A family of 5 people stayed at the hotel for the May holidays. I liked the spacious room and the convenient location. Near everything you need, cafes, shops, pharmacy, metro. To any park we went to, no more than 40 minutes by taxi. The staff is polite, especially in the restaurant. The reception is also always friendly. We were settled a little earlier, it was nice. They cleaned regularly, well, sometimes even very efficiently. I didn't like that there is no timetable for the transfer to the beach, and it is only on request, and only in the morning. In general, it is inconvenient and we did not use it. And they didn't put an extra bed on us at check-in, we had to contact the company to prove that it was paid for. We always take it, and this is the first time. We had to go to the reception, contact the operator, they had to contact the hotel, although everything was indicated in the documents. I also asked for bathrobes and slippers, they brought one, I had to ask for a second one and slippers. The robes are clean, but very washed. The breakfasts are so-so, but there is always something to eat. And so, everything was necessary. We were very satisfied with the money we paid.
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Sonya G.
Level 4 Local Expert
March 12
We are currently staying at the hotel.
Cleaning. We went to a dirty room. This was reported at the reception. The next day, a whole team was sent to us to clean the room, which fulfilled our requirements.
There are no detergents, sponges, rags, towels, washing machines in the kitchen.powder. We bought the chemicals ourselves. At our request, we were given rags, a clothes dryer, and charging adapters. Transfer to the beach. On the first day when we arrived in Dubai, there was a downpour. We didn't need a transfer to the beach. The next day, when asked for a transfer, they said that he would not be there for two days until the weather returned to normal.Then we had a day of sightseeing, we didn't need a transfer again.When we came to find out about the transfer today, we were brazenly deceived by saying that the beach was closed during Ramadan. But seeing our reaction, and that we were starting to find out if it was true, they came up to us with advice to take a taxi to the beach.
I had to take a taxi to the beach.
it turns out that we have to take a taxi to the beach, spending about 1,500 rubles a day every day.
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KhokhlovNikolai
Level 15 Local Expert
June 3
I really liked this hotel! Cleanliness, order, polite staff! It is a pleasure to live in such a hotel