Mercure Pattaya Ocean Resort

4.8

59 ratings

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Юлия Магновеева

Level 8 Local Expert

This is the best hotel we have ever visited, and we have been staying at this hotel for 9 years in a row. The atmosphere here is as calm as possible, a reliable and safe environment. You can come here together, with children or with your pets. No one will interfere with each other, the hotel staff is very careful to ensure that your stay is first class. The concierges, reception, restaurant and maids all know why they are here and do everything to make you happy and have a carefree vacation. I would like to mention the restaurant staff, the Kisana Manager and the waiters: Miss Bowie, Alisa, Patcha and Mr. Joey, they do an excellent job of their duties, surrounded by care and attention. , As well as Mangpore the best maid We have a room on the 16th floor with a sea view and we are members of the All accor hotel loyalty program. We recommend that all vacationers register and receive privileges.

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Лариса

Level 8 Local Expert

An excellent family-friendly hotel: a large selection for breakfast, delicious food; swimming pool and water park (you can jump into the pool from 3 meters), friendly staff (English), an excellent line of everything in the bathroom (shower gel, shampoo, hair balm and soap) and everything in large bottles, no need I was pleasantly surprised to ask for nothing. Room cleaning and towel change every day, water is on, but there is a minus - dust on the lampshades. If you are ready to accept this, feel free to choose. Although the place is in the center, it is very quiet and clean. The beach is 3 minutes away

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Anahama

Level 7 Local Expert

We had a rest with family and friends of 11 people at the Mercure from 01/31/2025 to 02/10/2025, read reviews, basically everything coincided with expectations, the only thing was, everyone wrote about cold pools, we thought we would not be surprised by the water temperature, since we ourselves are from Primorsky Krai, and the water is always cold in the sea. Arriving on the first day, we went with the children to the lower pool with a slide, although it was sunny, the water felt like 19 degrees no more, it was impossible to get used to going in and getting used to it, even after you immerse yourself completely in the water, leaving the pool, you realize that you are cold. The children came out with blue lips after 10 minutes in the pool. In general, this is the main disadvantage of this hotel, it is unclear where they get this icy water from. The hotel has no territory, we decided to check the upper pool, the situation is the same there, the water is cold. The disadvantage is also the elevators, there are 2 of them, like 16 floors, we had the 15th floor, and when you go down to the 1st floor, you have to stop on each floor and pick up people, the same thing on the way back, the hotel is densely populated, and taking the elevator sometimes took 5-7 minutes. The lobby of the Mercure hotels is good, clean, modern, staff service is good, they will always help. The breakfasts were ordinary, not to say that there was little food, but there was no variety either. A large selection of drinks. We didn't leave breakfast hungry. We ordered food for the pool from the hotel restaurant, everything was delicious. I consider the main advantage of the Mercure to be its location, it is located not far from the sea, and next to the Terminal 21 shopping center, as well as nearby markets, massage rooms, bars. The room itself is more or less good, but we came across a broken sink drain, we didn't notice it for the first 2 days, then we realized that it was leaking. We took a room with a sea view. In general, I give 3 stars because of the pools and the elevator. If you can still put up with the elevator and get on your nerves. But the pool plays a major role in recreation, we could not get used to the water as from the ice hole, we had to go to the water park.

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Денис Комиссаров

Level 6 Local Expert

A good hotel for families with children. The hotel has a mini-water park with slides (large and small), an artificial rock from which you can jump down and other playgrounds where it will be interesting for children to play. There is a 7/11 near the hotel and Terminal 21 is nearby.

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Артем Старицын

Level 5 Local Expert

To begin with, the hotel is not one of the cheapest , so you expect an above-average attitude towards yourself . The room was not ready at the time of check-in, we waited about an hour for it to be prepared. They gave a coupon as an apology to the pool bar, where they could only take water, Coke and Pepsi for this coupon. Although the room has an included bar with the same drinks. We took a special room with a sea view, as a result, the view from the balcony was on the roof of the neighboring building, the view from the bedroom captured quite a bit of the sea. The staff is very unfriendly and not friendly, especially at the reception. Their displeased faces make it feel like I went into 7/11. I noticed only 2 nice people - this is the dude at the entrance who wears things and the woman (man?) who cleaned our room. The breakfasts are the same every day, half of the food is not quite suitable for a European person's breakfast. There are two pools. A big plus is a children's pool with slides, which is good for those with children. The pool on the upper floors is also quite good. The disadvantage of these pools is that the staff walks around and constantly watches what you are doing and periodically restricts you in some way, creating a feeling of some kind of tension and fear of doing something wrong. The reception is nice with sofas, free drinks, and an area for working on desktop computers. In general, the budget invested in staying at this hotel did not fully meet expectations.

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Людмила

Level 5 Local Expert

I stayed at the hotel in February 2024. I prefer the northern territory of Pattaya. The sea is cleaner and there are fewer people. The hotel is in good condition. Comfortable, well-maintained rooms with the necessary set (gel, soap, shampoo, lotion, tea, coffee, water). There is an iron and ironing board, hairdryer, bathrobes). The breakfasts are quite diverse (Asian, European cuisine, meat, fish, vegetables, 2 types of soup, fruits, juices are not watery, coffee from a coffee machine, cheeses, bacon, cold cuts), etc. there are two pools: a children's pool with a territory and an adult on the 5th floor. The water is cool, as it is in the shade most of the time. But after the hot sun, that's what you need. To remove the room, you need to hang a sign. Towels are changed daily. If possible, take higher rooms, the view is beautiful, especially in the evening. The location of the hotel is just great. 300m down is the sea, 300m up is the market with various goodies that are prepared in front of you. The cuisine is international, you can't try everything. There is a market nearby with fruits and chic shakes, and smoothies. There is also a large shopping center BigS and Terminal 21, 7/11, massage parlors, cafes and restaurants, all nearby🔥🔥🔥🔥 I recommend the hotel.

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Сергей

Level 12 Local Expert

Maybe an underestimate, almost perfect, large rooms, comfortable, balconies, quiet, comfortable mattresses and Pillows. Of the minuses of BREAKFAST, very, very meager, cold pools (they are in the shade), but this is both a minus and a plus, after the sea, the very thing. Pros: everything is nearby (the sea, 7elevan, massages, bazaars, tuk-tuks (although why are they), everything is within walking distance) we did not have breakfast, we took it to 7elevane. I recommend

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Михаил Кузьмин

Level 17 Local Expert

In principle, the price, the quality corresponds, for the night), norms, no, everything is fine in principle, but the stars are not enough from the sky ) , the food was taken only for breakfast, scrambled eggs, sausages, greens, three types of fruit, a snack is fine, the standard room is all working, relatively fresh, the pool is small, but with children , it's good that it's shallow , there is a piece of 3m depth , for jumping , a slide to roll down , also normal , a city beach nearby , normal , a sunbed 50 baht. Shopping center Terminal 21 , 5 min walk, we went there to eat, everything is there, fuji cafe is better, but for an amateur, the main thing is clean and fresh products, the bill for 4 1500- 2000 baht . So before lunch the beach , after the pool , in the evening Terminal 21 ) ,

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Лариса Гундарева

Level 10 Local Expert

The location is excellent! I was satisfied with everything! This is not the first time in Pattaya, there were elite hotels, but you know, with my failing health, I was more than satisfied.I wish you all good health, and the opportunity to relax wherever you want.

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Александр Захаров

Level 13 Local Expert

The breakfasts are quite simple and monotonous, the loyalty program did not work on New Year's Eve, the rooms are small and quite simple, it saves that the hotel has a good location. The price is overrated, there are better options in the district and for less money

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Иван Ильин

Level 7 Local Expert

The hotel is basically normal, only by the pool you can not drink your own drinks and food, and the view from the shower to the bed is cool

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Viktoria Egupova

Level 4 Local Expert

Wonderful hotel, great location, delicious breakfasts, wonderful adult and children's pools, friendly staff.

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Анастасия Сентябрева

Level 9 Local Expert

I didn't expect such a nightmare. I do not recommend it to anyone. For the same money, you can withdraw much better. For example Ravindra. Yes, it's further away, but it has its own beach. Especially if you are with a child. Well, if you came to the Tiffany show and actually you don't need comfort, then you can probably stay here

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Андрей Смирнов

Level 8 Local Expert

The hotel is clean and beautiful, the breakfasts are very poor. I really liked the location. The pool is small, the children's area is not well maintained. The staff is good, they don't speak Russian, but you can always negotiate)

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Artem

Level 14 Local Expert

Excellent , good service , delicious , clean and comfortable

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Lounge cat

Level 20 Local Expert

The hotel is large, but the breakfasts are very poor and not tasty, there are two elevators and they are always overloaded. The room cleaning is disgusting. Otherwise, it is significant.

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Александр Галкин

Level 6 Local Expert

Nice hotel!

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исаева е.

Level 4 Local Expert

The hotel has one fat minus-icy water in the pools. Otherwise, it is very good

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Ёкуб Маматкулов

Level 15 Local Expert

Excellent hotel, friendly staff, delicious tea and breakfast. Very convenient location.

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наталия белова

Level 6 Local Expert

Very good hotel, the location is perfect. Everything is at the highest level

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Рома ИВАНОв

Level 14 Local Expert

Nice hotel, but the food is monotonous

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Андрей Николвевич

Level 8 Local Expert

Good location.

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Олег

Level 8 Local Expert

The pool has cold water, the rest is for 5

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Федор

Level 3 Local Expert

Great hotel.

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Рома Воротягин

Level 4 Local Expert

A good hotel

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Людмила Коняева

Level 13 Local Expert

Great location, pool on the 5th floor, very beautiful.

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Александр т

Level 24 Local Expert

The observation deck is good. I didn't live in the hotel!

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И.С.

Level 5 Local Expert

It's a very cool hotel.

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Артём Адров

Level 8 Local Expert

Definitely a good hotel

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Анвар мирзараимов

Level 3 Local Expert

Excellent service

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Mercure Pattaya Ocean Resort

30 reviews