I bought a karting certificate as a gift. During registration, they said that if the certificate was not used, it would be possible to refund its value. It was not possible to use the certificate, because there is no pre-registration in the go-karting itself (as indicated in the certificate itself) and you can ride only on a first-come, first-served basis (our certificate was for 4 races of 10 minutes each and they always had no free time). They helped us resolve the situation and offered to change the certificate and extend its validity period. We changed the certificate to the Gran and Proluk shooting galleries, visited the shooting range and were very satisfied) There is a pre-registration in the shooting range, they also have a convenient location and pleasant staff, which cannot be said about karting)

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iron

Level 3 Local Expert

The certificate expired and the company did not make any concessions to extend or replace it with an even cheaper version of the certificate, even a letter to the management did not help, moreover, they did not even offer solutions - they do not lose anything, we lose - as a result, a pure refusal. Be careful with the validity period of the certificates if you decide to apply for services from this company. Customer orientation is 0/10.

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Соболь О.

Level 7 Local Expert

Extremely incompetent salesperson and contact center specialists. They sell a certificate for services that they cannot provide to us. We bought a children's go-kart for 3 races of 10 minutes each, but in fact we got 8 minutes minus getting stuck on the highway and an accident. I do not advise contacting them- in fact, it is better to contact the service representative directly. It will be cheaper and without cheating

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