Mercure Gold Hotel Jumeirah by Accor

4.5

106 ratings

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Nick Tsushko

Level 3 Local Expert

a room smells horrible, you can’t open windows, i’ve had to ask a hot water to get it location isn’t too good as well breakfast is fine though

Level 10 Local Expert

It's not 4 star. Beautiful photos when book. But in real bad area. Personal wanted to change my money for her couse to take benefit. This is not so clean hotel. Good, what free transfer to a plage. About price I think it's not expansive for Dubai, but Mercury is European hotels, it must be good quality as in Paris Mercury : very clean, good areas, good personal, everyday change bed as accept for 4* hotels.

Mark Litvinov

Level 10 Local Expert

Great hotel in a good location and affordable 24h supermarkets and pizza house nearby.

Аида Д.

Level 7 Local Expert

Great hotel, helpful staff ) I liked everything ) Zahir and Mariam

Наталия Суслопарова

Level 4 Local Expert

The staff is excellent, the cuisine (breakfasts, dinners) is delicious (although the choice is small), the area is not bad, but be prepared to walk to the beach (if the trip is not a work trip). The rooms were cleaned every day. Now comes the fun part... Be prepared, the windows in the rooms do not open (they are simply filled with sealant), impossible humidity, musty smell, you are saved by noisy air conditioning

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Михаил Пилипчик

Level 6 Local Expert

Nice hotel. We stayed there for 7 days with our family, Yes, there are disadvantages, as people write about dampness and clogged windows, but this did not create discomfort for us. The food is great. We took breakfast and dinner. The breakfasts are monotonous, but in seven days they have not become boring at all. Few people go to dinner at all. It is conveniently stretched in time. It starts at 18:30 and lasts until 22:30. You can always make it. There was always something new from the dishes, meat and fish were not repeated. The room was clean. Repairs, yes, I'm already tired, but this is also not a minus for us. We only spent the night at the hotel. There is a bus stop next to the hotel. There are different routes. You can get anywhere by bus. Therefore, if the described disadvantages are not a problem for someone, then I recommend it.

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Риелтор Пётр

Level 9 Local Expert

When I was choosing a hotel for a work trip, I thought that if the mercury network means everything will be fine. But the hotel turned out to be already worn out. For this money, you can rent closer to the sights and better. But the staff was great, helpful and polite. It is located far from the metro. Most taxi trips from there cost me from 35 dirhams. Local shops and cafes are located nearby. The beach is 25 minutes away. At first I lived in one room, but it turned out to be for smokers, but I was easily changed to another.

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Кристина Г.

Level 6 Local Expert

The rooms are clean, everything is quite new, you can upgrade the room for a small surcharge, delicious food, we took it with dinner and never regretted it, it's delicious, most of the staff are very nice and attentive

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Petr Krapivin

Level 13 Local Expert

The price and quality are as good as possible for the guests, car rental is possible right in the lobby, From the underground parking you can take the elevator to the floor of your room. The downside is the "penetrating" music from the nightclub on the 1st floor until 4 a.m.

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Варвара Караблинова

Level 4 Local Expert

It's a terrible hotel, under no circumstances do I recommend it, unless you want to ruin your vacation. there is no cleaning, as well as maintenance. even the basic number of towels is not calculated. the presence of a strange, unpleasant odor that cannot be eliminated. parties until the morning, which do not allow you to get enough sleep and relax.

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mbox.mow

Level 16 Local Expert

In general, the number raises a number of questions. There was a strange smell, the water in the shower wouldn't leave, the refrigerator wasn't working, but it was quickly changed, and the air conditioner was making a lot of noise. However, the room has good sound insulation. A very good breakfast. Polite and friendly staff.

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Pavel Levshin

Level 13 Local Expert

The hotel has already seen its best years, about 20 years ago. The room is large, well cleaned, but cracks are visible, the smell of dampness is in the air. There are practically no cafes or restaurants nearby. However, if you walk for 10 minutes, you can find Pakistani, Lebanese places... Far from the Danube gloss, however, they offer interesting food options for very reasonable money. The visit left mixed feelings.

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islam askhab

Level 7 Local Expert

I stayed from December 23 to December 26. They don't even get 1 star. The room is clean and the staff is friendly But in a 2-room room there are only 3 towels, 3 shampoos and one bed with no sleeping accessories at all. I don't recommend it. PS stopped again on 08.12.24 The hotel has completely slipped down, I don't recommend it twice, don't even think about it! Breakfast is good, that's all

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Матвей В. Гулин

Level 12 Local Expert

Nice inexpensive hotel, clean, cozy. Parking in front of the hotel is paid, urban, there is a street food, currency exchanges and supermarkets nearby. There is a bus stop opposite. about 20 minutes walk from the beach. The roof has a great view and a small pool.

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Полина Сафронова

Level 14 Local Expert

The staff is polite, clean, but repairs needed to be done about five years ago, it smells damp and extremely loud daily parties at the club that interfere with sleep.

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Дмитрий Булатов

Level 7 Local Expert

Everything would be fine, but loud music until 3 a.m., it's just a tin can. If you live on the ground floors, you will need to sleep with earplugs. There are also ants in the room. He lived on the 3rd floor. The food is delicious. They clean well. Complaints about the nightclub only

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Максим Деревенко

Level 9 Local Expert

Beautiful, rich, clean, delicious. Nice staff. Good location, surrounded by a beautiful mosque, fountains, 15 minutes by car from the Museum of the Future, 20 minutes from Burj Khalifa. It's a great hotel for a business trip. I would hardly go there with my family.

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Карина Кенина

Level 8 Local Expert

Great hotel. Pleasant and unobtrusive staff. It is very beautiful everywhere, the room is incredibly comfortable. I liked the attention to detail: we left more bags of black tea when we saw that we were drinking more of it compared to green tea. The service is at a high level. The hotel provides free transportation to the beach at certain hours. In the end, however, we had a hitch: they counted the laundry for us, we did not order such a service, and we did not leave our things for this. We sorted it out at the end, when our transport to the airport had already arrived. But they sorted it out. It was also unclear about towels from the pool: at the reception desk they said that from there you can take towels to the beach, and at the pool itself, that only to the pool. These moments still did not spoil the overall impression, 5 stars.

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Юлия С.

Level 5 Local Expert

The old hotel. There are broken pieces of furniture in the room. They don't always clean up. A deposit of 200 dirhams is taken upon check-in. The windows were sealed with sealant. They don't open. Beach towels are not provided. In general, the hotel has seen its life. The water in the sink and in the bathroom is not going to drain at all. The location is quite convenient, but the metro is 40 minutes away on foot. He travels twice a day and transfers to the sea (Lamer beach) and to the Dubai Mall. It's convenient. The bed is good. Breakfasts also have a lot to choose from. Delicious. The only thing is that the expectations were better from the hotel, and it is already battered by life. We lived in other hotels of this chain before that. It was much better. We won't come back here anymore.

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Зарина Качкынбаева

Level 6 Local Expert

1. Excellent staff. Not knowing English will help to deal with any situation that has arisen. I had the temerity to leave my phone in a taxi. Hotel staff: found out the taxi driver's contacts + contacted + returned my loss. (in less than a day). Two Russian-speaking girls work (they are always ready to help). 2. Inside the hotel there are three places where you can eat. Upstairs by the pool, karaoke (there is also billiards)+restaurant. There is also: breakfast + lunch+dinner from the hotel itself. The cost is 89 dirhams. The food is delicious, try the coffee. I would only come back for him) 3. There is no ATM inside the hotel. But you can always clarify and they will show you a nearby hotel that has an ATM and you can withdraw money there. 3. I have been several times and in each room there is a kettle, cups, coffee, tea and a kettle. If desired, you can order anything in the room. 4. The rooms are cozy. Cleaning is daily. (the only negative, the windows do not open, but on the other hand, the rooms have air conditioning).

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Владимир Первушин

Level 5 Local Expert

A great hotel, there is a Russian-speaking staff, the rooms are clean, breakfast is included, they are very tasty, everything is fresh, I really liked it, I recommend it.

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Mel Гегян

Level 9 Local Expert

It's not a bad hotel, but our building was a -1 floor club and I couldn't sleep until two o'clock at night, be prepared that the bar in the room is paid, the bathroom is large, everything is comfortable, but there is mold, but the location of the hotel is good

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Мария В.

Level 2 Local Expert

We were there from April 19 - May 3, 2024. "Wonderful unobtrusive staff".- I read it in the comments and I agree. At first, they put me in a room where I could hear a night disco, I turned to the reception desk-the room was changed, I slept soundly. I would also like to mention the staff who did the cleaning. Wonderful guys. I couldn't remember the name, it sounds like "Ju Ju" in our language, I just called her "Flower Fairy". I was afraid to pronounce the name incorrectly. Sarbina at the reception will solve all problems, she is Russian-speaking. The hotel is great. Cleanliness, beauty.

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Максим Суслопаров

Level 6 Local Expert

The rooms are old, but more or less clean, the food is delicious, the staff is friendly, helps with any issues.

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Елена Егорова

Level 9 Local Expert

The hotel basically liked everything. Unless an outdated TV model is knocked out of the general level. But in the end, we didn't come to watch TV! The equipment of the room worked flawlessly. Water, coffee, tea; safe. The interior is designed in the same style, which emphasizes the declared status. At your service: shuttle to the beach and Dubai Mall; restaurant (not used), swimming pool. Interesting (colorful) location area There are a lot of cheap shops and cafes. To the Max fashion metro station or the beach - about 3 stops by bus or taxi or 40 minutes on foot. By the way: the Dubai Frame is located next to the metro. Have a nice trip to everyone!

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Амаретто

Level 9 Local Expert

It's a funny hotel. I had a door in my room..... Of course, to another room)), but it was propped up with an armchair. Apparently, so that the neighbors would not look in the evening. There is a swimming pool with a magical opening hours: until 19:00.If you are at the hotel for work and are busy until the evening, you can look at this pool in the picture)) The staff is the highlight of the hotel:They helped, they smiled, they prompted, they didn't steal anything.It's quite a normal hotel

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Arty

Level 16 Local Expert

Nice clean cozy average hotel, excellent price/quality combination. Pleasant staff, not in the very center, but also not far away, you can quickly get to both the old center and the Burj Khalifa.

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Albert

Level 4 Local Expert

Horror, the room stock requires a complete renovation, musty smell in the rooms, almost no cleaning, there is no complete set of hygiene devices, after the next cleaning they simply forgot to put a towel on the second guest, ventilation problems, and on the ground floor there is a bar / club that works late into the night, it is simply impossible to sleep! The rest was greatly overshadowed!!!

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Натали Тигра

Level 10 Local Expert

A very pleasant modern hotel! Nice large rooms with everything you need: water,tea, coffee, everything in the bathroom. I liked it, we will stay there again.

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Елена Матвеева

Level 3 Local Expert

The hotel used to be good, but now... It's hard to find what's not broken. The faucet in the bathroom is just lying next to it. The beds are comfortable, the breakfast is normal, at the level of European hotels.

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Владимир Козлов

Level 13 Local Expert

Nice hotel! Everything is at a high level from food to bed! Well done! Keep it up ! I will definitely stay on my next visit to Dubai👍

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Кристина Желонкина

Level 3 Local Expert

We stayed at this hotel for a couple of days. Very cozy rooms, everything is clean and beautiful. The hotel is located near the airport, as well as to the beach and to the Dubai Mall there are special buses on which it is convenient to get there. Separately, I would like to mention the manager Arina, a very responsive girl, helped solve all the issues that arise, a pleasant addition that it was possible to communicate in Russian. I recommend this hotel for travelers😊

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marat zaripov

Level 9 Local Expert

October 08. I've been here for a week. The hotel is great. The hotel staff is polite. The Burj Khalifa, the famous markets, the beach are all at equal distance. Taxi is cheap, bus stop nearby, lots of shops. The nearest beach is gorgeous! The store is in the next entrance. Swimming pool with a good view of the Burj Khalifa.

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Ирина Баллерина

Level 8 Local Expert

Good breakfast, clean enough, attentive staff at the reception

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Тома Кармацких

Level 6 Local Expert

It was one day and one night. The staff is friendly. The room needs a little renovation. Friendly atmosphere, pleasant impressions.

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ГалиЭль Ниязов

Level 8 Local Expert

The hotel fully meets the stated stars. The room is spacious, the staff is polite and courteous.

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Сергей Заико

Level 15 Local Expert

The Mercure Gold Al Mina Road Dubai hotel is good for everyone - a good location, good rooms, well-trained staff, normal food, there is a Russian-speaking staff. Among the disadvantages - the lack of TV channels in Russian and the lack of balconies (there is no place to dry clothes after the beach)

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Барбер Гагик #barbershopfireg

Level 7 Local Expert

Socks don't cheat when paying extra money, they ask for extra money, they don't clean the room, I don't recommend a bad hotel

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Анна Бат

Level 8 Local Expert

The hotel is great! The staff is very polite and attentive! Gorgeous rooms! Very good location - near the sea and the center!

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Ayubxon Abdullayev

Level 4 Local Expert

Everything is surer! Everything is clean and cozy. I recommend this hotel.

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Nail Khasanov

Level 24 Local Expert

A good business hotel..the place is certainly without a view (but everything is there for work..You can stop for a couple of days on business..

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стелла узденова

Level 6 Local Expert

On the 3rd day I moved to another hotel. It stank of old age and dampness

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Анна Варнакова

Level 6 Local Expert

Nice hotel, attentive staff) I recommend

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Екатерина

Level 6 Local Expert

A great city hotel, conveniently located, I was generally satisfied with everything, I was not there for a long time, but the impressions were pleasant

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Oly Morozova

Level 7 Local Expert

The hotel is 4 stars, for as long as it is. Quietly calmly. The restaurant is weak.

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Иван М.

Level 4 Local Expert

The hotel needs renovation

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Владимир

Level 7 Local Expert

Nice hotel, great staff

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София Ф.

Level 4 Local Expert

No balconies, no view from the window

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Mercure Gold Hotel Jumeirah by Accor

48 reviews