! Yes, but they lost their charging and warranty!!!
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December 30, 2022
The service is for Lenovo only.
There is a girl at the reception. Quickly and clearly.
They served us quickly, told us in detail the problems that existed and how they were solved.
A very pleasant impression remained).
See original · Русский
September 7, 2022
A surprisingly pleasant flexible approach. Not no, but maybe on condition. And it pleases, because with explanations, unlike others. Because in the world of computers, in fact, there is practically nothing impossible... There would be a desire and resources... And Knowledge. So there is knowledge and flexibility in solving difficulties here. I recommend it!
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January 12, 2024
An excellent repair company with work experience from almost the 90s. They can do it and advise you. The attitude is quite polite.
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August 27, 2023
Laptop repair is done ultra fast.. Everything is fine.
Thanks
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July 6, 2022
I used a laptop under warranty. The breakdown was revealed in a day. Eliminated in a couple of days. We got in touch right away. I came and took it away. Such specialists are not afraid to entrust an expensive laptop. Excellent service.
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July 7, 2021
I gave my laptop here for warranty repairs. I don't think we can mention the lack of substitutions. About the attitude to the client, too (they cannot meet their own deadlines and do not consider it necessary to call back about this).
My warranty repair lasted for 3 weeks, they said that the model was rare and they waited a long time for a fee, maybe it was like that, I don't know. But the most interesting thing is that they are not able to put thermal paste on the processor. When I disassembled the laptop for cleaning myself (it was overheating), it turned out that thermal paste was everywhere except for the stone.
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August 11, 2021
A good service center! I decided to add RAM and SSD drive (laptop under warranty). I called the service, offered to drive up the next day at any time. They issued it and told me to wait 30 minutes, they managed it in 15 minutes. Thank you very much for your promptness!!!
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November 27, 2020
Super service!Many thanks to the staff, everything is prompt (I thought that I would pick up the laptop only after the weekend, but they called after a couple of hours and said that they could pick it up)
I am incredibly grateful, very, very pleased and I will definitely contact you again!)
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July 22, 2021
low qualification of employees handed over the laptop 5 times under warranty. the image flickers after 3-5 hours of operation.(black screen then an image)
Work was performed:
there was a replacement:
a loop
ON
the motherboard
screen
then again ON
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June 27, 2024
I recommend it!
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December 19, 2021
Cool quick repair of Lenovo branded equipment
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October 6, 2022
I have never seen a worse service.
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June 16, 2020
A good service cent! Attentive to customers, responsive! Thanks for the work!
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September 3, 2019
Excellent service! We promptly resolved the issue with the Lenovo T480 laptop, which was screwed up in the TTN warranty (they assembled it crookedly, broke the keyboard cover fasteners, then refused to change it due to "physical defects"). Initially, we agreed on a paid repair, but as a result we did it for free under warranty. Just great service!
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October 28, 2019
The laptop from Lenovo's professional T line has stopped turning on. It was done the next day, although according to the plan it was supposed to be repaired for several days.
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January 23, 2022
Warranty repair without problems. Good service
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January 22, 2021
Polite staff, quick repairs.
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June 6, 2016
I want to express my gratitude for the promptness in repairing my laptop. On the day of the request, there were no necessary details in the office, but a day later they called me back and said they were ready to help. The replacement was made right in my presence. Quickly and efficiently enough. So I didn't have to go again. The staff is friendly and courteous. I would like to note that in some other centers I was refused repairs due to the lack of zap.parts. Thank you for your work.
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January 25, 2017
Good service. They immediately diagnosed and repaired the computer in a day. I was especially surprised after the computer had been lying without result in another service for more than three weeks.
Thank you for your prompt response.
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November 20, 2015
You would add that ALL Lenovo SCS working with a warranty do not have the right to accept devices manufactured not for the Republic of Belarus for warranty repair. All questions are sent to the official Lenovo representative office in Belarus.
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June 29, 2015
they repair only laptops of the Republic of Belarus (neither Polish nor Chinese), i.e. in any case they refuse or say that it is a non-warranty case. They communicate very aggressively, it is useless to contact this organization.
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