I completed a professional mediation course and was very pleased with the training. The program was rich, structured and maximally practice-oriented. I especially liked that complex topics were explained in simple and understandable language. The group was very active and interesting — thanks to joint discussions and practical tasks, the training took place in a lively and supportive atmosphere. The information received proved to be really useful and applicable in practice. Thanks to the organizers and teachers for their professionalism, support and valuable knowledge!

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Гульфия У.

Level 2 Local Expert

I took a course in mediation and was completely delighted! The material is presented systematically, accessible and with a practical focus. Each lesson is a combination of theory, real—world examples, and skill development, which allows you to immediately put your knowledge into practice. Special thanks to Speaker Aliya Vladimirovna for her professionalism, deep knowledge, and ability to keep the group's attention and create a trusting atmosphere. It is especially valuable that clear algorithms of actions, communication techniques and analysis of difficult situations that mediators really face were given. The course helped to develop negotiation skills, expanded the legal understanding of procedures and showed how to work effectively with the parties to the conflict. After studying, I feel confident in my abilities and a desire to develop further in the field of mediation. I recommend this course to anyone who wants to improve their professional level and master a modern, effective dispute resolution tool!

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Janelle D

Level 3 Local Expert

I would like to mention the amazing teaching staff of the Higher School of Economics — people who not only have a high academic level, but also know how to subtly and professionally convey material, inspire and involve. HSE teachers don't just teach a course, they feel the audience, respect different opinions, and help shape their own position. Thank you for the high level, true professionalism and faith in the students. I would like to express my special gratitude to Nazgul Kairzhanovna, who was always in touch and sensitively accompanied me on all organizational and educational issues. Her attentiveness, efficiency and human attitude created a sense of confidence and support in any situation. This is the case when a manager is not just a coordinator, but a real guide in a complex system that makes the learning process understandable and comfortable. Thank you for your participation, warmth and professionalism!❤️❤️❤️

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Higher School of Economics, Institute of Professional Accountants and Auditors

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43 reviews