Cosmonaut
301 review
June 23
Pros: location (quiet around, own territory, private Parking) ; event manager Galina; waitress Marina; delicious cuisine; good bartenders in the lobby bar. Fitness center, swimming pool, sun terrace, sauna, massage. Minuses: 1. There are no kettles in the rooms. 2. There are no irons and ironing boards in the rooms. 3. There are unsafe balconies in the old building (any neighbor can climb on the left and right). 4. The balconies are COVERED with birds to death (probably there is no cleaning). 5. There are outdated, complex safes in the old building. The main problem: COMMUNICATION with the staff (reception, booking department). Three working days were spent trying to a) try to get answers to questions about the hotel's services and opening hours in writing; b) try to find a number where at least someone would answer the phone. As a result, INCORRECT information was received verbally!
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November 27
Excellent location, in a quiet area.
Nice rooms. The heating is good, the interior is quite cozy.
There are many rooms with balconies.
You can put 2 bottles of water as a compliment. One is missing.
I think it's time to review the breakfast menu. He's good, but not great.
In general, everything is fine! But there is space to work before the assessment is excellent. The tea table is not updated, i.e. there is coffee, tea, sugar upon arrival, and everything the next day and after, a new set will not be brought. A trifle, but not very comfortable. I'm shooting a star.
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May 17
A large hotel is almost in the center of Karaganda. I must say right away, it is far from cheap, breakfast is included in the room rate. The room is large and spacious with an incredibly comfortable bed, pillow and blanket) The room has everything you need: bath accessories, bathrobe, slippers, cloths, water. Air conditioning, TV. The only thing that was not in the room was a refrigerator.
As for breakfast: the choice is acceptable, the food is delicious.
By the way, I would like to draw your attention to the fact that many foreigners stayed at the hotel. The British were definitely there, a whole delegation. After talking with them, it became clear to me that the guys had come not just to see the city, but to discuss business issues. In general, you can meet a wide variety of foreign guests at the hotel, which means that the hotel level is 5+.Keep it up! :)
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June 22
We celebrated the graduation. Everything was at the highest level, the service is excellent, the dishes are delicious and varied, the interior is worthy of 5 stars. I advise you to hold events here, you will not regret it!!! Thanks to all the staff!!!
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September 12
A great hotel. It is located near a park where you can walk in the evening. Delicious varied breakfasts. The rooms are well renovated. There is a swimming pool and a gym.
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June 20
Where did you find 5 stars? As much as in the review, so much in the hotel. A well-publicized place with purchased reviews. I came for work. A small conference room, like a pressure chamber, a household air conditioner cannot cope. There is no ventilation. The rooms are tiny, with a large bathroom with a small, slippery shower cabin. Towels had to be begged for, someone turned on the air conditioner in the room and took the remote control with them. The ironing room is not working, they say there are no ironing boards. Breakfasts for 3 +, for lunch they brought a hodgepodge, barely warm, the staff was not experienced, abandoned to the mercy of the guests. The price does not match the quality and service. 3 stars.
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February 29
Nice clean pool. It's spacious. It's a good gym. Excellent coaches who know their business. Polite staff. The sauna is clean and warm. The water pressure in the showers is not always good. Good pressure is only in the last shower room. On the downside, sometimes there are a lot of people, especially when group classes are held.
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3
September 26
The hotel positions itself as 5 stars, but when checking in, you can understand that at best it is a stretched 3.
Of the advantages: The hall of the hotel is good, there are no unpleasant smells, breakfasts are 4 out of 5.
Of the minuses: the room is ordinary for such money, there is no bottled water, there is no minibar, I asked to bring water, but they never brought it, documents for legal entities are written out once a week.
I do not recommend it.
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July 20
Great place!
The only certified five-star hotel.
There are rooms ranging from standard single to presidential Suite.
There are more than two restaurants on site.
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November 20
Not bad for Karaganda. There are no restaurants or shops nearby, but there is a beautiful park. Meals for breakfast for 3 days. The pastry is cold. The fruits are not fresh
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August 22
A good place to stay on business trips - from special breakfasts, a smoking room, a swimming pool, a sauna and a gym.
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September 20
A very pleasant hotel. The cosmonauts' alley was especially touched by the territory where birch trees of various cosmonauts and astronauts of recent years were planted
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February 16
A large hotel complex with a fitness center and its own lobby bar. Convenient location and beautiful views of the park area. A favorite place of foreigners and stars.
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2
July 22
Well, what five stars, why are you deceiving people? I was faced with the fact that the mattress is very (very, very) soft, it is not possible to sleep, my back and neck are numb, then my head ached. They responded to the request to change the mattress after 4 days, and did it so that they would be left behind, just changed to the same one from the next room (shame on you)
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October 1, 2023
I liked everything. The room was clean, cleaned every day, all bathroom accessories were supplemented. I especially liked the lobby bar, as well as the location, very quiet and peaceful. Roman met me at the reception, very cheerful and pleasant. The waiters are very attentive. I will definitely stay there.
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1
May 29
Great place! delicious food, the rooms have everything for a comfortable stay, pleasant staff. Of the disadvantages, not all channels work on TV.
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1
May 2
A standard hotel, but the prices are simply overpriced by at least 50%. For this money, you can rent a beautiful 5-star hotel in Astana. There is a swimming pool, sauna, gym. But it's not worth the money. If they revise their pricing, it will meet expectations.
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July 25
Nice hotel, quiet. The breakfast is good and even a little homemade :) the prices in the restaurant are high
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July 19
Excellent staff, nice rooms, lots of services and excellent cuisine on the ground floor in the bar!
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April 2
It's a long way to 5 stars. The rooms are very simple, not new, not modern. It's fine in terms of fullness, but in general, not for that kind of money. Breakfast is inferior to any 4* network. The bar-restaurant, with an unchangeable menu and prices, also leaves much to be desired.
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May 30
A good hotel.
It's quiet and cozy.
Nice rooms.
Nice conference rooms.
Good breakfast buffet.
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November 30, 2022
Отличные номера. Хорошая кухня и лаундж. Офигенное кафе Zuma. Грамотные мероприятия , отличный администратор и конечно бар продуманный и еда на высоте.
Также при гостинице есть отличный фитнесс. Там классная тренажёра и бассейн с сауной . Всё на высоченном уровне. Чистинько и разборчиво!! Советую весь комплекс услуг проверить на себе!!! Не разочаруетесь !!!!
1
August 9
A good hotel: both rooms and kitchen and you can eat 24 hours! There is also a pool with a SPA and you do not need to go anywhere!)
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May 14
Good location. There is a park nearby. The city center is within walking distance. The rooms are cozy. A good buffet
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November 15, 2023
A wonderful and very beautiful place, polite staff, delicious food, and most importantly, the cleanliness is amazing, thank you very much for your hospitality.
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1
July 15, 2023
Просторная територия двора. Есть автостоянка. Большой конференц зал, что позволяет проводить различные мероприятия. Отличный ресторан и обслуживание. Все чисто и опрятно.
3
September 26
The room is great. Clean and spacious. The gym and pool are on the level.
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July 31, 2023
Отличный отель, сервис на высоком уровне. Завтраки очень вкусные. Персонал очень добро желательный и улыбчивый! Единственный минус это уличный бассейн, стена вся обшарпана, в трещинах. Требует срочного ремонта, иначе вид очень портить впечатления!
3
December 19, 2023
An excellent hotel, the best in Karaganda, there is also a spa and fitness, a swimming pool, a 24/7 bar. Breakfast could have been better, but it was still on the level.
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3
January 13
The hotel is old and the rooms are appropriately shabby , mice were running in the lobby , the location of the hotel is not very convenient for going to the city center , only taxis , there are a lot of locals in the lobby and it is not always pleasant to be
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June 9
A nice and cozy hotel. The staff is polite and friendly. Clear. Cosmos breakfasts!!!
Thank you for your work.
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September 2
An old, Soviet hotel. The food in the restaurant is very expensive. The floors in the hallway creak. But the pool is big
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May 12
The price is inadequately inflated. The condition of the room is 4, there is old furniture. The entrance lock is terrible, you can insert and remove the card for five minutes until it opens.
Breakfasts are not bad if you live for a couple of days. The menu has not changed in almost three months.
I advise you to consider another long-term accommodation option.
The nearest shop and cafe are 20-25 minutes on foot.
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November 5, 2022
Неоднократно останавливался в этой гостинице во время командировок. Наверное лучшая гостиница в Караганде. Очень напрминает гостиницы сети Holiday Inn. Сервис на отличном уровне, очень классные завтраки, как и меню в либби-баре. Уютно и тихо. Рекомендую!
1
October 30, 2022
Твёрдая четвёрка! Удобный подъезд с большой парковкой, просторные номера со всем необходимым, включая бритвенный набор хорошего качества, бар (правда, выбор пива небольшой и только бутылочное), достойные завтраки, приветливый персонал. Рекомендую
3
January 5, 2023
Доброго времени суток! Об отеле в целом сложилось хорошее впечатление: великолепные завтраки,входящие в стоимость проживания,отличный безпарольный вай фай везде,тянет даже на просмотр кинофильмов,тепло по всему отелю,уютно,приятная атмосфера,приятный ,.вежливый и отзывчивый персонал,всем огромное Спасибо🌷но…а дальше хочу обратить внимание руководства не экономить на нас,деньги откровенно говоря нормальные и за высокую стоимость я хочу чтобы в номере был Не рванный халат,тюль на окнах,а не только шторы,чтобы в окнах стояли не однокамерные пакеты,которые пропускают холод,ветер,завывания в них от ветра жуткие ,и я не спала нормально ни одну ночь,так как была метель и буран,ковролан в номерах и холле давно пора сменить ,весь в пятнах,так же пульт от телевизора замызганный(есть ведь чехлы для них) так же для заявленных 5 звёзд нет достаточного количества полотенец,у меня было только 3 (большое и 2 маленьких)и в самой душевой кабине не было ни одной полочки,не куда класть душевые принадлежности,у меня всё падало и валялось на полу, впечатление подпортилось(
3
1
February 16
Excellent hotel, rooms for every taste and price. Great breakfast (buffet), fitness center, swimming pool!
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2
July 3, 2023
Первый раз были в Караганде, нас встречающая сторона сняла нам эту прекрасную гостиницу.
Все было на уровне. Лобби бар хороший, еда на уровне. В начале с номере не работал кондиционер, быстро среагировали и что то там починили. Персонал отзывчивый. Бассейн не большой но достаточно чуть поплавать.
May 13
This is probably a great place in Karaganda itself where you can stay. Prices are above average in the city - everything is super decent inside - the staff is polite, everything is clean and delicious!
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September 25
It's a good hotel, but it doesn't look like a 5-star hotel. There are small cosmetic joints in the rooms + location. In general, I was satisfied! All the World!
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November 2
Great interior!
Special thanks to the cook!
Dishes for all 5 stars, I really liked it!
The service staff!
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November 22, 2023
Clean, cozy. There is a smoking room and it's a miracle, delicious breakfasts, polite staff. Cleaning every day
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December 3, 2023
I stayed on a business trip. A good hotel. Great room. I really liked the gym. I recommend.
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April 22
The locks do not work - they give several keys to try to open, after cleaning they did not leave towels, the employee at the reception seemed dissatisfied with everything. I do not recommend it
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1
December 11, 2022
Обслуживание на высоте, вежливый персонал. Еда соответствует ресторану. Номер как номер))) удобная кровать
есть сейф. Убирают вовремя и чисто. В стоимость номера входит бассейн сауна тренажёрный зал
3
July 22, 2022
Отличная гостиница, прекрасный сервис. Свежая вода в бассейне. Вкусная еда в ресторане и лобби баре. Удобные номера с мягкими матрасами. Рядом парк и пустырь. Чистый воздух, хорошие кондиционеры 👍🏻
November 24, 2023
The rooms are clean, there is no kettle and tea cup.
The food is the same every morning. On the second day, it does not please.Generally acceptable. At night , you can hear the squeaking of elevators and the noise of late returning guests . outside the window, there is noise or ventilation of the kitchen or some kind of industrial installation
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March 4, 2023
Номер чистый ,матрас и постельное белье хорошего качества ,в отеле есть фитнесс зал и бассейн ,спа....Завтраки очень вкусные ,и разнообразные !!!
1
October 11, 2023
Compared with the Russian Federation, prices are inflated by thirty to forty percent. Single room for 70,000 tenge - there is no kettle and tea. With TV channels, too, byada. The overhead shower doesn't work. Number 501. For example.
Breakfast is good. There is a choice. Everything is worthy.
The rooms are clean. Cleaned every day. There are no complaints here. Everything is super.
In principle, the hotel pulls three and a half stars.
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May 9
A luxury hotel, recommended for large events. The chef is super
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