This is the best hotel we have ever visited, and we have been staying at this hotel for 9 years in a row. The atmosphere here is as calm as possible, a reliable and safe environment. You can come here together, with children or with your pets. No one will interfere with each other, the hotel staff is very careful to ensure that your stay is first class. The concierges, reception, restaurant and maids all know why they are here and do everything to make you happy and have a carefree vacation. I would like to mention the restaurant staff, the Kisana Manager and the waiters: Miss Bowie, Alisa, Patcha and Mr. Joey, they do an excellent job of their duties, surrounded by care and attention. , As well as Mangpore the best maid We have a room on the 16th floor with a sea view and we are members of the All accor hotel loyalty program. We recommend that all vacationers register and receive privileges.

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Лариса

Level 8 Local Expert

An excellent family-friendly hotel: a large selection for breakfast, delicious food; swimming pool and water park (you can jump into the pool from 3 meters), friendly staff (English), an excellent line of everything in the bathroom (shower gel, shampoo, hair balm and soap) and everything in large bottles, no need I was pleasantly surprised to ask for nothing. Room cleaning and towel change every day, water is on, but there is a minus - dust on the lampshades. If you are ready to accept this, feel free to choose. Although the place is in the center, it is very quiet and clean. The beach is 3 minutes away

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Anahama

Level 7 Local Expert

We had a rest with family and friends of 11 people at the Mercure from 01/31/2025 to 02/10/2025, read reviews, basically everything coincided with expectations, the only thing was, everyone wrote about cold pools, we thought we would not be surprised by the water temperature, since we ourselves are from Primorsky Krai, and the water is always cold in the sea. Arriving on the first day, we went with the children to the lower pool with a slide, although it was sunny, the water felt like 19 degrees no more, it was impossible to get used to going in and getting used to it, even after you immerse yourself completely in the water, leaving the pool, you realize that you are cold. The children came out with blue lips after 10 minutes in the pool. In general, this is the main disadvantage of this hotel, it is unclear where they get this icy water from. The hotel has no territory, we decided to check the upper pool, the situation is the same there, the water is cold. The disadvantage is also the elevators, there are 2 of them, like 16 floors, we had the 15th floor, and when you go down to the 1st floor, you have to stop on each floor and pick up people, the same thing on the way back, the hotel is densely populated, and taking the elevator sometimes took 5-7 minutes. The lobby of the Mercure hotels is good, clean, modern, staff service is good, they will always help. The breakfasts were ordinary, not to say that there was little food, but there was no variety either. A large selection of drinks. We didn't leave breakfast hungry. We ordered food for the pool from the hotel restaurant, everything was delicious. I consider the main advantage of the Mercure to be its location, it is located not far from the sea, and next to the Terminal 21 shopping center, as well as nearby markets, massage rooms, bars. The room itself is more or less good, but we came across a broken sink drain, we didn't notice it for the first 2 days, then we realized that it was leaking. We took a room with a sea view. In general, I give 3 stars because of the pools and the elevator. If you can still put up with the elevator and get on your nerves. But the pool plays a major role in recreation, we could not get used to the water as from the ice hole, we had to go to the water park.

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Mercure Pattaya Ocean Resort

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30 reviews