A nightmare! This is the first time in my life that I have to write a negative review.
04/11/2024 at Expobel shopping center around 7-8 pm, I turned to a consultant for the selection of SPF funds. 3 products with a neutral undertone were selected for my request. However, upon arrival home, the product sold to me turned out to be not what I asked for. The tone is not neutral, according to the consultant, but dark red. It is impossible to use it, money is wasted and this product cannot be exchanged or returned. At 21:40, after calling the pharmacy, the consultant was no longer so polite and friendly, she interrupted and argued, referring to the fact that she had not tried this product herself and there were no testers. And it's my own fault that I chose this one, and not the more expensive one. Boorish communication, incompetence, work in order to "sell and earn". Without funds, without money and with a spoiled mood, thank you Pharmacist.Bel! It's a pity I didn't remember the name of the consultant, I would have applied here by name.
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ALENA pai
Level 20 Local Expert
September 13, 2022
Неплохая аптека, сталкивалась с ситуацией когда цена на товар не соответствовала информации в чеке. Не успели сменить ценник. Моё представление, чётко как в аптеке разбилось)