This is not a 5 star hotel. These are solid 4 stars. Especially when it comes to breakfast.
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Бахтияр Расулов
Level 11 Local Expert
December 5, 2023
A very nice hotel! The kitchen, staff and conditions meet high requirements. I definitely recommend it
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Andrew Gref
Level 16 Local Expert
October 22, 2022
A good hotel, moderately comfortable beds, thick curtains. A full minibar, a lot of things. The breakfast is varied, everything is very tasty. Fitness center with sauna for amateurs
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Ольга Даниловна
Level 6 Local Expert
October 24
Good breakfasts, a large swimming pool with a sauna, does not attract 5 stars.
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Валерий Горбунов
Level 9 Local Expert
May 1, 2022
A strong hotel)
Despite the rather old room stock, there are also very good points:
well-trained staff;
cozy lobby bar;
delicious cuisine in general, and in particular a variety of good breakfasts;
and in general, a cozy place, I always stay here!!!
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Sergo
Level 7 Local Expert
September 5, 2022
A comfortable place, next to the park, convenient even for jogging in the morning. I recommend getting walking bicycles and renting them out)
Delicious cuisine in the restaurant. The staff knows how to work with clients.
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Алексей Алексеев
Level 13 Local Expert
August 21
In general, the hotel is not bad, but the breakfasts are very poor, does not match the price tag
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Оксана Химий
Level 11 Local Expert
June 5, 2023
5 stars does not pull from the word at all. A weak three. Let's start in order.
1. One hanger in the room.
2. There is no gel from the shower accessories.
3. There is no kettle in the room, as well as a cooler on the floor. Stock up on water.
4. Tulle on the windows is missing in all rooms. From the rooms next door, and in the neighboring rooms, you can see everything. So you have to live with curtained windows, and there is not enough light.
5. It's funny to talk about it, but it's a fact, there is no brush in the toilet.
Plus+ the food is very tasty, but this is a huge plus for the restaurant and the chefs, it has nothing to do with the stars.
P. S. There are no benches on the territory of the hotel.
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Иванов Андрей
Level 14 Local Expert
September 25, 2023
The service is excellent. Clear. The breakfast is varied and nutritious. The room is clean, fresh.
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supa l.
Level 3 Local Expert
November 25
There is a swimming pool, sauna, decent breakfast
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M G
Level 23 Local Expert
April 1, 2023
4 with a minus. The rooms are nothing special, the pillows are cheap and not particularly comfortable, there are no free sockets next to the bed. The water pressure in the shower is very weak. Cosmetics are cheap.
The breakfast is good.
I didn't reach the spa area
In general, it feels like it's not worth the money
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Константин Горожанкин
Level 26 Local Expert
November 18, 2022
Definitely the best hotel in Karaganda. The only five-star hotel. Excellent service, pleasant communication, delicious food. It looks like 3 on the outside, 5 on the inside.
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Анна Давиденко
Level 5 Local Expert
November 11, 2022
Nice hotel. High-level service, attentive staff, delicious breakfasts, convenient Parking, the room is clean and cozy. I recommend
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Show business's response
максим максименко
Level 7 Local Expert
July 10
It's a good place. Near the park and the center
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Владимир Девро
Level 3 Local Expert
August 16, 2023
Great hotel! The staff is friendly and courteous! I would love to stay here again!!!
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Владислав Кунгуров
Level 6 Local Expert
July 17, 2022
The best hotel in Karaganda. The rooms are according to all standards of stardom, as is the service. There is a fitness room, a swimming pool and a sauna, so after a hard day you can work out and relax. Good cuisine and helpful staff.
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Sergey Ivanov
Level 7 Local Expert
June 22, 2022
Great rest right on the street lawn, under a canopy where you can walk barefoot on the grass, excellent cuisine and service, large Parking, there is a Playground
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Алексей Терре
Level 8 Local Expert
October 20
The worst hotel with the worst service.
At the cost of the room, it would be possible to raise the quality to this level, I asked for the heater to be carried for 2 days...
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Ксения Кокорина
Level 9 Local Expert
February 5
A great hotel for your city, good service, swimming pool.
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Александр Милютин
Level 13 Local Expert
January 24
Clean, cozy, delicious breakfasts.
Good attitude of the staff
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Алмаз Жайгалиев
Level 3 Local Expert
December 25, 2023
Everything is cool! We had a great walk! The service is on the level. I recommend
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Андрей П.
Level 19 Local Expert
January 6
A great hotel, there is a nice large swimming pool, a fitness center.
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Полина Ш.
Level 4 Local Expert
February 15, 2023
The staff was very attentive and helpful. But there was a foreign smell from smoking in the room, I can't stand it at all. And breakfast, compared to hotels in this category, was not abundant, although they did not stay hungry.
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Антон Киселев
Level 13 Local Expert
April 5
It seems like everything is fine. It seems like both rooms and a restaurant. But everything is tired and clearly sharpened for banquets
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Сергей Х
Level 10 Local Expert
December 3, 2022
Great hotel, delicious breakfast, it's a pity that it's not a buffet... Friendly and caring staff. What else do you need for travelers?
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Сергей Цветков
Level 4 Local Expert
August 17
The hotel and the service in it have deteriorated very much!
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Ерлан Сапиев
Level 2 Local Expert
February 18, 2022
During a business trip, the choice of a hotel is always in favor of the Cosmonaut. The only place where you can fully combine both rest and work. You will no longer be able to lie by the pool after a hard day at any hotel in Karaganda. So many years, and they keep the brand. Well done, guys!
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Петр Не скажу
Level 7 Local Expert
July 19
The best hotel complex
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Сергей Гладун
Level 23 Local Expert
November 22, 2023
Nice rooms. Great breakfast. The staff is friendly!!!
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Геннадий
Level 7 Local Expert
November 24
It does not pull far from 5 stars, but in general it is normal.
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Наталья Андрианова
Level 3 Local Expert
April 28
Nice hotel, great service.
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Дмитрий Борисович
Level 9 Local Expert
October 4, 2023
Clean rooms. Everything is set up, cleaned out. Quietly friendly staff.
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Сергей Смоляков
Level 10 Local Expert
November 7, 2022
I'll tell you about the disadvantages. He lived twice, both times on the third floor. 1. Poor sound insulation-all the noise from the corridor penetrates through the room doors. 2. There is a terrible smell of cigarette smoke on the floor and it penetrates into the room. 3. The doors in the shower cabin do not have sufficient sealing, there are puddles on the floor after taking a shower. Among the advantages are the polite staff at the reception and in the restaurant, good breakfasts, and most importantly comfortable beds and bed linen - you sleep with pleasure.
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Show business's response
Kanat Baltynov
Level 4 Local Expert
January 27
A great hotel. This year, a lot of furniture has been updated and so on
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Natali Tezikova
Level 10 Local Expert
August 26
A hotel where you can sleep!
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Анастасия Красутская
Level 5 Local Expert
May 29, 2023
Nice hotel!
Excellent Fitness First gym, two swimming pools (one outdoor)!!!
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alnigon
Level 10 Local Expert
December 23, 2023
Nice hotel: cool room, delicious breakfast. I met a famous person from the world of sports in the lobby of the hotel, and this speaks about the quality of the hotel.
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Иван Иванович
Level 11 Local Expert
July 30, 2023
Specifically, my standard room does not pull five stars. In the photo, you can judge the accuracy of the finish. The table is not wiped clean of old crumbs. The sockets by the bed do not work. Very weak Wi-Fi - does not finish off the signal of the router, it constantly falls off. Advantages: territory, lobby, large gym, swimming pool.
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Марина Китова
Level 10 Local Expert
June 12, 2023
Well, honestly it's not bad, but this is the most expensive hotel in the city, I would like more service, all at the level of three stars no more. If I come. Oh, not here anymore for sure.
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Igor Cherniavskii
Level 6 Local Expert
June 1
Nice rooms. Spices and napkins are not delivered to the room when ordering food.
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Алия Айгуль
Level 8 Local Expert
September 22, 2021
Great hotel. A very tasty breakfast, especially cheesecakes)))), the location and the view from the window are beautiful. The room is spacious, the mattress, and the bed linen are mmmmmmm, super. I didn't go to fitness, I don't know
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Aleksey Cherkasov
Level 7 Local Expert
April 27, 2023
The price and quality of the room do not match. First, they were put in a room with a sagging mattress and a view of the wall, after contacting the reception, the room was changed. At the same time, the rooms clearly require renovation and are very different from the lobby, reception, and restaurant
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Альтаир Джилгильдиев
Level 6 Local Expert
July 10
There is an unpleasant smell in the room and in the hallway
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Александр Кудрин
Level 30 Local Expert
December 11, 2020
Probably the best hotel in Karaganda. There is a gym and a very large swimming pool of 20 meters with several paths, a sauna. I had a spacious room with everything I needed, a bathrobe, a safe. There is a set of hygiene products in the bathroom. A good restaurant Zhuldyz is on the ground floor. They don't cook fast, but they're delicious. Affordable prices. Excellent breakfasts. A conference for doctors was also held here. A nice large representative hall, I liked everything.
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Фролов Сергей
Level 14 Local Expert
September 12, 2021
The hotel is tired. You will be greeted by 5 stars at the entrance. This is the maximum that there are 5 stars here. Otherwise. Maximum 3. Both the service and the rest.
The only thing I want to mention for 8 points out of 10 is breakfast.
The air conditioning in the room is not working. During the period of temperature changes, it is very cool, central heating is not in a hurry to turn on.
The hall is not big and there are always a lot of people, due to the fact that they let them in from the street. The pool, the water is warm - it's unusual. But someone might like it. The sauna is small.
The staff is always smiling, they will listen to you, but they are not in a hurry to solve the issue.
In general, if it is suitable for 2-3 days to spend the night. But not for a long stay.
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Борис М.
Level 6 Local Expert
November 13, 2022
The service is standard for a good hotel. The rooms are great. Breakfast is also on the level. But the price, to put it mildly, is not adequate
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Николай Курцев
Level 6 Local Expert
December 11, 2023
I would like a more interesting bar and a more diverse kitchen!!!
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Евгений Теремов
Level 7 Local Expert
August 4, 2021
The best hotel in Karaganda, more expensive than others, but corresponds to the level of a good "four".
One of the wings was renovated, it became fresher. Nice bar, nice nice staff.
There is always a parking space. The location is a bit out of the way, however, thanks to this, it is very quiet and peaceful around.
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Марина Че
Level 8 Local Expert
October 12, 2023
You should always ask for water. So is room cleaning, soap is not changed, towels are not every day. They don't clean up all the garbage.