Good afternoon, dear head of the tourist center "Enioplus" IA "Eniotur"! I leave my opinion about the weekend tour in the village of Kirillovka (08/24/26/13), Fedotov spit, recreation center "Troy", which was organized by your company. From the entire three-day vacation, I had only positive impressions of the beautiful sea and the carrier company, which performed its job flawlessly. Throughout the rest, I tried not to pay attention to minor troubles (we arrived at the place at 6-15 in the morning, most of the vacationers were settled immediately, I got into the second part when I had to wait until 8-00. At 8-15, the receptionist suggested that we approach the room and ask the vacationers to vacate the room as soon as possible. And the result was unexpected - the room had been vacant for a long time. Why double rooms were at the same price, but in some rooms the price included the presence of a TV, we do not have. The room was provided with the presence of cobwebs and spiders (which, according to the reviews of vacationers since 2010 (reviews of holidays at the Troy base), we also added a hungry mouse on the second floor of the room location), but what awaited me at the end of the rest, I could not even imagine in a nightmare. When boarding the bus on 08/27/13 at 21:00, it turned out that one of the workers of the Zdorovye factory was drunk and in a deranged state, and also with a broken face. He had to sit at the end of the bus with other employees, as they made up the bulk of the campers. My seat was at the beginning of the bus, behind your representative Nadezhda Petrovna. What Nadezhda Petrovna did, this young man was literally brought and placed next to her. And my "fun life" began before 1:00 a.m. I just don't want to describe the drunken brawls of an insane person. After 1-00 at night until 5-30 in the morning, i.e. before my final arrival in Kharkov, I was breathing drunken fumes and cigarette smoke.You have so beautifully written on your business card of the company that a quality vacation is a good investment in your health, but practically I received only negative emotions, spoiled not only the mood, but also the working day. But most of all, in this situation, I was struck by the fact that the representative of your company did not even apologize. Of course, the opinion of one person does not mean anything to you, but after such events, I no longer want to cooperate with your company.
Best wishes for success in your business.